Comcast Xfinity Outage in Wilmington, Delaware (2024)

Comcast Xfinity Outage in Wilmington, Delaware (1)

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The latest reports from users having issues in Wilmington come from postal codes 19801, 19803, 19808, 19805 and 19806.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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Problems in the last 24 hours in Wilmington, Delaware

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Wilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Wilmington, Delaware (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Wilmington, Delaware (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Wilmington, Delaware (11)

    TV (13%)

  3. Comcast Xfinity Outage in Wilmington, Delaware (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Wilmington, Delaware (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Wilmington, Delaware (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Wilmington, Delaware (15)

    Phone (3%)

Live Outage Map Near Wilmington, New Castle County, Delaware

The most recent Comcast Xfinity outage reports came from the following cities:New Castle, Wilmington, Aston, Brookhaven, Glen Mills, Newark, Media, Bear, Hockessin, Kennett Square, Swarthmore and Pennsville.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Wilmington, Delaware (16)New CastleInternet
Comcast Xfinity Outage in Wilmington, Delaware (17)WilmingtonInternet
Comcast Xfinity Outage in Wilmington, Delaware (18)New CastleInternet
Comcast Xfinity Outage in Wilmington, Delaware (19)AstonTV
Comcast Xfinity Outage in Wilmington, Delaware (20)BrookhavenInternet
Comcast Xfinity Outage in Wilmington, Delaware (21)WilmingtonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Comcast Xfinity Issues Reports Near Wilmington, Delaware

Latest outage, problems and issue reports in Wilmington and nearby locations:

  • Comcast Xfinity Outage in Wilmington, Delaware (22)Mike McGay (@mpm366) reported fromPike Creek Valley, Delaware

    @comcast where do I send YOU my bill for lost wages due to your outage?

  • Comcast Xfinity Outage in Wilmington, Delaware (23)elsy (@elsyyyy_) reported fromCarneys Point, New Jersey

    xfinity stream sucks ass there i said it

  • Comcast Xfinity Outage in Wilmington, Delaware (24)💀Killer Kenner💀 (@TinyTrashYeen) reported fromElsmere, Delaware

    No surprise after Comcast robot called back im still waiting for a call from an agent. Their wack-ass service is still slow as *****

  • Comcast Xfinity Outage in Wilmington, Delaware (25)Jay! (@JayRockerz) reported fromNewark, Delaware

    I’m at my parents house in DE watching the #Flyers on Comcast/@NBCSPhilly. Anyone notice a sound sync issue when the game play is on? The game call and rink effects are well ahead of the picture. Both yesterday and today. #NYIvsPHI

  • Comcast Xfinity Outage in Wilmington, Delaware (26)Saiful San (@saifulistic) reported fromNewark, Delaware

    Peaco*ck TV by Xfinity is not bad

  • Comcast Xfinity Outage in Wilmington, Delaware (27)Urban Eye Candy (@urbaneyecandy) reported fromEdgemoor Terrace, Delaware

    @philly_sotg Man straight facts there sh*t having a VPN is essential if you want privacy from the big boys like xfinity

  • Comcast Xfinity Outage in Wilmington, Delaware (28)Kelly Moran (@DelcoDealDiva) reported fromFolsom, Pennsylvania

    @genealogy_jill @Xfinity Why is that? Have you had issues with @xfinity? I have found their customer service to be great whenever we have had a problem. I’m sorry to hear that you may not have had the same?

  • Comcast Xfinity Outage in Wilmington, Delaware (29)Lori (@Lori_N_Walt) reported fromPenns Grove, New Jersey

    @comcastcares @AlanW712 Well, did you get it solved because now I’m having the same issues

  • Comcast Xfinity Outage in Wilmington, Delaware (30)Brandon Ambrosino (@BrandonAmbro) reported fromNewark, Delaware

    Hi @comcastcares plz fix my internet. It’s been broken since 11am.

