Comcast Xfinity Outage in Tacoma, Washington (2024)

Comcast Xfinity Outage in Tacoma, Washington (1)

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Tacoma come from postal codes 98402, 98405, 98404, 98408, 98493, 98409, 98444 and 98418.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 123,292 ratings

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Problems in the last 24 hours in Tacoma, Washington

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Tacoma and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Tacoma, Washington (9)

June 04: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Tacoma, Washington (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Tacoma, Washington (11)

    TV (13%)

  3. Comcast Xfinity Outage in Tacoma, Washington (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Tacoma, Washington (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Tacoma, Washington (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Tacoma, Washington (15)

    Phone (3%)

Live Outage Map Near Tacoma, Pierce County, Washington

The most recent Comcast Xfinity outage reports came from the following cities:Tacoma, Gig Harbor, Federal Way, Lakewood, Auburn, Kent, Des Moines, Spanaway, Fife and Steilacoom.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Tacoma, Washington (16)TacomaInternet
Comcast Xfinity Outage in Tacoma, Washington (17)TacomaInternet
Comcast Xfinity Outage in Tacoma, Washington (18)Gig HarborInternet
Comcast Xfinity Outage in Tacoma, Washington (19)Federal WayInternet
Comcast Xfinity Outage in Tacoma, Washington (20)TacomaInternet
Comcast Xfinity Outage in Tacoma, Washington (21)TacomaInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Tacoma, Washington

Latest outage, problems and issue reports in Tacoma and nearby locations:

  • Comcast Xfinity Outage in Tacoma, Washington (22)Andy (@aduckworth) reported fromNorth Puyallup, Washington

    Just had the worst customer service experience ever with @comcastcares. Spent almost two hours on the phone and was hung up on four different times as I was trying to work through a billing issue. Not getting the feeling that they care.

  • Comcast Xfinity Outage in Tacoma, Washington (23)Tev (@TevinsAGenius) reported fromTacoma, Washington

    @Gresham2x Ion got Comcast. I think this is more about how they never put out episodes early if it’s a finale cause they been doing this for a while

  • Comcast Xfinity Outage in Tacoma, Washington (24)Diane (@thiefers) reported fromSpanaway, Washington

    @Xfinity I've been a Premier Quad Play customer for years, but if you drop @STARZ, I will drop to internet only until my contract is up, then go elsewhere entirely. #KeepSTARZ#xfinityfail @Outlander_STARZ

  • Comcast Xfinity Outage in Tacoma, Washington (25)Aaron hulet (@HuletAaron) reported fromPuyallup, Washington

    @xfinity and their limited data service has me feeling like #datazilla chasing my kids off the Internet all the time..... hurry @TMobile let’s disrupt this other arrogant industry! #unlimitedinternetforall #inhome5g #comcastsucks

  • Comcast Xfinity Outage in Tacoma, Washington (26)Xslayer @ Home ftm (@XSlayer91) reported fromKent, Washington

    @ohsnapkline @Jii_El @Palushina @maximilian_ It could be that what your paying for isnt good enough. Im also west coast and dont have issues but i also pay 120 bucks a month for my internet. And yes its comcast. And im wired.

  • Comcast Xfinity Outage in Tacoma, Washington (27)Kristen S (@kips206) reported fromTacoma, Washington

    My replacement modem can’t come fast enough. While it’s nice that, as a Comcast customer, I can use the leased modems of neighbors, it’s so much slower…… <stares at library book download progress, hoping it speeds up>

  • Comcast Xfinity Outage in Tacoma, Washington (28)Tueyy (@love4y0ualways) reported fromTacoma, Washington

    So sick and tired of @comcast agents telling theyll look into whats wrong with my account and never doing it, or talking to people who like to talk over you or think they know and keep talking. Had issues once in 2018 now more frequent.

  • Comcast Xfinity Outage in Tacoma, Washington (29)Zach the majestic goofball (@TheXoomfarr) reported fromTacoma, Washington

    @SNHU Thanks, it also appears to be a problem with @Comcast as I switched to my @TMobile Hotspot and was able to turn in my final.

  • Comcast Xfinity Outage in Tacoma, Washington (30)TONEBONE (@tonebonebeats) reported fromFife, Washington

    They're literally telling me I'm wrong after I just followed all of their "troubleshooting" aka run you around steps. Lmao. **** you Comcast.

  • Comcast Xfinity Outage in Tacoma, Washington (31)Rodney Lindbeck (@ATCsandiego) reported fromAuburn, Washington

    @Xfinity I’m very disappointed in your customer service. I tried to get help and only way I can get help is through a robot. At what point will you have a human being help with customer concerns. This is a joke.

  • Comcast Xfinity Outage in Tacoma, Washington (32)Diane (@thiefers) reported fromSpanaway, Washington

    @comcastcares Longtime Premier Quad Play customer here, who will be downgrading services until my contract is up, and then dropping Xfinity entirely if you drop @STARZ from the channel lineup. #KeepSTARZ #xfinityfail

  • Comcast Xfinity Outage in Tacoma, Washington (33)Troy Trevaun 🇯🇲🇺🇸 (@TroyTrevaun) reported fromTillicum, Washington

    Again Comcast with they ***** ass internet and cable #worst

  • Comcast Xfinity Outage in Tacoma, Washington (34)republican=racist ☀️⚾️🍦⛱😎 (@cablebox666) reported fromSouth Hill Palisade Mobile Home Park, Washington

    never a day goes by that i dont have technical problems with @xfinity, they are total trash. i miss directv

  • Comcast Xfinity Outage in Tacoma, Washington (35)Trevor Green (@trevogre) reported fromPuyallup, Washington

    @WildBillWellman @matthewstoller I’m more concerned about separating cables from content than who funds and creates content. Comcast should definitely be broken up. Internet service providers should provide only connectivity.

