Comcast Xfinity Outage in Indian Orchard, Massachusetts (2024)

Comcast Xfinity Outage in Indian Orchard, Massachusetts (1)

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Indian Orchard come from postal codes 01151.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


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Problems in the last 24 hours in Indian Orchard, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Indian Orchard and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Indian Orchard, Massachusetts (9)

May 22: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 01:40 AM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Indian Orchard, Massachusetts (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Indian Orchard, Massachusetts (11)

    TV (13%)

  3. Comcast Xfinity Outage in Indian Orchard, Massachusetts (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Indian Orchard, Massachusetts (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Indian Orchard, Massachusetts (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Indian Orchard, Massachusetts (15)

    Phone (3%)

Live Outage Map Near Indian Orchard, Hampden County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Indian Orchard, Springfield, Holyoke, Chicopee, Wilbraham and South Hadley.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Indian Orchard, Massachusetts (16)West SpringfieldWi-fi
Comcast Xfinity Outage in Indian Orchard, Massachusetts (17)Indian OrchardE-mail
Comcast Xfinity Outage in Indian Orchard, Massachusetts (18)SpringfieldInternet
Comcast Xfinity Outage in Indian Orchard, Massachusetts (19)HolyokeWi-fi
Comcast Xfinity Outage in Indian Orchard, Massachusetts (20)ChicopeeInternet
Comcast Xfinity Outage in Indian Orchard, Massachusetts (21)HolyokeTV

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Indian Orchard, Massachusetts

Latest outage, problems and issue reports in Indian Orchard and nearby locations:

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (22)snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts

    @FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (23)Jasmine Roman (@JassyBooks) reported fromSpringfield, Massachusetts

    God Damn wind 💨 my electricity went out again this time only 5 min but damn having Comcast it takes like 10-15 min for the box to reset itself #Annoyed

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (24)Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts

    In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (25)Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts

    I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (26)GEESTER LEBRON ⚰️ (@Geester6790) reported fromSpringfield, Massachusetts

    @KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (27)Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts

    @kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (28)Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts

    @NTrendSick Comcast sucks in my area, lol.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (29)Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts

    Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (30)Renee Lascala (@ReneeLascala) reported fromNorthampton, Massachusetts

    @zebrafinch It sucks because their website is slow, even on Xfinity. The app loads regular coupons and discounts for ‘buy online, pickup in store’ which save time and are pretty good.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (31)👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts

    Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (32)MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts

    @Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (33)brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts

    That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (34)Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts

    Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (35)Kenz (@kenzloren) reported fromSpringfield, Massachusetts

    Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (36)Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts

    @PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (37)Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts

    @Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (38)Beach Mom (@CeceCalabrese) reported fromAgawam, Massachusetts

    @Outlander_STARZ Too bad I can’t watch it even though I pay through the nose for my Starz channel on Comcast. #ripoff

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (39)Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts

    @jeff_gluck Xfinity race yesterday proves how terrible this package is.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (40)Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts

    @Xfinity has t h e worst customer service of all time lmao

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (41)Bob Parker (@bob118) reported fromAgawam, Massachusetts

    @DIRECTV I am pretty ticked off that when my 2 yr agreement expired U was told me to call to get a better pricing. So I called,Loyalty discount was a lousy $10. sh*t no wonder why your bleeding customers! Well my signal doesn’t go out now with Xfinity when it rains. My 2 cents!

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (42)The Editorial Board (@johnastoehr) reported

    @BooMan23 I think people can, and will, like them while also seeing they should be broken into tiny pieces. But it doesn't hurt that everyone hates Comcast.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (43)Erica Williams (@haircutfw) reported

    @AVReneeKC @Xfinity I finally went out and talked to the tech in my front yard because when I called it said there was service and a “rep wouldn’t resolve it quicker.” I just checked the app and it finally updated. Except I’ve had issues since 9:00a.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (44)#𝓚eep†ng𝓤p𝓦ith𝓡yelowc (@RyeL0wc) reported

    How the employee @Xfinity gonna tell me to go back to my car & wait to be called up..... like nahhh I’ll wait outside stupid don’t tell me to go to my car.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (45)Karlie Birthdayyy☺️🤍 (@CheckMe_Nike) reported

    Xfinity is down today fa sure !!!

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (46)Gaston Olvera (@GastonOlvera) reported

    @comcast We want to cancel our account because your technical staff couldn’t connect us after 2 visits. We’ve been loyal costumers since 2001 but not having internet with 3 kids and our work was not an option. AT&T did it in less than 24 hours.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (47)Ann Esher (@ann_esher) reported

    @comcastcares is there an outage in Beaufort SC? Support line keeps disconnecting.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (48)paint it black (@CollinsMikeyc) reported

    @SkyNews Sky News taking an interest in Myanmar should lead people to believe the military are in the right. Whatever position Sky News (Comcast) take on any issue, you won’t go far wrong by taking the opposite view.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (49)SageWise (@SageWise247) reported

    @Xfinity is the worst internet provider ever. If @CenturyLink had faster then 5 upload speed where I live I’d go with them in a heartbeat. Instead paying $100 for 400 down and 10up, keep getting dropped to 80down until I call and complain then it’s magically fixed.

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (50)Bern (@Berniedogg) reported

    @YouTubeTV you keep hiking my rates cause sports are so expensive - then you cancel my RSN?? Go F yourself. You're no better than Comcast

  • Comcast Xfinity Outage in Indian Orchard, Massachusetts (51)YungDegen (@Quakenati) reported

    @Xfinity y’all ******* up the bag right now , y’all gonna fix the internet or what ?

Comcast Xfinity Outage in Indian Orchard, Massachusetts (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are Comcast and Xfinity the same? ›

Is Comcast the same as Xfinity? Yes. Comcast owns Xfinity and launched the brand back in 2010. Comcast offers internet, TV, home security and phone services under the Xfinity brand.

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD, and XG2) only have one power light.

Why does my TV say no signal but the cable box is on? ›

Check the cable connection from your TV to your cable box. If there's no improvement, try replacing the cable with a new cable or a known working one. Try connecting your cable box to a different port on your TV, and then use your remote to select the matching input for that port.

How do I reset my Xfinity signal? ›

Manually restart your Xfinity Gateway, modem, or router
  1. Unplug the power cable.
  2. Wait one minute.
  3. Plug the power cable back in.

Does Xfinity have a 55+ plan for seniors? ›

Does Xfinity offer senior or military discounts? Xfinity does not currently offer any senior-specific discounts. But it does provide general assistance discounts that many older adults may be eligible for, such as Internet Essentials if you are on Medicaid, a VA pension, or have other qualifying circ*mstances.

How do you get straight to a person on the phone? ›

Say "I would like to speak to a person".

Or, repeat the words "operator," "agent," and “representative.” You can also try, "I would like to speak with a human being." Since these systems often miss the first 1/4 second of your statement, full sentences allow for a clearer understanding.

What number is 1 800 934 6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

How do I know if my Xfinity is off? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

How do I test my Comcast signal? ›

Where can I find the Xfinity Speed Test? To use the Xfinity Speed Test, go to speedtest.xfinity.com using your desktop or handheld device's browser and select Start Test. The Xfinity Speed Test is also available in the Xfinity app (Apple App Store or Google Play) for some Xfinity Internet customers.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

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