Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,000 ratings
Thank you!
Problems in the last 24 hours in Egg Harbor, New Jersey
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Egg Harbor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Egg Harbor, Atlantic County, New Jersey
The most recent Comcast Xfinity outage reports came from the following cities:Atlantic City, Egg Harbor City, Galloway, Absecon, Mays Landing and Ocean City.
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| City | Problem Type | Report Time |
|---|---|---|
 Atlantic City | Internet | |
| Atlantic City | Wi-fi | |
| Egg Harbor City | Internet | |
| Galloway | Internet | |
| Absecon | TV | |
| Atlantic City | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Egg Harbor, New Jersey
Latest outage, problems and issue reports in Egg Harbor and nearby locations:
- Decker Wolfe (@Reden3641) reported fromAbsecon, New Jersey
Xfinity outage in Atlantic County NJ
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
It’s Sunday but I have to do some work. Too bad I can’t enjoy convenience of working from my home office bc I STILL don’t have internet - thanks to @Xfinity. Thankfully, my apartment has WiFi in the common room so current packing my stuff up so I can actually go do my job.
- 👣🌊🌑🌊👣 (@BradleyWWood) reported fromCardiff, New Jersey
I watched American Traitor tonight bc @comcast doesn’t hire problem solvers and I still have no internet. Worst movie I’ve probably ever seen. Just so cringeworthy bad.
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
Ugh. @Xfinity and @comcast are the WORST. 4 weeks & 6 technician visits later, I still do not have internet. What the hell would I do if I worked from home? Literally the worst customer service and experience ever. If my apt had another provider, I would have switched WEEKS ago
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
1.5hrs on the phone with @Xfinity later and I’m no closer to having internet. Today, my customer service rep Roman:- raised his voice at me on the phone - told me there was no one else I could speak with - admitted that past reps never opened tickets like they said they did
- Tim Devine (@tmip) reported fromNorthfield, New Jersey
@comcastcares How can I give a good review to a specific employee? We received outstanding service today and want to make sure he is recognized.
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
The l guy helping me right now (which none of this is his fault - he’s trying to fix someone else’s mess) said an @Xfinity supervisor would call me back. NOPE I’ll happily wait on hold b/c last time I’d get a “call back” it was a week w/o any contact & I had to call them again
- 👣🌊🌑🌊👣 (@BradleyWWood) reported fromCardiff, New Jersey
**** @comcast they had two weeks to get our internet figured out and now we won’t have internet until 9/13. **** Comcast
- Ryan lee (@ACpoker0271) reported fromAtlantic City, New Jersey
@Xfinity you’re live tv streaming sucks. i can’t ever watch what i want to watch unless i’m home. if i’m home i would just watch on my tv anyway. the whole point of it is to watch when you’re not home on your tablet or phone. ridiculous !
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
I’ve been told by @Xfinity and @XfinitySupport that I’ll get an update on Monday. It’s Monday morning. What do we think the odds are that I actually get an update/help today?
- 👣🌊🌑🌊👣 (@BradleyWWood) reported fromCardiff, New Jersey
@elonmusk Can’t wait for @SpaceXStarlink to be available in my area so I can leave @comcast and their horrible customer service in the past where they belong.
- Route 40 (@Route_40) reported fromAtlantic City, New Jersey
@judgedtrain Chicago now too - Comcast outage, apparently.
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
YOU GUYS!!!!!!! After 25 days of chaos, I HAVE WIFI!!!!!! I could cry. While I HATE that it took 3 days of publicly ranting on social to get good customer service, I am VERY thankful to Chip, my @Xfinity case mgr, & Terrence, today’s technician who helped make this happen. 🙌🙌
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
My roommate though cannot. She is still working from home & has to use a desktop. Bc @Xfinity can’t get their stuff together to fix our service, she legit cant move into our apartment bc she can’t do her job w/o WiFi & she can’t permanently set up her desktop in our common room.
- NOVED🥷🏽 (@devonperry451) reported fromAtlantic City, New Jersey
Who tf got Comcast as a service provider?????rs?
- OK, Now What Do We Do? (@sirvitup) reported fromSmithville, New Jersey
@comcastcares So there’s two non Xfinity cable sub trucks at the end of my road today. They were miserable to my neighbors(Who are still connected) And my connection is now down. And I have to wait for someone to come out and repair it? Ridiculous.
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
Well, on that note I’m going to bed pissed off. Really looking forward to what hot mess Xfinity brings me tomorrow. Let’s see if I get a call from @Xfinity @XfinitySupport or a manager, which I asked to speak to about 2 tech. visits ago. Odds on getting help tmrw?
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
My roommate cannot. She is still working from home & has to use a desktop. Bc @Xfinity @XfinitySupport can’t get their stuff together to fix our WiFi, she legit cant move into our apartment bc she can’t do her job w/o WiFi & can’t permanently set up her desktop in our common room
- Rebekah Mena (@rebekah_mena) reported fromAtlantic City, New Jersey
Oh & the kicker: @Xfinity charged me for my bill on 7/21. I’ve NEVER had service. I opened my account on 7/2 - today is 7/25 & I’ve never had 1 day of working internet. Roman, customer service rep, refused to refund me & said it’s policy that no refund until issue is fixed 👌
- Jim Plousis 🇺🇸🏄🏻♂️✝️ (@JimPlousis) reported fromOcean City, New Jersey
@Xfinity is preventing people from removing @netflix from their bundled accounts. Is my only choice to cancel Xfinity? #CancelNetflix
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Rob Smith (@RobInTheBlack) reported
Word to the wise, If you're dealing with an idiot at @Xfinity ask for another agent. Last agent said, sending you a new remote, never happened. After an hour on the phone with a ding-a Ling, got hung up on. Called back, new agent said , Red flag no tv service for you until Monday
- Novacharter (@Novacharter) reported
Productive day around the house. Comcast tech will hopefully fix our internet tomorrow?
- Joe G (@JGeegan) reported
@AltitudeTV Comcast is not the villain here. You knew, for years, that you had an expired contract with Comcast and made zero attempt to negotiate a new one. You expected Comcast to continue to honor the expired contract. Sorry, but that’s extraordinary bad business.
- BonkersForSonic (R.I.P. G4) (@CadeCarrizales) reported
@comcast This will never happen if you don’t #SaveG4
- David Afkham (@davidafkham) reported
@Xfinity @comcast having severe packet loss issue. Can someone help me resolve this?
- D-money (@FaceplantSteven) reported
@RobInTheBlack @Xfinity They suck. Had to go a week without service once. Turned out a technician accidentally un hooked me from the pole
- #s dnt lie (@GoodMoneyRob) reported
Somebody tell Comcast I said ****’em an I’m on my way to give them they **** back
- Lifeenjoyer (@Lifeenjoyer79) reported
@comcast why is it so hard to get good customer service
- 🥀🔪𝖘𝖆𝖒𝖆𝖓𝖙𝖍𝖆🔪🥀 (@sol__noctis) reported
xfinity: “we just doubled ur internet speed for no extra charge! Enjoy high speed!”Me: still turning off wifi on my phone bc it’s such a ******* slow service
- Bob Pockrass (@bobpockrass) reported
Brandon Jones wins the pole for the Xfinity race at Martinsville ... Jones Creed SSmith Gibbs Gragson (TBD if Gragson goes to rear for brake line repairs prior to qualifying b/c it is an impound race). Austin Hill did not post a lap b/c radiator issue, according to USA.
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