Comcast Xfinity Outage in Berlin, New Jersey (2024)

Comcast Xfinity Outage in Berlin, New Jersey (1)

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Berlin come from postal codes 08009.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 122,348 ratings

Thank you!

Problems in the last 24 hours in Berlin, New Jersey

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Berlin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Berlin, New Jersey (9)

May 24: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Berlin, New Jersey (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Berlin, New Jersey (11)

    TV (13%)

  3. Comcast Xfinity Outage in Berlin, New Jersey (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Berlin, New Jersey (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Berlin, New Jersey (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Berlin, New Jersey (15)

    Phone (3%)

Live Outage Map Near Berlin, Camden County, New Jersey

The most recent Comcast Xfinity outage reports came from the following cities:Philadelphia, Williamstown, Berlin, Runnemede, Blackwood, Pennsauken, Tabernacle, Haddon Heights, Gloucester City, Marlton, Haddonfield, Medford, Camden, Pitman and Cherry Hill.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Berlin, New Jersey (16)PhiladelphiaTV
Comcast Xfinity Outage in Berlin, New Jersey (17)PhiladelphiaInternet
Comcast Xfinity Outage in Berlin, New Jersey (18)PhiladelphiaInternet
Comcast Xfinity Outage in Berlin, New Jersey (19)WilliamstownWi-fi
Comcast Xfinity Outage in Berlin, New Jersey (20)PhiladelphiaTV
Comcast Xfinity Outage in Berlin, New Jersey (21)BerlinInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Berlin, New Jersey

Latest outage, problems and issue reports in Berlin and nearby locations:

  • Comcast Xfinity Outage in Berlin, New Jersey (22)joe pepe (@jpep20) reported fromPhiladelphia, Pennsylvania

    First facebook went out for the day a few weeks back now it’s Comcast turn to just shut down.

  • Comcast Xfinity Outage in Berlin, New Jersey (23)dana callihan (@boobilybearr) reported fromBlackwood, New Jersey

    @Xfinity. Whats going on with our service this morning?? #comcastoutage. #xfinityoutage

  • Comcast Xfinity Outage in Berlin, New Jersey (24)George Solis (@GeorgeSolis) reported fromPhiladelphia, Pennsylvania

    Seems many are dealing with a wide @comcast outage this AM across the Delaware Valley. Anyone also having cell phone service issues as well?

  • Comcast Xfinity Outage in Berlin, New Jersey (25)Cuzz Lightyear (@stylezmorales) reported fromPhiladelphia, Pennsylvania

    Nothing like a network outage via Comcast to start the day 👍🏾

  • Comcast Xfinity Outage in Berlin, New Jersey (26)Victoria Ramsay (@VictoriaBRamsay) reported fromWoodbury Heights, New Jersey

    I feel like every time @Xfinity has an outage, we need a credit on our bills

  • Comcast Xfinity Outage in Berlin, New Jersey (27)David Sean Simpson (@DSSimpson7) reported fromWilliamstown, New Jersey

    @GeorgeSolis @comcast Internet out here. Customer service phone # is busy busy busy.

  • Comcast Xfinity Outage in Berlin, New Jersey (28)Seppy (@__giuSEPPY) reported fromPhiladelphia, Pennsylvania

    Xfinity got everybody internet down smh

  • Comcast Xfinity Outage in Berlin, New Jersey (29)Tamara Blake 🌮 (@TamaraTaco) reported fromPhiladelphia, Pennsylvania

    Ummmm if there's an @Xfinity outage in Chicago and Philly and my app isn't working I want them to shred everything with my information on it. 🙃

  • Comcast Xfinity Outage in Berlin, New Jersey (30)Tony McGowan (@fatdaddyt_) reported fromPhiladelphia, Pennsylvania

    9 hours of waiting and multiple calls and STILL no sign of @Xfinity to come fix my downed wire. This is bullsh*t dude

  • Comcast Xfinity Outage in Berlin, New Jersey (31)Gwenhwyfar (@JenniferLBreier) reported fromLindenwold, New Jersey

    @XfinitySupport I'm an Xfinity internet customer in Lindenwold, NJ. I can't get online even after rebooting my moden 2x. I also can't log into the Service Center to register the outage. Help?

  • Comcast Xfinity Outage in Berlin, New Jersey (32)Stephen L. (@FocusedOnBeer) reported fromBellmawr, New Jersey

    JFC @XfinitySupport @Xfinity I only need your service to do my job, nothing big. #Xfinity #xfinityoutage #Xfinitydown

  • Comcast Xfinity Outage in Berlin, New Jersey (33)Jim MacMillan (@JimMacMillan) reported fromPhiladelphia, Pennsylvania

    @AmyZQuinn @By_paigegross @Xfinity TY. I called again and customer service seems really broken now too.

  • Comcast Xfinity Outage in Berlin, New Jersey (34)Tori Lahren (@Tori_Philly4) reported fromCollingswood, New Jersey

    Also why can’t I watch live channels on my damn xfinity app

  • Comcast Xfinity Outage in Berlin, New Jersey (35)Tamara Blake 🌮 (@TamaraTaco) reported fromPhiladelphia, Pennsylvania

    So my wifi is back but my @Xfinity app is still not working....

  • Comcast Xfinity Outage in Berlin, New Jersey (36)David Sean Simpson (@DSSimpson7) reported fromWilliamstown, New Jersey

    @comcast outage in08094 AND customer service phone is busy… nice.

  • Comcast Xfinity Outage in Berlin, New Jersey (37)✨👻 jersey ghoul 👻✨ (@colleencrank) reported fromWilliamstown, New Jersey

    Damn that Comcast outage probably could have earned me another day off.