  • Comcast Xfinity Outage in Tacoma, Washington (36)donna graham (@cali_girl1029) reported fromTacoma, Washington

    @Xfinity ~ have to say i am receiving pretty lousy service ~ internet & cable outage for the last 4 hours

  • Comcast Xfinity Outage in Tacoma, Washington (37)Phil Saltness (@pjsaltness) reported fromTacoma, Washington

    @ComcastCares#mobile_Care still fighting awful WiFi after “”upgrading”” to new router/modem. Almost 3 days of crappy service and 2 Tech Service appts. Wish I would’ve kept my old equipment. Going to look into new service. #frustrated #tired

  • Comcast Xfinity Outage in Tacoma, Washington (38)IV Gorilla (@g0rillaGLUE4) reported fromArtondale, Washington

    @likemikeyv @Xfinity Bruh I feel ya damn router restarted on me in middle of a good stream too

  • Comcast Xfinity Outage in Tacoma, Washington (39)Shane Card (@ShaneCard) reported fromPuyallup, Washington

    @Xfinity Mail server is not working, trying chat now, website email not working either

  • Comcast Xfinity Outage in Tacoma, Washington (40)TONEBONE (@tonebonebeats) reported fromFife, Washington

    Comcast's website and support is so ******* garbage lol.

  • Comcast Xfinity Outage in Tacoma, Washington (41)Dilly Ray Cyrus (@BasedDilly) reported fromPuyallup, Washington

    Hey @Xfinity there’s a guy setting up some stuff at my home and he took a sh*t in my bathroom. I normally wouldn’t be too offended but the guy didn’t even have the decency to turn the fan on. What the hell

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Tacoma, Washington (42)NaturalVentilation (@NaturalVentila1) reported

    @X1000D Do you have basic reading comprehension problem? Comcast is data capping using their own opaque meters.

  • Comcast Xfinity Outage in Tacoma, Washington (43)AV44 (@Bigdaddy_Perry) reported

    Anytime these Haitians in my house piss me off, I go on my Xfinity app and suspended the WiFi access on their devices and tell them there is an outage in the area.

  • Comcast Xfinity Outage in Tacoma, Washington (44)jon (@jnyasn) reported

    @comcastcares Hey Comcast need some help here.

  • Comcast Xfinity Outage in Tacoma, Washington (45)Dustin Williamson (@PantsOfParty) reported

    @Xfinity @comcast @comcastcares so during a pandemic you are going to introduce data caps. Everyone else has gotten rid of them and you add new ones. Awful company. If you weren’t a monopoly you would be out of business.

  • Comcast Xfinity Outage in Tacoma, Washington (46)𝓴𝓪𝓭𝓮𝓷 (@____kaden) reported

    @Xfinity yall wifi ******* SUCKS bro

  • Comcast Xfinity Outage in Tacoma, Washington (47)SGR (@sgeorgetter) reported

    @Big_Jimbo75 While that’s true most places, that’s not really the problem here. In Chicago I can get AT&T, Spectrum, RCN, or Xfinity. It’s more that my apartment building decided for me that it can only be AT&T, and they went with a provider that no longer offers true cable for new customers.

  • Comcast Xfinity Outage in Tacoma, Washington (48)super popular and definitely mean (@lil_oonz) reported

    @Xfinity NEED HELP INTERNET IS OUT

  • Comcast Xfinity Outage in Tacoma, Washington (49)Angelo Mariucci (@angelom1972) reported

    @SAINtJHN @Xfinity @SoundCloud Comcast service service sucks!! Has not worked right since 11/11!!!

  • Comcast Xfinity Outage in Tacoma, Washington (50)Angelo Mariucci (@angelom1972) reported

    @Xfinity @HERMusicx @pandoramusic Comcast service service sucks!! Has not worked right since 11/11!!!

  • Comcast Xfinity Outage in Tacoma, Washington (51)Dustin Williamson (@PantsOfParty) reported

    @comcastcares my speeds are my modem at only 421 mbps down doing repeated tests. I pay for gigabit. I need this fixed ASAP and get the speeds I pay for.

Comcast Xfinity Outage in Tacoma, Washington (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

Why does Xfinity have so many outages? ›

Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home. If the outages are related to upgrades, check your My Xfinity app for more info.

Why is my Xfinity service not working? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

How do I speak to a live person at Xfinity? ›

For inquiries related to residential services, please contact us at:
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are Comcast and Xfinity the same? ›

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

How do I get my Xfinity internet to work again? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

How do I get my Xfinity service back on? ›

Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored.

Why did my Comcast internet go out? ›

There can be various reasons behind the random disconnection of Comcast's internet. These include issues from ISP, loose cable connections, an overloaded router, corrupted/old firmware, signal interference, or some hardware issues.

How do you get straight to a person on the phone? ›

Dial "0". Most of the time, pressing "0" will take you to an operator. If it doesn't, press it multiple times. For many systems, pressing it twenty times will do the trick.

Does Xfinity have a 55+ plan for seniors? ›

Xfinity doesn't offer any discounted plans for seniors; however, we'd recommend looking into Xfinity Choice TV, which offers over 10 channels at an affordable monthly price of $30.

What number is 1 800 934 6489 Xfinity? ›

If you are a Comcast customer who would like to report an issue or you have a question about our new or existing services, please call Comcast at 1-800-Xfinity (800-934-6489).

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I check my Xfinity network settings? ›

Xfinity app
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

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