The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 554 |
| Seattle, WA | 301 |
| Denver, CO | 296 |
| Houston, TX | 293 |
| Atlanta, GA | 282 |
| Washington, D.C., DC | 274 |
| Philadelphia, PA | 269 |
| Sacramento, CA | 169 |
| Miami, FL | 161 |
| Orlando, FL | 150 |
| Boston, MA | 146 |
| San Francisco, CA | 143 |
| Indianapolis, IN | 132 |
| Detroit, MI | 129 |
| Portland, OR | 123 |
| Littleton, CO | 116 |
| Brooklyn, NY | 113 |
| Minneapolis, MN | 112 |
| Oakland, CA | 105 |
| New York City, NY | 99 |
| Jacksonville, FL | 94 |
| Salt Lake City, UT | 90 |
| Pittsburgh, PA | 89 |
| Baltimore, MD | 86 |
| Tampa, FL | 83 |
| San Jose, CA | 71 |
| Harrisburg, PA | 62 |
| Providence, RI | 47 |
| Knoxville, TN | 46 |
| Memphis, TN | 45 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Dusty Tague (@DustyTague) reported Interesting, my router only shows about 60 percent of what comcast is showing for my usage. I believe comcast since I do see a discrepancy between what my network connection on my computer shows and what the router shows for that same client.
- vibe capitalist (@yunggtunafish) reported
I wish Comcast a very go **** yourself
- Denise C (@DuhTroof) reported
@donie I’ve been getting similar messages from random numbers this week as an Xfinity customer. Never got them before.
- Tyler (@maxillipeds) reported
Espn+ is such ****. How am i gonna pay monthly only to be able to stream certain games without an xfinity login?
- Jeff Landtiser (@nhrafan23) reported
@XfinitySupport It works most of the time then randomly freezes up. I dont have any problems with other streaming apps on the firestick. I've seen other people complain about this issue in comcast forums.
- Alyssa Kae (@misslyss47) reported
Every time there’s an internet provider outage, they should have to take a minimum of $10 off of your bill for that month. We are paying for working internet @Xfinity how about it starts working…
- Aicks5 (@Aicks51) reported
@BewitchingYT @Xfinity That sucks!
- CMDR Glitterbeard (@o7_Glitterbeard) reported
@m00zed @CMDR_RayMobula They all suck. ATT was a pile of dead birds as well.The only ever good service I had was with BlueWin. And they cranked out a higher speed, while reducing the monthly fee - automatically. XFinity … noo … The service guy told me I can get 3x the speed for 1/2 the price.
- Doja Cat stan acct (@Trey_Duuce) reported
Xfinity is the worst internet I’ve ever had
- Lou Rande (@wwdiner) reported
@EagenSkip @FPWellman Me too! Xfinity mobile uses the Verizon network
- Kevin (@huh1985) reported
@Xfinity how long does a customer have to wait to hear about a ticket number? 2 weeks or longer? What about to your rewards call line? Same timeframe or longer? How about in a call? No response back after being put on hold after 30 mins? Utter disappointment all around
- Andrew Silverman (@Road_Warrior100) reported
@BroadStBull If we trade JVR for a new Zamboni there will be cap room. Do it! Why is he even playing? Let the prospects play. Mismanagement everywhere in this organization - Comcast sucks as an owner
- Reema Saleh (@reemasabrina) reported
wow i pay money for xfinity to treat me like this huh
- YoungMasterRio (@Callme_Rio1) reported
**** xfinity im paying 170 a month to get analed by outages
- Rocky Mountain Power UT (@RMP_Utah) reported
@bethtannerslc @trashpandamagoo @XfinitySupport Hello Elizabeth, thank you for notifying us of the downed wire. We investigate all down wires for safety, due to liability reasons, if the equipment is not ours , we cannot repair. If the wire belongs to Xfinity, you would need to contact them directly. - Miranda
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