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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,514 ratings
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Problems in the last 24 hours in Eatontown, New Jersey
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eatontown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Eatontown, Monmouth County, New Jersey
The most recent Comcast Xfinity outage reports came from the following cities:Eatontown, Shrewsbury, Middletown, Freehold and Hazlet.
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| City | Problem Type | Report Time |
|---|---|---|
 Eatontown | Internet | |
| Shrewsbury | Internet | |
| Eatontown | ||
| Middletown | TV | |
| Freehold | TV | |
| Hazlet | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eatontown, New Jersey
Latest outage, problems and issue reports in Eatontown and nearby locations:
- 𝔸𝕞𝕪 𝕊𝔱𝔞𝔯𝔨 (@DangerGirlAC) reported fromKeansburg, New Jersey
I wish something could actually be done about #comcast what they do to people is criminal. Paying for service that doesn’t work half the time. Hours spent on the phone, tech appts. Our time lost & unpaid while Comcast still gets their 150+ a month. #corporatecrime
- Anthony Garrido (@ElJefeGarrido) reported fromRed Bank, New Jersey
Pretty interesting how my @Xfinity internet has been going down every single day since a @verizonfios rep came to my door asking to switch. I would never accuse Verizon of sabotage but something isn’t adding up.
- Tracy Carroll, House of Pfizer (@Tradledee85) reported fromHighlands, New Jersey
@sneakerseminole And I didn't get to watch them eat ****. F&*king Comcast sucks ***. And apparently even NHL Center Ice is blacking out games. So. Annoying.
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@TheTimShea did you resolve your xfinity hbo max issue? I’m having the same problem.
- Morgan Gaynor (@morgan_gaynor) reported fromHighlands, New Jersey
The @Xfinity outage that was supposed to end 12 hours ago is still going strong. At least @Verizon 5G is working this time so i can work off my mobile hotspot… We need @verizonfios in #highlandsnj
- Su Ring (@Motley_Su) reported fromShark River Hills, New Jersey
Hey, #NewJersey friends- is your @optimum cable service out?I'm trying to get a straight answer (on w/customer service rn who says there's an outage but not sure our problem is connected. Neither Optimum nor @OptimumHIT has tweeted in at least 2 days.I almost miss @Xfinity
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@kantor11 @HBOMaxHelp Have you figured out your xfinity/ hbomax issues yet? Seems to be a lot of the same problems for a lot of people. I still can’t log in either.
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
I cannot believe how awful @comcast is treating my grandmother for just wanting to exchange her 10 year old cable box. So thankful I have @verizonfios who would never treat us like that.
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@JohnnyLongstoc6 @rebbon2 Comcast internet is down on the jersey shore smh @XfinitySupport you fixing this?
- 😷Wearing My Mask Steph😷 (@IRGRL) reported fromMiddletown, New Jersey
@Scooby_Westen @Xfinity I have fios. I'm pretty happy with them tbh. I have no shared internet, like xfinity. so if my **** is low it's me lol
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@Xfinity please provide a solution for your customers who can not log into HBO max through their xfinity accounts. I can no log in online, from a mobile device or through Apple TV. It says my subscription has expired, even tho I’m still sibscribed and it’s on my bill.
- 𝔸𝕞𝕪 𝕊𝔱𝔞𝔯𝔨 (@DangerGirlAC) reported fromKeansburg, New Jersey
@comcastcares Are you 🤬 kidding with that response? Read the room. @comcast can’t/won’t even provide decent consistent service. Customer or otherwise.
- Andrew Scolnic (@TheSCOLossus) reported fromHolmdel, New Jersey
@Xfinity @XfinitySupport i just tried to upgrade my account and the live chat told me to call and the call number told me to go to live chat 🥺😢 your support is so unhelpful
- Mike Raf (@UncleRafy) reported fromLong Branch, New Jersey
A few people i know had beef w @DKSportsbook takin they money out the accounts/over drafting, then basically zero customer service, anyone have this happen? Im finna beef w em like i did comcast when they took the YES network n i dont even bet sports
- Kimberly Wessels (@kimperfection) reported fromNeptune City, New Jersey
@kantor11 @HBOMaxHelp Apparently we’re not the only ones. There’s a comment down thread where someone said they finally resolved on phone for hours with xfinity, they had to reset some database on the backend or something and it finally worked.
- NJ DEVILS BANTER (@njdevilsblog) reported fromWest Long Branch, New Jersey
Well thank you @MSGNetworks and @Xfinity for being nothing more than a bunch of ********.. as of 12AM I’m no longer a @Xfinity customer
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
I cannot believe how awful @comcast is treating my grandmother for just wanting to exchange her 10 year old. So thankful I have @verizonfios who would never treat like that.
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@Xfinity CBS not working
- Tom Applegate (@Tsauce88) reported fromShrewsbury, New Jersey
@Xfinity @MayhanMichele Is there an outage in Shrewsbury, NJ? Tv and internet down
- Rachel Rose 🇵🇱 (@rachelrc) reported fromMiddletown, New Jersey
@Xfinity Zoheb the customer rep that we worked with yesterday really illustrated the difference between a company that teaches their reps how to talk to customers and how they don’t. You don’t.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- tw@Ritter — General Disinterest (@ocularfodder) reported
Is anyone else dealing with multiple issues per day with @Meta's #Facebook loading on their computer, not their phone? I keep instinctually blaming @Xfinity but no other programs/websites seem to be affected.We didn't seem to have these regular issues prior to the Super Bowl...
- Nili ⎊ (@sharknoises) reported
my wifi is down. i reset the routers & modem & comcast isn't down so i have no idea what's wrong & how to fix it. i am absolutely not computer savvy at all bc i have a brother who is VERY computer savvy & did everything for me, so i never had to learn. me @ me ya played yourself.
- kosh (@koshfnbr) reported
@Xfinity your company is genuinely ******* terrible
- 🖤 Emily Lynn 🖤 (@anozireth) reported
@AdrienneCohea I keep hearing about and seeing ads for all these mythical non-Comcast internet providers, but I have never actually had one available where I live. I'm moving again in April, and guess what? Still Comcast!
- Sleeping at the Wheel (@dreamatthewheel) reported
@Xfinity It's **** and I don't care
- aden31 (@lizzyborden42) reported
So my @Xfinity modem cord caught fire, I can’t get any help or proper customer service, and I won’t have a way to work. I’ll probably need a new line run and these folks are not taking it serious. Y’all suck. really and truly.
- Col. Bat Guano🇺🇸 (@guano_col) reported
@Xfinity Hey - closed out my service. Had to go off your Seasonal plan for ONE week as we needed internet... how does that run me $114? Absolutely SHAMEFUL abuse. Please explain!
- Brett Frese (@brettfrese) reported
@Xfinity @XfinitySupport I think my favorite part of being a PLATINUM rewards member for having service for 14 years is waiting 45 minutes to speak to a human and having them put me on hold for 10 minutes and then disconnecting me without calling back. #NotValuedCustomer
- bruce martin (@abmartin3045) reported
@SRuhle My Comcast price has gone up $100 in 1 year. I have cut to basic service. I called on weekend to ask ? about service and after 20 min. getting thru Auto Att menu went to recording telling me I had a wait time of 2 hrs 37 min.
- aden31 (@lizzyborden42) reported
And then this @xfinity stupid ***** hung up on me after an hour! Y’all equipment almost burned my house down! Treat your customers better! Sick of this ******* company!