  • Comcast Xfinity Outage in Wilmington, Delaware (31)Mance (@jmance21) reported fromVillage Green-Green Ridge, Pennsylvania

    @comcastcares @Xfinity Not so great putting a cap on our internet for the new year, then trying to charge a penalty. We have 4 kids doing school from home. Along with Scouts, Dance, work, etc..online, apparently we used up our allotment. Way to take advatage of bad situation!!

  • Comcast Xfinity Outage in Wilmington, Delaware (32)Mance (@jmance21) reported fromVillage Green-Green Ridge, Pennsylvania

    @Xfinity Not so great putting a cap on our internet for the new year, then trying to charge a penalty. We have 4 kids doing school from home. Along with Scouts, Dance, etc.... online, apparently we used up our allotment. Way to take advatage of bad situation!!

  • Comcast Xfinity Outage in Wilmington, Delaware (33)Tre 🌶 (@theresasall) reported fromWoodlyn, Pennsylvania

    @comcastcares my internet has been down since last night #lovexfinity @Xfinity

  • Comcast Xfinity Outage in Wilmington, Delaware (34)Paula Jennings (@PaulaJ416) reported fromPike Creek Valley, Delaware

    @tcgolfer1313 @theiceman6752 I can't get AT&T. Or Verizon. The ONLY service permitted here is Comcast tv & internet.

  • Comcast Xfinity Outage in Wilmington, Delaware (35)Fred Green (@IamFredGreen) reported fromChester, Pennsylvania

    AT&T, Sprint, T-Mobile, and Comcast will not terminate services for the next 60 days. I’mNot sure about Metro or Boost tho 😩😂

  • Comcast Xfinity Outage in Wilmington, Delaware (36)Paula Jennings (@PaulaJ416) reported fromPike Creek Valley, Delaware

    @bramleythemanly Wow! Never heard of that. Sure it is not on my pitiful Comcast line-up.

  • Comcast Xfinity Outage in Wilmington, Delaware (37)Enigma Kage #RIPChadwick ✊🏾❤ (@Enigma_Kage) reported fromChester, Pennsylvania

    Question: I have Xfinity, I love the internet package I have but that damn modem fee is getting on my nerves, do I have to keep their modem or can I just buy my own router while keeping the service?

  • Comcast Xfinity Outage in Wilmington, Delaware (38)Dan Berger (@dberger624) reported fromBrookside, Delaware

    @Xfinity I already have an Acorn TV subscription that I purchased directly from Acorn TV. Is there any way I can sign in to my existing Acorn TV account through Xfinity...? The only option seems to be to pay for another subscription...

  • Comcast Xfinity Outage in Wilmington, Delaware (39)Ria McSherry (@mrsmcshezza) reported fromHockessin Park, Delaware

    @comcastcares Waiting 4 weeks for installation of service, 7 phone calls, 2 construction appointments, 5 installation appointments and still NO internet or TV is a shambolic service from such a large provider!!!

  • Comcast Xfinity Outage in Wilmington, Delaware (40)Heather Mawn (@Heatherrrr11) reported fromNewark, Delaware

    My @Xfinity cable works and has a picture no sound so it doesn’t really work I have a technician coming out today to hopefully resolve the issue and get my cable and my WiFi set after my box is working properly #ItBeLikeThatSometimes

  • Comcast Xfinity Outage in Wilmington, Delaware (41)Mike McGay (@mpm366) reported fromPike Creek Valley, Delaware

    @comcast why after 2 hours and 2 days (not counting last month's hr) can we effn resolve my issue of not getting Netflix free in this bundle of have been paying for since March?

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Wilmington, Delaware (42)Fan of democracy (@DelenaP) reported

    @swanson1954 @LincolnsBible Same... their service sucks but my only other choice is Comcast and I’m absolutely done with them.

  • Comcast Xfinity Outage in Wilmington, Delaware (43)Els 🦋 (@iamellie__) reported

    @Xfinity I hate y’all customer service

  • Comcast Xfinity Outage in Wilmington, Delaware (44)Dustin Kile (@dustinkile) reported

    @ATT still no internet a week later!! It’s the outside trunk line that is the issue so please get someone on this issue. I think xfinity is needed here much more reliable.

