No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Hornsey come from postal codes N8.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Hyperoptic:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Hyperoptic?
3.08 out of 5 1,339 ratings
Thank you!
Problems in the last 24 hours in Hornsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
Internet (76%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (1%)
-
TV (%)
Advertisem*nt
Live Outage Map Near Hornsey, Greater London, England
The most recent Hyperoptic outage reports came from the following cities:Ealing, London, Bushey, Hornsey, Southwark, Tower Hamlets, Islington, Leyton, Enfield Town, Newham, Hackney, Wembley, Bermondsey, City of Westminster and Fulham.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Ealing | Wi-fi | |
| London | Internet | |
| Bushey | Internet | |
| London | Internet | |
| London | Internet | |
| Hornsey | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Hyperoptic Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
- Kalpitha Reddy (@kalpitha_reddy) reported fromPoplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
- aeris daddy (@thekuntz69) reported fromBarnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
- Fursecroft (@Fursecroft) reported fromPaddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
- LUCA (@Gianluca_Leo) reported fromBarnet, England
FYI, never use @Hyperoptic
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
- Simon Monger, SCMP (He/Him) (@SimonMonger) reported fromPoplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
- Dr Agnes Arnold-Forster (@agnesjuliet) reported fromCamberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
- LUCA (@Gianluca_Leo) reported fromBarnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
- Pharaoh London Cosmetics UK (@pharaohlondonuk) reported fromStratford, England
@Hyperoptic Customer for several years, received outstanding service.
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
- Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported fromHarrow Weald, England
Hyperopic is down. Circa 11pm.Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
- JJ (@LL_8181) reported
@HyperopticCS @Hyperoptic your customer care service is a shame. It’s been over a week I’ve signed up for your services and till date, I’ve been unable to use your wifi. This is terrible tbh
- HyperopticCS (@HyperopticCS) reported
@JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.
- Zoltan Kiss (@zoltankjr) reported
@Hyperoptic Service installation date 6 September 2022, still no service. Any plans to fix this?
- James Raja (@madingod) reported
@HyperopticCS @Hyperoptic The main problem is you're not admitting the widespread issue and delay in fixing the issue. When you have atleast 100+ customers impacted try to provide proper update and ETA.
- Ugo Souza (@UgoSouza4) reported
@Hyperoptic @ChooseUK Reliability is not a work you guys should be using. We are close to 48 hours without service here in NW9
- Teemu (@t2emv) reported
@HyperopticCS Baltimore Wharf E14 9FG Hyperoptic internet not working - please fix ASAP!
- James Raja (@madingod) reported
@HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.
- Reaghan Reilly (@reaghanreilly) reported
@Hyperoptic very keen to complete my order but your website won’t let me! Spent hours in a phone Q and no reply! Help, please!
- JitanEDM (@JitanEDM) reported
@Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.
- JitanEDM (@JitanEDM) reported
@malroun1 @Hyperoptic @HyperopticCS Tell me about it, submitted a support ticket through the web, live chat isn’t available and no contact via dm or reply on Twitter. Guess they only reply when you complain about the lack of response.
