Plusnet Outage in Haddington, Scotland (2024)

The latest reports from users having issues in Haddington come from postal codes EH41.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Haddington, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Haddington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (9%)

4. 

   E-mail (4%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Haddington, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities:Edinburgh, Haddington and Tranent.

City	Problem Type	Report Time
Edinburgh	Internet	4 days ago
Haddington	Wi-fi	6 days ago
Edinburgh	Internet	9 days ago
Edinburgh	Internet	25 days ago
Tranent	Internet	one month ago
Edinburgh	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Haddington, Scotland

Latest outage, problems and issue reports in Haddington and nearby locations:

• Danny Berry (@DannyBerry15) reported 21 minutes agofromInveresk, Scotland

  @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

• Mark G G (@Markiimg) reported 22 minutes agofromNorth Berwick, Scotland

  @plusnethelp your customer service is appalling - your call center is not accepting any calls. How can this be allowed? Absolutely horrendous service - I can't even call to disconnect my service. Very very poor service. 0/10 #plusnet #poorcustomerservice #BadCustomerService

• adam kinnear (@addierfc) reported 27 minutes agofromOrmiston, Scotland

  @Plusnet my broadband contract ran out on 31st Jan and I renewed / upgraded well before this but earliest install date I could get for the new service is 14th Feb. I have now been billed for the out of contract rate, very poor service for a loyal customer of yours.

• Beth☮ (@ISaidAye) reported 28 minutes agofromDalkeith, Scotland

  @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

• Richard Coffey (@coffey_richard) reported 30 minutes agofromEdinburgh, Scotland

  @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

• Craig (@craighk93) reported 33 minutes agofromEdinburgh, Scotland

  @bt_uk @AIridag with plusnet and I am the same, not working

• Richard Coffey (@coffey_richard) reported 33 minutes agofromEdinburgh, Scotland

  @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

• Jamie Norman (@Normantweets) reported 34 minutes agofromEdinburgh, Scotland

  The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

• Andrew Ducker (@andrewducker) reported 35 minutes agofromEdinburgh, Scotland

  @sarahdal Zen and Plusnet both have good reputations for customer service.Message me your postcode and address and I'll see what I can find.

• David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported 35 minutes agofromEdinburgh, Scotland

  @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

• Mark G G (@Markiimg) reported 35 minutes agofromNorth Berwick, Scotland

  @plusnethelp ffs just read through the customer messages - now realised that #plusnet is a extremely poor company, like bottom of the pile. If anyone is interested in joining plusnet then PLEASE DO NOT - regardless of how cheap it is - customer service is appalling

• Lauder Miller (@balnastraid) reported 40 minutes agofromEdinburgh, Scotland

  @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

• Morningside School of Music (@M_sideSchoolMus) reported 41 minutes agofromEdinburgh, Scotland

  @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

• Richard Coffey (@coffey_richard) reported 42 minutes agofromEdinburgh, Scotland

  @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

• Fiona Milligan (@fionamilligan) reported 44 minutes agofromEdinburgh, Scotland

  Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

• Craig (@craighk93) reported 46 minutes agofromEdinburgh, Scotland

  @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

• Richard Coffey (@coffey_richard) reported 48 minutes agofromEdinburgh, Scotland

  @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

• Alex (@AlexLamond1) reported 50 minutes agofromEdinburgh, Scotland

  Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

• Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported 52 minutes agofromEdinburgh, Scotland

  @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

• John McCormick (@MonkeyLuvver) reported 54 minutes agofromEdinburgh, Scotland

  @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Dorothy (@DPKee) reported a minute ago

  @plusnethelp I am getting phone calls daily from family in West Yorkshire asking if there is any news of the @Plusnet outage ending. They cannot get through on the phone - do you have any updates please? In some cases it is almost a week

• James Henry (@JamesHe44852627) reported 2 minutes ago

  @Plusnet my Hub One router has lost network time. Logs show NTP failing and its got the wrong time. Can you help fix it please? My Cctv box takes time from my router so it's playing havoc with that.

• Sam Utting (@Samuttin) reported 6 minutes ago

  @Plusnet My Wi-Fi’s gone down. Is there a problem in London?

• Plusnet (@Plusnet) reported 7 minutes ago

  @tomjose36859234 Hi there Tom! I'm sorry you are looking to cancel, could I ask why? This isn't something we can do over social media, however if you were to call our Customer Options Team on 0800 013 2632. That will get you through directly! -Em -Plusnet Sheffield

• Dave Arnsby (@TheArnsby) reported 10 minutes ago

  @Plusnet Hey no sorry your explanation was straight out of the corporate play book. Hang up every hour on a phone call? What about the 2000 minutes a month limit? What do you call the 2000 minutes a month limit? ‘Fair use’ no doubt…

• Traci 💙🕉📚☀️🌎😷 (@TraciC79) reported 12 minutes ago

  @BridgeeCee @Plusnet Come on @Plusnet Surely this is not the kind of service you strive to provide. Customers deserve better when they pay for a service.

• Aaron Dooler (@AaronDooler) reported 13 minutes ago

  @Plusnet looking for some help regarding my home internet, slow connection speeds and internet keeps disconnecting (hub is on but has started to loose internet connection)

• Phil Ward (@thnurg) reported 13 minutes ago

  @calisnenath @john_seto @magicroundabout They won't mind. Our ISP (plusnet) used to give us a free VOIP service which is why I set it up for Tricia to use. When they closed it down they recommended Gradwell and we're happy with them.

• Ian Letter 🌳 (@NaixL) reported 14 minutes ago

  @Plusnet I recieve a message I should have a solution tomorrow morning. If not I will write a DM

• Katherine Johnson (@KaJohnson99) reported 20 minutes ago

  @Plusnet 7 days without broadband so far and terrible customer service - is that good value @Plusnet ? #GetYourActTogether #NotGoodEnough @ofgem