  • Comcast Xfinity Outage in Wilmington, Delaware (45)Jason Hart (@Darkzoma22) reported

    @Xfinity YOU GUYS FLAT OUT SUCK!!!!! GET BETTER SERVICE

  • Comcast Xfinity Outage in Wilmington, Delaware (46)NaturalVentilation (@NaturalVentila1) reported

    @Mister_Arcane @Public_Citizen As a "network engineer" you don't know that Zoom conference will cost close to 3GB/Hour/Kid? Many families will go over the caps. I found it Odd.@Comcast has been saying that their network has been doing great. There has been no major Comcast network disruption since March

  • Comcast Xfinity Outage in Wilmington, Delaware (47)Greg Brian (@Gregoriancant) reported

    @JEllisP Putting in a full eight hours, basically. But, yes, I still get people who can't believe my career is real, even in the age of WFH. Talked to a Comcast agent yesterday who said she'd never talked to a working writer before in her entire life.

  • Comcast Xfinity Outage in Wilmington, Delaware (48)Bob Dukesherer (@Duke1968) reported

    @eide_jon @ChadSalmela I am just not seeing it anywhere. I am not sure where to view Peaco*ck Premium even tho I supposedly have it w/ my Comcast package. Sucks that Ruka is nowhere to be found in U.S. I think Chad is overseas in Norway actually. Guess I will have to find some YouTube replay later.

  • Comcast Xfinity Outage in Wilmington, Delaware (49)Erik Weldon (@Edubs11) reported

    @Fitzperfect317 @bearsbullscats @FeitsBarstool Nope, because all they have to start doing is imposing data caps and people will be strong armed back into cable TV. This Xfinity/Comcast **** in the Northeast is for the birds.

  • Comcast Xfinity Outage in Wilmington, Delaware (50)no (@bhante__) reported fromAtlanta, Georgia

    I need @ATT to expand to my area because @Xfinity literally sucks ***. I can’t wait to move and drop y’all

  • Comcast Xfinity Outage in Wilmington, Delaware (51)HsiangYu (@hsiang9431) reported

    @comcast **** youPiece of ****

Comcast Xfinity Outage in Wilmington, Delaware (2024)

FAQs

How do I find out if Comcast is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

How can I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are Comcast and Xfinity the same? ›

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

Why is my Xfinity router blinking orange? ›

If your xFi gateway is flashing the orange light for more than 15 seconds, it means that it ain't getting downstream signals from Xfinity. It usually happens during an internet outage or a firmware upgrade. However, if that's not the case, you need to try different fixes to get it to work normally.

How do I report a down Comcast cable? ›

If you would like to report a downed wire, please use Xfinity Assistant; log in, type “downed wire” and follow the prompts, starting with “I want to report a safety issue”. You can also call 1-800-Xfinity if you are experiencing service interruptions.

Does Xfinity have a 55+ plan for seniors? ›

Does Xfinity offer senior or military discounts? Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circ*mstances.

How do you get straight to a person on the phone? ›

Say "I would like to speak to a person".

Or, repeat the words "operator," "agent," and “representative.” You can also try, "I would like to speak with a human being." Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding.

What phone number is 800-934-6489 Comcast? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.

What does blue light mean on an Xfinity box? ›

Blue blinking light. WPS mode. Your gateway is trying to make a connection with another wireless device. Once connected, your new device should be up and running. All other color combinations.

How do I check my Comcast connection? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

How do I report low hanging Comcast cables? ›

Report an issue
  1. Visit xfinity.com/xfinityassistant. ...
  2. Type a message to let us know what your issue is. ...
  3. Choose the option that best describes your situation.
  4. Click Continue. ...
  5. Click Continue.

Why can't I get Comcast in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.

How do I fix my Comcast signal? ›

Fix your TV service using the Xfinity app
  1. Open the app.
  2. Tap the Services tab.
  3. Tap Troubleshoot TV issues.
  4. Tap the applicable option to start troubleshooting.
  5. If you're still having issues after trying to fix the problem through the app, you can chat with an agent for additional support.

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