  • Comcast Xfinity Outage in Berlin, New Jersey (38)Certified Step Papi (@Kobvin_) reported fromPhiladelphia, Pennsylvania

    @Xfinity what’s going on another outage we gotta do better gang!! Messing with my leave time!

  • Comcast Xfinity Outage in Berlin, New Jersey (39)Dave (Comedy) Gold (@DG_ComedyGold) reported fromHi-Nella, New Jersey

    Welp, looks like Comca$t internet is down...(frantically searches for AOL "free trial" CD...)@Xfinity @AOL

  • Comcast Xfinity Outage in Berlin, New Jersey (40)Chris Lawrence (@claw1400) reported fromPhiladelphia, Pennsylvania

    Xfinity coming in clutch with an outage only two hours into my work day 🥴

  • Comcast Xfinity Outage in Berlin, New Jersey (41)🥵 (@f*ckranch) reported fromPhiladelphia, Pennsylvania

    Boss man .. ily but i am blackout at xfinity ur emails rn are not the move

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Berlin, New Jersey (42)ErinBrooke (@2010Erinbrooke) reported

    @rayswin100 @tomecurran MLB network. 269 or 914 xfinity.

  • Comcast Xfinity Outage in Berlin, New Jersey (43)John Eddy (@jaydeflix) reported

    @Xfinity @MLBTV Baseball isn't America's pastime. It's capitalism with no care to the consumer, just the stockholders. Blackout rules and contract disputes are a feature not the bug.

  • Comcast Xfinity Outage in Berlin, New Jersey (44)Trish (@trishu63) reported fromMagalia, California

    @KRCR7 When are they going to work with the communication services to make sure they stay up in rural areas! Xfinity and T-Mobile used to stay up before the campfire but not since! We are sitting ducks when the power goes down. Even with a generator!

  • Comcast Xfinity Outage in Berlin, New Jersey (45)Get Vaccinated! 💉 💉 (@dandibiase) reported

    Hey @MLBNetwork @Xfinity WTF is wrong with your signal?! All choppy here in NJ. But the commercials are fine?!

  • Comcast Xfinity Outage in Berlin, New Jersey (46)Shaboyne (@shannonboyne) reported

    @EliManning too bad @Xfinity still hasn’t figured out their deal so half the region can’t watch @MSGNetworks

  • Comcast Xfinity Outage in Berlin, New Jersey (47)Rip Stingfield (@east_bias) reported

    @Xfinity why won't your streaming ap cast to my chromecast? All other apps work with the chtomecast but not yours. This is am issue on your end and you're not doing anything to communicate the issue

  • Comcast Xfinity Outage in Berlin, New Jersey (48)Crisanne Glasser (@crisannesays) reported

    Thank you so much to @Xfinity @comcast for wasting my entire day having a tech come out to connect internet service just to be told “sorry can’t do it”

  • Comcast Xfinity Outage in Berlin, New Jersey (49)Benged (@BengedKA) reported

    I think I'm gonna make @Xfinity a new commercial soon...Want unstable connection ? We've got you coveredWant constant tech visits that give you different diagnosis on why the problem is occuring ? We've got you covered Want support chat experience ? We've got you covered...

  • Comcast Xfinity Outage in Berlin, New Jersey (50)Dwayne 🧄 (@mrayeway) reported

    @Chandler_Rome I remember when the astros were just as bad. Hell most of the city couldn’t even watch them on tv. Stupid Comcast sportsnet

  • Comcast Xfinity Outage in Berlin, New Jersey (51)mr. bones (@BONECOLLECTORxx) reported

    ******* Xfinity. DL is at 1038 and ul at 2.86 said it will take 4hrs to fix wtf

Comcast Xfinity Outage in Berlin, New Jersey (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why does Xfinity have so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

Why is my Xfinity service not working? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

How do I speak to a live person at Xfinity? ›

For inquiries related to residential services, please contact us at:
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is Xfinity WiFi so bad now? ›

There can be several possible reasons for the bad connection of Xfinity internet. It can be due to network congestion, local network outage, bandwidth restriction or excessive data usage. Manage your data usage on connected devices and contact ISP for local outages.

Is Comcast in decline? ›

Moreover, a slowdown in housing transactions amid high interest rates has resulted in a decline in new home broadband connections. Over Q1 2024, the most recently reported quarter, Comcast lost a total of 65,000 total domestic broadband customers, with its cable business losing 487,000 customers.

Why is Comcast's internet always down? ›

There can be various reasons behind the random disconnection of Comcast's internet. These include issues from ISP, loose cable connections, an overloaded router, corrupted/old firmware, signal interference, or some hardware issues.

Why is my Xfinity connected but no internet? ›

Restart Your Device and Router

One of the first troubleshooting steps to take when your Xfinity WiFi has no Internet connection is to restart your computer, phone, tablet, or other connected devices. Restarting your equipment forces your device to refresh its connection to the network.

Are Comcast and Xfinity the same? ›

Are Xfinity and Comcast the same thing? At their roots, Xfinity and Comcast are the same thing. Comcast is the parent company, and Xfinity is Comcast's brand for TV, internet, and home phone services.

How do I refresh my Xfinity signal? ›

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

Does Xfinity have a 55+ plan for seniors? ›

Xfinity doesn't offer any discounted plans for seniors; however, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.

How do you get straight to a person on the phone? ›

Dial "0". Most of the time, pressing "0" will take you to an operator. If it doesn't, press it multiple times. For many systems, pressing it twenty times will do the trick.

What phone number is 800-934-6489? ›

Visit xfinity.com. Call 1-800-XFINITY (1-800-934-6489)

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Why is Xfinity not in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.

How do I check my Xfinity network settings? ›

Xfinity app
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

How do I get my Xfinity service back on? ›

Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored.

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