Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,000 ratings
Thank you!
Problems in the last 24 hours in Red Bank, New Jersey
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Red Bank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Red Bank, Monmouth County, New Jersey
The most recent Comcast Xfinity outage reports came from the following cities:Eatontown, Shrewsbury, Middletown, Freehold, Hazlet, Perth Amboy, Staten Island and Long Branch.
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| City | Problem Type | Report Time |
|---|---|---|
 Eatontown | Internet | |
| Shrewsbury | Internet | |
| Eatontown | ||
| Middletown | TV | |
| Freehold | TV | |
| Hazlet | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Red Bank, New Jersey
Latest outage, problems and issue reports in Red Bank and nearby locations:
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@kantor11 @HBOMaxHelp Apparently we’re not the only ones. There’s a comment down thread where someone said they finally resolved on phone for hours with xfinity, they had to reset some database on the backend or something and it finally worked.
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@Xfinity please provide a solution for your customers who can not log into HBO max through their xfinity accounts. I can no log in online, from a mobile device or through Apple TV. It says my subscription has expired, even tho I’m still sibscribed and it’s on my bill.
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@TheTimShea did you resolve your xfinity hbo max issue? I’m having the same problem.
- Su Ring (@Motley_Su) reported fromShark River Hills, New Jersey
Hey, #NewJersey friends- is your @optimum cable service out?I'm trying to get a straight answer (on w/customer service rn who says there's an outage but not sure our problem is connected. Neither Optimum nor @OptimumHIT has tweeted in at least 2 days.I almost miss @Xfinity
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@JohnnyLongstoc6 @rebbon2 Comcast internet is down on the jersey shore smh @XfinitySupport you fixing this?
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
I cannot believe how awful @comcast is treating my grandmother for just wanting to exchange her 10 year old cable box. So thankful I have @verizonfios who would never treat us like that.
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@kantor11 @HBOMaxHelp Have you figured out your xfinity/ hbomax issues yet? Seems to be a lot of the same problems for a lot of people. I still can’t log in either.
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@Xfinity @MayhanMichele Is there an outage in Shrewsbury, NJ? Tv and internet down
- Tracy Carroll, House of Pfizer (@Tradledee85) reported fromHighlands, New Jersey
@sneakerseminole And I didn't get to watch them eat ****. F&*king Comcast sucks ***. And apparently even NHL Center Ice is blacking out games. So. Annoying.
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@Xfinity CBS not working
- Morgan Gaynor (@morgan_gaynor) reported fromHighlands, New Jersey
The @Xfinity outage that was supposed to end 12 hours ago is still going strong. At least @Verizon 5G is working this time so i can work off my mobile hotspot… We need @verizonfios in #highlandsnj
- 𝔸𝕞𝕪 𝕊𝔱𝔞𝔯𝔨 (@DangerGirlAC) reported fromKeansburg, New Jersey
I wish something could actually be done about #comcast what they do to people is criminal. Paying for service that doesn’t work half the time. Hours spent on the phone, tech appts. Our time lost & unpaid while Comcast still gets their 150+ a month. #corporatecrime
- 𝔸𝕞𝕪 𝕊𝔱𝔞𝔯𝔨 (@DangerGirlAC) reported fromKeansburg, New Jersey
@comcastcares Are you 🤬 kidding with that response? Read the room. @comcast can’t/won’t even provide decent consistent service. Customer or otherwise.
- 😷Wearing My Mask Steph😷 (@IRGRL) reported fromMiddletown, New Jersey
@Scooby_Westen @Xfinity I have fios. I'm pretty happy with them tbh. I have no shared internet, like xfinity. so if my **** is low it's me lol
- LJohnson (@leeannej) reported fromSea Bright, New Jersey
@DullesDistrict @Xfinity The worst
- Andrew Scolnic (@TheSCOLossus) reported fromHolmdel, New Jersey
@Xfinity @XfinitySupport i just tried to upgrade my account and the live chat told me to call and the call number told me to go to live chat 🥺😢 your support is so unhelpful
- NJ DEVILS BANTER (@njdevilsblog) reported fromWest Long Branch, New Jersey
Well thank you @MSGNetworks and @Xfinity for being nothing more than a bunch of ********.. as of 12AM I’m no longer a @Xfinity customer
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
I cannot believe how awful @comcast is treating my grandmother for just wanting to exchange her 10 year old. So thankful I have @verizonfios who would never treat like that.
- Mike Raf (@UncleRafy) reported fromLong Branch, New Jersey
A few people i know had beef w @DKSportsbook takin they money out the accounts/over drafting, then basically zero customer service, anyone have this happen? Im finna beef w em like i did comcast when they took the YES network n i dont even bet sports
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
@Xfinity Zoheb the customer rep that we worked with yesterday really illustrated the difference between a company that teaches their reps how to talk to customers and how they don’t. You don’t.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Rob Smith (@RobInTheBlack) reported
Word to the wise, If you're dealing with an idiot at @Xfinity ask for another agent. Last agent said, sending you a new remote, never happened. After an hour on the phone with a ding-a Ling, got hung up on. Called back, new agent said , Red flag no tv service for you until Monday
- Novacharter (@Novacharter) reported
Productive day around the house. Comcast tech will hopefully fix our internet tomorrow?
- Joe G (@JGeegan) reported
@AltitudeTV Comcast is not the villain here. You knew, for years, that you had an expired contract with Comcast and made zero attempt to negotiate a new one. You expected Comcast to continue to honor the expired contract. Sorry, but that’s extraordinary bad business.
- BonkersForSonic (R.I.P. G4) (@CadeCarrizales) reported
@comcast This will never happen if you don’t #SaveG4
- David Afkham (@davidafkham) reported
@Xfinity @comcast having severe packet loss issue. Can someone help me resolve this?
- D-money (@FaceplantSteven) reported
@RobInTheBlack @Xfinity They suck. Had to go a week without service once. Turned out a technician accidentally un hooked me from the pole
- #s dnt lie (@GoodMoneyRob) reported
Somebody tell Comcast I said ****’em an I’m on my way to give them they **** back
- Lifeenjoyer (@Lifeenjoyer79) reported
@comcast why is it so hard to get good customer service
- 🥀🔪𝖘𝖆𝖒𝖆𝖓𝖙𝖍𝖆🔪🥀 (@sol__noctis) reported
xfinity: “we just doubled ur internet speed for no extra charge! Enjoy high speed!”Me: still turning off wifi on my phone bc it’s such a ******* slow service
- Bob Pockrass (@bobpockrass) reported
Brandon Jones wins the pole for the Xfinity race at Martinsville ... Jones Creed SSmith Gibbs Gragson (TBD if Gragson goes to rear for brake line repairs prior to qualifying b/c it is an impound race). Austin Hill did not post a lap b/c radiator issue, according to USA.
