Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02293, 02127, 02114, 02128, 02116, 02119, 02108 and 02124.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (6%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Wakefield, Everett, Boston, Weymouth, Dorchester, Chelsea, Revere, Malden, Waltham, Somerville, Winchester, Burlington, Salem, Needham and Lynn.

City	Problem Type	Report Time
Wakefield	TV	4 hours ago
Everett	Internet	14 hours ago
Boston	Total Blackout	yesterday
Boston	Wi-fi	2 days ago
Boston	Internet	2 days ago
Boston	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• Chantelle617 (@Chantelle617) reported 3 minutes agofromBoston, Massachusetts

  @mizdamaris Oof! No good! Verizon and Comcast have been up and down the utility poles over here like crazy.

• Barış Ekim (@gunesaynasinda) reported 3 minutes agofromCambridge, Massachusetts

  Anyone in Cambridge/Somerville having an Xfinity outage today? Internet and TV have been down since 9AM 🤔 #xfinity #comcast #comcastoutage

• Jonathan Summey (@sum_j) reported 4 minutes agofromBrookline, Massachusetts

  Hi @Xfinity why is your @peaco*ckTV app so horribly slow & wonky UX? It’s as if it is on dial-up speeds.

• Joshua Lawrence Lazard (@theuppitynegro) reported 10 minutes agofromCambridge, Massachusetts

  @Xfinity @comcastcares Sooooo has a whole section of Cambridge, Mass been without internet since 4:30ish yesterday? All of the expected repair time dates have not been met. Any TRUE expected time for restoration of service? Why the interruption in the first place?

• Julie Kepnes (@JLKepnes) reported 11 minutes agofromWinchester, Massachusetts

  @Xfinity Please help. We set up a transfer of service after moving but neither internet or cable is working. Comcast sent a refresh but it doesn’t work and we can’t get a tech on the phone. It keeps saying they can’t talk until refresh is done. HELP. can someone call us?

• Kevin (@BruSox) reported 13 minutes agofromMedford, Massachusetts

  Wtf @peaco*ckTV I have Comcast and I can’t sign in thru the app?! What is this

• Eric Gittleman (@GittleBos) reported 24 minutes agofromBrookline, Massachusetts

  @DamonTweet For example, Gillette Stadium is located in the Boston TV market, but the Xfinity Center/Great Woods just down the road is not.

• Enysa Rojas (@mariaenysa) reported 24 minutes agofromQuincy, Massachusetts

  @Xfinity think you for the support #WynonnaEarp #BringWynonnaHome

• mojaca (@mojaca1) reported 26 minutes agofromBoston, Massachusetts

  The Comcast Xfinity Spotify TV app hasn't been working Please fix. @Xfinity @Spotify

• James🔺 (@HebHammer94) reported 34 minutes agofromBoston, Massachusetts

  Do I have to tip an Xfinity Tech for doing his job? I have one coming to help install my WiFi and idk if I’m supposed to tip of not

• Mikey (@MikeyMike617) reported 38 minutes agofromBoston, Massachusetts

  So I don’t have a local feed. I have the MLB Network sports package on Comcast and by my best estimates, I’m on a 15-20 delay for non-Red Sox games. I’ll be putting my phone away for the bottom of the 9th for... you know... no reason at all.

• Guy F Courtin (@gcourtin) reported 39 minutes agofromBoston, Massachusetts

  Ugh...@Xfinity is awful. Scheduled service twice online, neither went through. Now on with their agent via chat and the system must be on dial up. Painful. #fail

• sleepy (@PresidentSleepy) reported 41 minutes agofromBoston, Massachusetts

  @comcast @Xfinity needs to give out discounts when their services decide to randomly stop working all the damn time. 2-3 times a week my triple play stops working for HOURSSSSS.

• EB (@AngeL_EB) reported 41 minutes agofromBoston, Massachusetts

  Hey @Xfinity i truly hate your service and wish you would just go away or get your **** together!!

• August (@AAugust1970) reported 42 minutes agofromBoston, Massachusetts

  @comcast No thanks! Keep my rates down instead

• Guglielmo (@bzref) reported 45 minutes agofromNeedham, Massachusetts

  @CBSSportsNet is currently down on my @Xfinity system. Turned quickly to Univision...#CHERMA #ChampionsLeague

• Andrea Cook (@Mitsch_andrea) reported 45 minutes agofromQuincy, Massachusetts

  Seriously @Xfinity why does my internet go our everyday? And no one seems to be able to help. #badservice

• Tim (@dontstoptimqzik) reported 52 minutes agofromSomerville, Massachusetts

  I mostly use the XFinity remote to yell “Cancel this show!”

• The Lonely Wizard (@RockStrEcclesia) reported 56 minutes agofromQuincy, Massachusetts

  @comcastcares Hi. Technicians were readjusting the wires along the face of my apartment building this morning, but now Xfinity can't find the modem. I've tried restarts and unplugs, nothing is working. Help, please!

• Jeff Gentry (@geoffjentry) reported 59 minutes agofromSomerville, Massachusetts

  @tanyacash21 @comcast And they intentionally disable the website for most users to change service - makes it harder for ppl to downgrade and/or avoid being upsold 🤦

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• David Alvarado (@alvaradodav) reported 3 minutes agofromMiami, Florida

  Dear @Xfinity you have been exceptionally sh*tty today with the WiFi signal...

• Brittany (@ItzBritt6943) reported 4 minutes agofromSpringdale, Pennsylvania

  @comcastcares I dont think there is anything you can do, I already called customer service and they said it's going to take a crazy 4 hours to be back up....but thatnk you

• donna (@nawalkowsky) reported 5 minutes agofromPhiladelphia, Pennsylvania

  @comcast @Xfinity provides awful customer service. I am into day 2 of trying to get internet and cable installed with no end in sight. Awful@rech skills, schedule management, problem solving and accountability. Avoid using if at all possible

• JRausch (@JRausch_Aggie94) reported 5 minutes agofromJohns Creek, Georgia

  @Xfinity in Johns Creek, GA is so bad I’m unable to watch the @CFBPlayoff at @CFAPeachBowl 🤬🤬🤬

• Michael Berry, Sr. (@MichaelBerrySr) reported 8 minutes agofromChicago, Illinois

  @daninahurry Damn you @comcast !!!!!

• Marcie -La Americana-Cubana-Holandesa-Judia (@cuba29pr) reported 8 minutes agofromFort Pierce North, Florida

  ON VACATION AT LA QUINTA INN AT FT. PIERCE..NO TV/CABLE FOR 3 DAYS! THE UNIVERSAL OWNED INCOMPETENT COMCAST SAID BOXES ARE OVERHEATED! NO STORMS! I HAVE YET TO SEE TECHNICIANS IN TRUCKS COME OVER HERE! NO REIMBURsem*nT! NEVER AGAIN! THEY SUCK! #comcastoutage

• Rashard M. Hayes (@IAmRashardH) reported 11 minutes agofromChicago, Illinois

  We all know how high Xfinity bills can get. Help me out 🙏🏿 $Rmhayes #UltimateCashAppFriday

• Toshi Kameoka (@toshtag) reported 13 minutes agofromJohns Creek, Georgia

  .@Xfinity I am being overcharged because of technician error. About to cancel

• Steve Koscumb (@sek529) reported 15 minutes agofromOakmont, Pennsylvania

  @comcast Service has been down all day, maybe seven hours or so.

• Olymama (@Ceschrieve) reported 22 minutes agofromOlympia, Washington

  @comcastcares I have spent the last 2.5 hours on phone and chat with your reps because you didn’t honor a service agreement #callingitquitswcomcast