Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hyannis come from postal codes 02601.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 121,952 ratings
Thank you!
Problems in the last 24 hours in Hyannis, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hyannis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Hyannis, Barnstable County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Centerville, Barnstable, Brewster, Hyannis, Sandwich and Mashpee.
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| City | Problem Type | Report Time |
|---|---|---|
 Centerville | ||
| Barnstable | Internet | |
| Barnstable | Internet | |
| Brewster | Internet | |
| Barnstable | Internet | |
| Hyannis | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Hyannis, Massachusetts
Latest outage, problems and issue reports in Hyannis and nearby locations:
- Tricia Burgess (@BurgessTricia) reported fromDennis Port, Massachusetts
@comcast I have been trying to get help from customer service for hours on Twitter since your system will not allow me to make an account but now my msgs just disappear when I send them.
- chrístína 🌙⭐️ (@neon2glitter) reported fromNew Seabury, Massachusetts
@Xfinity is the worst internet. How can I work from home if I keep getting disconnected? 😣
- Mariah Catherine (@mariahcwong) reported fromMashpee, Massachusetts
Idk if it’s a Comcast issue...but they need to get their sh*t together with Netflix so it doesn’t do that torturous process of counting one percentage at a time....
- Cape Cod Maureen (@maureencapecod) reported fromMashpee, Massachusetts
@Cool_102 Good thing almost everyone on cape cod that has xfinity cable has& can afford inside& outside cameras that run .never ending record. They will be caught . Sadly addicts in the deaths could care less about that and just wants a fix
- Sherilyn (@sherilyndarling) reported fromSandwich, Massachusetts
@comcastcares wondering how I can get help with my service and talk to a human being. Ive had this account for 6 years & I was hoping I could get a little help
- Sally (@sallyarnlover) reported fromWest Yarmouth, Massachusetts
@comcastcares I duplicated a payment. How can I cancel one? Thanks
- Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts
@ewheeler1976 @comcast @Xfinity 100%agree! #SEC doesn't give a crap antitrust disenfranchisem*nt of consumers when it comes to internet and cable.
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
New life low light. Unable to get advanced support from @Xfinity Groundhog Day, get to a first line rep, waste 30 minutes, get disconnected. Repeat. Repeat
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcast @Xfinity you have killed me. 20+ calls and one visit and you don’t help. You send me to first line support each time which makes it worse. I have advanced issue and you won’t connect me. Worst. Support. Ever.
- Michael Sweeney (@Michael41971) reported fromCity of Barnstable Town, Massachusetts
@comcast **** them. What about a handycaped person. Who can help. I'm67 white and feel like I'm the minority. We should teach our children to be the best that they can be. White and lost. I need help to eat food. Please
- Corey Farrenkopf (@CoreyFarrenkopf) reported fromNorthwest Harwich, Massachusetts
Instead of writing today, I got to hang out with Comcast customer service for and hour and a half. Good times.
- Tracey (@CapeGirl2011) reported fromMashpee, Massachusetts
Dear Comcast: You are a terrible company! I hate you! But thanks to lack of anti-trust enforcement you are the only option for cable and internet services. You are the worst company in the world and you get away with it because there's NO competition. F You!
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@Xfinity @comcast worst service ever
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcast internet and phone service down on 2 separate modems. Pls help
- Breezy Carver (@breezycarver) reported fromYarmouth Port, Massachusetts
@Xfinity Worst CS I have ever had They make you deal with third world countries and refuse to fix problems The only take American Dollars
- Kathi (@KathiVN) reported fromWest Yarmouth, Massachusetts
Never mind it was xfinity not your station
- phil fratantonio (@Telecom_Savings) reported fromCity of Barnstable Town, Massachusetts
@SquawkCNBC I can’t believe CNBC is owned by Comcast and they don’t have redundancy built into the streaming service. This is embarrassing.
- woody benson (@wbenson) reported fromNew Seabury, Massachusetts
@comcastcares yes another service outage. Worst support ever
- Brendan Griffin (@HighflyerBG11) reported fromCity of Barnstable Town, Massachusetts
@Xfinity your customer service is horrible! During a time like this you should step up your game #concast
- AJ Muise 🪶🇨🇦🐺🇫🇷⚔️ (@n0b0dYsChiLd82) reported fromForestdale, Massachusetts
@Xfinity Forgetting to cancel my cable
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- 1THOU (@YoungSploosh) reported
@Xfinity can y’all fix y’all **** wtf is going on
- Tom McGinnity (@tommcwi) reported
Made two attempts, but Xfinity’s robocop telephone answering ai will not let you talk to a human. Sometimes a problem does not fit neatly into menu choices. Tried Xfinity chat, but gave up after no answer after 20 min.
- Clint Long (@vision_airy) reported
@Xfinity @robinw No mention of the widespread outage until now? Thanks for the info after thousands of media and social media posts. The least you can do is confirm there are outages, who is impacted, and what you are doing to resolve the problem.
- Josefina Rodriguez (@jrodriguez826) reported fromOakland, California
@mmarissseelaaaa @comcast @Xfinity I had WiFi issues last night. Seems to be okay right now though
- Johann Kanahootza (@JKanahootza) reported
@XfinitySupport When is Xfinity releasing a statement of the outage? It wasn't some customers. It was coast to coast. Thats not a single T1 cut, that was the network getting pulled down...
- Mars (@_____mars_) reported
There was an outage for Comcast over six states and they fixed it so quick. I wanted the day to myself
- ManCaveGaming (@Man_CaveGaming) reported
Xfinity had a Nationwide outage last night, then TMobile also had an outage for data.... kind of missed reading paper books! Internet willing we will stream tonight!
- SB💙 (@MissTisha_xo) reported
@D_LOVE_ed Yes terrible morning for Xfinity customers
- TheParanoidAssassinⓋ (@theparanoidass) reported
@BradfordLee87 @XfinitySupport @Xfinity Lol now they want to help… boy oh boy it is pathetic how much my need for internet has become..after AMC squeezes I’m going off the grid.
- ALIAH (@aliahnow) reported
Do we get a discount since Xfinity is down? 😭
