Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,000 ratings
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Problems in the last 24 hours in Ocean City, New Jersey
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Ocean City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (6%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near Ocean City, Cape May County, New Jersey
The most recent Comcast Xfinity outage reports came from the following cities:Atlantic City, Absecon, Ocean View and Ocean City.
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City | Problem Type | Report Time |
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Wi-fi | ||
TV | ||
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Internet | ||
TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Ocean City, New Jersey
Latest outage, problems and issue reports in Ocean City and nearby locations:
tony snark (@acboneyard) reported fromCardiff, New Jersey
i called comcast to get internet set up but immediately hung up cause the lil automatic ***** read my home address back to me 30 seconds into the call and i’ve never contacted comcast or had their services in my LIFE
Tim Devine (@tmip) reported fromNorthfield, New Jersey
@comcastcares How can I give a good review to a specific employee? We received outstanding service today and want to make sure he is recognized.
NOVED🥷🏽 (@devonperry451) reported fromAtlantic City, New Jersey
Who tf got Comcast as a service provider?????rs?
Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
Ugh. @Xfinity and @comcast are the WORST. 4 weeks & 6 technician visits later, I still do not have internet. What the hell would I do if I worked from home? Literally the worst customer service and experience ever. If my apt had another provider, I would have switched WEEKS ago
JJ (@Johnny_dramaPA) reported fromBrigantine, New Jersey
@troypoint been having issues with #xfinity and my internet. While using a vpn my internet shuts down prob 2-3 times a day. Any advice
Patricia Violante (@pviolante1) reported fromMcKee City, New Jersey
Am at @Xfinity now trying to reestablish my service. They lied about my mobile phone account number! They lied to rob me of 30$ a month! How pathetic @USDOC @ConsumerReports @CFPB
J M Nicholson (@poppyslittle27) reported fromBrigantine, New Jersey
@AlexHolleyFOX29 @FOX29philly where have you gone? My favorite news station has been “unavailable” through Comcast/Xfinity since this morning. Comcast/Xfinity claims they aren’t experiencing issues that it’s in the hands of the station. I’m going to cry
Dress to Finesse (@1989swagg) reported fromMcKee City, New Jersey
Comcast is a bill that I only pay when they cut my sh*t off. ******* hate paying them
Ryan lee (@ACpoker0271) reported fromAtlantic City, New Jersey
@Xfinity you’re live tv streaming sucks. i can’t ever watch what i want to watch unless i’m home. if i’m home i would just watch on my tv anyway. the whole point of it is to watch when you’re not home on your tablet or phone. ridiculous !
Jim Plousis 🇺🇸🏄🏻♂️✝️ (@JimPlousis) reported fromOcean City, New Jersey
@Xfinity is preventing people from removing @netflix from their bundled accounts. Is my only choice to cancel Xfinity? #CancelNetflix
Finessa Williams (@1989swagg) reported fromMcKee City, New Jersey
My family be freeloading bruh. Like why my mom been using my WiFi password for the last 1-2 years? Then gon get mad cuz it kicked her off. Why u still using it after that long? Buy ur own ****. Comcast expensive enough and y’all ain’t paying me **** tf
Jim Plousis 🇺🇸🏄🏻♂️✝️ (@JimPlousis) reported fromOcean City, New Jersey
If you are an @Xfinity subscriber and you get @netflix for free as part of your package, DM @comcastcares with your name, account number, and service address and they will remove it from your account. Request the reason as “Netflix promotes **********” #cancelNetflix
Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
The l guy helping me right now (which none of this is his fault - he’s trying to fix someone else’s mess) said an @Xfinity supervisor would call me back. NOPE I’ll happily wait on hold b/c last time I’d get a “call back” it was a week w/o any contact & I had to call them again
T (@stuffman3) reported fromBrigantine, New Jersey
@bw0712 @sixers No Thursday’s tho, that’s my night. Unless they trying to blackout at xfinity
KING BRYON SHARPE (@STX488) reported fromCardiff, New Jersey
@comcastcares my tv and internet is down, please fix it
Nicholas Huba (@ACPressHuba) reported fromAtlantic City, New Jersey
@RealJMaz @FOXSports @comcast @PhilaUnion It’s a fox issue cause everything else has been fine and when it was on the feed was all messed up with buffering and no sound.
Dress to Finesse (@1989swagg) reported fromMcKee City, New Jersey
Comcast blows my sh*t. Y’all need to stop adding on another bill before the due date. They so damn greedy
David Craig (@DavidCraigBand) reported fromBrigantine, New Jersey
@IOInteractive on a switch in the Atlantic City area. Unplayable. Spent $70 for the whole bundle. This sucks. #NintendoSwich #HITMAN3 btw I have great internet thank you @Xfinity
Suge Mike (@tea_burner) reported fromSea Isle City, New Jersey
@Xfinity @Al_shaffer Crap. Thought they lost. This all makes no sense now. Thanks Xfinity Social Media Intern! Go Phils!
andrew bekoff (@abekoff) reported fromVentnor City, New Jersey
@Xfinity Nobody does it worse than #xfinity we understand storms and outages but not lies and lack of comminication. We have had no service for 2 days all of our neigbors have it but not our building. All we get from #xfinity are LIES, 2 hours then another 2 hours now 60hrs!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Rob Smith (@RobInTheBlack) reported
Word to the wise, If you're dealing with an idiot at @Xfinity ask for another agent. Last agent said, sending you a new remote, never happened. After an hour on the phone with a ding-a Ling, got hung up on. Called back, new agent said , Red flag no tv service for you until Monday
Novacharter (@Novacharter) reported
Productive day around the house. Comcast tech will hopefully fix our internet tomorrow?
Joe G (@JGeegan) reported
@AltitudeTV Comcast is not the villain here. You knew, for years, that you had an expired contract with Comcast and made zero attempt to negotiate a new one. You expected Comcast to continue to honor the expired contract. Sorry, but that’s extraordinary bad business.
BonkersForSonic (R.I.P. G4) (@CadeCarrizales) reported
@comcast This will never happen if you don’t #SaveG4
David Afkham (@davidafkham) reported
@Xfinity @comcast having severe packet loss issue. Can someone help me resolve this?
D-money (@FaceplantSteven) reported
@RobInTheBlack @Xfinity They suck. Had to go a week without service once. Turned out a technician accidentally un hooked me from the pole
#s dnt lie (@GoodMoneyRob) reported
Somebody tell Comcast I said ****’em an I’m on my way to give them they **** back
Lifeenjoyer (@Lifeenjoyer79) reported
@comcast why is it so hard to get good customer service
🥀🔪𝖘𝖆𝖒𝖆𝖓𝖙𝖍𝖆🔪🥀 (@sol__noctis) reported
xfinity: “we just doubled ur internet speed for no extra charge! Enjoy high speed!”Me: still turning off wifi on my phone bc it’s such a ******* slow service
Bob Pockrass (@bobpockrass) reported
Brandon Jones wins the pole for the Xfinity race at Martinsville ... Jones Creed SSmith Gibbs Gragson (TBD if Gragson goes to rear for brake line repairs prior to qualifying b/c it is an impound race). Austin Hill did not post a lap b/c radiator issue, according to USA.