Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Katy come from postal codes 77493, 77450 and 77449.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,292 ratings
Thank you!
Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 04: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone | |
| Sugar Land | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Tony Garcia (@tgarcia1971) reported fromCinco Ranch, Texas
@peaco*ckTV This app doesn’t work properly... at least from the @Xfinity platform service... 👎
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- Billy Hicks (@18handicap) reported fromSugar Land, Texas
@Xfinity it's a shame that when I call customer service for another internet outage, your agent tries to sell me a mobile phone plan during the call "to reward me for being a subscriber since 1984." I want the internet fixed, not a sales pitch. @TXPrepSoftball
- Jeffrey Horton (@jeff_horton314) reported fromSugar Land, Texas
Comcast has been down since 2:00am fix your shiii
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- Danielle Weston (@Dany_Weston) reported fromKaty, Texas
@passthegravypod I have been having the same issues @notpatdionne is having with @Xfinity dropping out constantly is been 4 weeks #ptgnotcool do you know how hard it is to explain down internet to a ******* 4 yr old,
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- EJSenior (@EJSenior83) reported fromCinco Ranch, Texas
@Peaco*ckTVCare @peaco*ckTV I having problems logging on my Samsung TV with the Peaco*ck new app it doesn't recognize my Comcast email and password.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Thuy Nguyen (@troioiThuy) reported fromPecan Grove, Texas
Why did I wake up without any service from Xfinity AND T-mobile ?? ******* trash
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- NaturalVentilation (@NaturalVentila1) reported
@X1000D Do you have basic reading comprehension problem? Comcast is data capping using their own opaque meters.
- AV44 (@Bigdaddy_Perry) reported
Anytime these Haitians in my house piss me off, I go on my Xfinity app and suspended the WiFi access on their devices and tell them there is an outage in the area.
- jon (@jnyasn) reported
@comcastcares Hey Comcast need some help here.
- Dustin Williamson (@PantsOfParty) reported
@Xfinity @comcast @comcastcares so during a pandemic you are going to introduce data caps. Everyone else has gotten rid of them and you add new ones. Awful company. If you weren’t a monopoly you would be out of business.
- 𝓴𝓪𝓭𝓮𝓷 (@____kaden) reported
@Xfinity yall wifi ******* SUCKS bro
- SGR (@sgeorgetter) reported
@Big_Jimbo75 While that’s true most places, that’s not really the problem here. In Chicago I can get AT&T, Spectrum, RCN, or Xfinity. It’s more that my apartment building decided for me that it can only be AT&T, and they went with a provider that no longer offers true cable for new customers.
- super popular and definitely mean (@lil_oonz) reported
@Xfinity NEED HELP INTERNET IS OUT
- Angelo Mariucci (@angelom1972) reported
@SAINtJHN @Xfinity @SoundCloud Comcast service service sucks!! Has not worked right since 11/11!!!
- Angelo Mariucci (@angelom1972) reported
@Xfinity @HERMusicx @pandoramusic Comcast service service sucks!! Has not worked right since 11/11!!!
- Dustin Williamson (@PantsOfParty) reported
@comcastcares my speeds are my modem at only 421 mbps down doing repeated tests. I pay for gigabit. I need this fixed ASAP and get the speeds I pay for.
