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The latest reports from users having issues in Chicago come from postal codes 60607, 60608, 60602, 60622, 60632, 60610, 60666 and 60612.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,512 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, La Grange, Oak Lawn, Park Ridge, Forest Park, Hickory Hills, Niles, Burbank, Lincolnwood, Franklin Park, Berwyn and Bridgeview.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- Jerrison Ford (@grampuhjerry) reported fromChicago, Illinois
Xfinity sending me an email saying they'll help me with my move. I literally just plugged the cable into the router
- Bill (@bill_kuduk) reported fromChicago, Illinois
@Zhhicks @champwebdotnet It not fans hate it, but execs at Indy car value being a support race to the xfinity series over their own fans
- Scott Deady (@scott_deady) reported fromChicago, Illinois
@Xfinity you’re a joke. Couldn’t pay more for service and can’t get a person on the phone for over an hour after my on site visit today did nothing. Can’t even get to someone to cancel.
- HOWiE ➐ (@HowardDoing) reported fromChicago, Illinois
I’m not one to do this but @Xfinity cable sucks ***
- facestabberxoxo (@blaseoncake) reported fromChicago, Illinois
Anyone else experiencing sound issues with their @Xfinity stream app? Has been going on for a few days now.
- Tim Looney (@TimLooney10) reported fromChicago, Illinois
My internet has been down for two days now. @XfinitySupport @Xfinity @comcast The timing could not have been worse. I have live class all week and I have to leave my house and find somewhere to go for internet access.
- Scott Deady (@scott_deady) reported fromChicago, Illinois
@Xfinity @SNFonNBC What’s happening in the game? Can’t get it and can’t get anyone to answer the phone. Please tweet updates as my cell service is through @Verizon (thankfully).
- Aleah hopes ur doing okay (@ChiFortunate1) reported fromChicago, Illinois
Day 3 of dealing w/@TMobile with no end in sight. Opened a 🥫of🪱’s w/a simple ? as to y their 5G network does not play nice w/my WiFi treadmill. They can’t even find my acct. I never had these problems with @Xfinity it was slow but it WORKED😣
- Bradley Laborman (@BradmanTV) reported fromChicago, Illinois
Don’t let them fool you @RCNconnects is just as bad as @Xfinity
- CATCH IT! 🤭 (@ceo__cee) reported fromChicago, Illinois
Xfinity really about to piss me off bro. How I say I want my service cancelled in MARCH and y’all gon STILL continue the service and say if I don’t pay y’all gon put ts on my credit report. ARE YOU COOL? Then done had me on hold for almost 30 mins?Are you serious?
- Scott Deady (@scott_deady) reported fromChicago, Illinois
@Xfinity I used to think AT&T was bad.
- Art (@ArtDrinksBrews) reported fromChicago, Illinois
Going back to @Xfinity crappy customer service but solid internet. @RCNconnects you people are liars. “1 gig speeds” my cats run faster than your internet.
- RickDenis35 (@nickssox12) reported fromChicago, Illinois
@Zipcar your customer service is the worst in the game. Way worse than Comcast. I pay a subscription to use a car and when I try the car doesn’t even work. Service is zero help and I miss my appointment. Please never use this service #cancel
- Legends Never Die (@RobertSallee) reported fromOak Lawn, Illinois
@__Trap___ Oh ok,I see. I just bundled everything with xFinity because I thought that’s how you had to use the internet at home. I wasn’t trying to use my phone for the internet connection/wi-fi and then using a non-cable connection to watch tv lag.That’s Amazon Prime problem now w/Football
- Bill (@bill_kuduk) reported fromChicago, Illinois
@austinboardman_ @BlackFlagMatter Idk has no benefit for indycar, to be an xfinity support race. And if you look at the tv rating nascar fans skipped the Indy car race and tuned in right after for xfinity. Nascar fans are just not that interested in ic
- Scott Deady (@scott_deady) reported fromChicago, Illinois
@Xfinity Watch now on what? My service I pay for won’t work and I can’t get to a person
- CATCH IT! 🤭 (@ceo__cee) reported fromChicago, Illinois
Xfinity really about to piss me off bro. How I say I want my service cancelled in MARCH and y’all gon STILL continue the service and say I I don’t pay y’all gon out ts on my credit report. ARE YOU COOL? Then done had me on hold for 30 mins? Are you serious?
- Bill (@bill_kuduk) reported fromChicago, Illinois
@Ben_Benneyworth @IndyCar Even worse the only reason they do it is to be a support race for xfinity…
- Beckola (@chgfanclub) reported fromChicago, Illinois
.@Xfinity I pay you $360 a month and my GD cable has gone out in the middle of the day for 3 days. Fix it!
- CATCH IT! 🤭 (@ceo__cee) reported fromChicago, Illinois
@Xfinity somebody need to get this in order, I’m literally still “waiting on a service representative” after 30 mins, when the one I was just talking to claimed she was putting me on a “brief hold”.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Michael Bergstrom (@MBergstrom08) reported
@umichbball @BigTenNetwork you ******* suck. Can’t stream the game on either service I pay for (Xfinity or Big+) due to licensing issues.
- HawaiiIUFan05 (@HawaiiIUFan05) reported
Hey @comcast Volunteer Florida, who has been advertising on your air recently, is headed by the ignorant ******* governor of Florida. STOP supporting this sham organization.
- *Elden Lord Dust* (@ProScrubDust) reported
@SteelyStreams Working the phones at comcast, that **** ****** my mental up real bad
- Blue💵 (@__blue2x) reported
Comcast used to be the **** yo
- pogokero (@pogokero) reported
What got me really going was when I called Comcast for help and the machine that answered kept asking to reset my modem. I had to tell it no 4 times before it ignored me and reset it anyway. I just needed to update the MAC address, and the machine ignored me to reset the modem.
- dcv (@dcv1337) reported
Wanna grind but ranked system is annoying rn and I swear I lag every gun fight I take fml. **** comcast
- Scott (@Scottfontaine38) reported
@Xfinity worst customer service. Spend hour on phone with someone from another country to cancel some service. She gave me new price and sent me text to confirm new price. Today went to return equipment and they have nothing in there system and the price is now $15 more.
- ReliOn (@personwhoisran) reported
@SpeedtestAddict @_bersays @TMobile the thing is that home internet still has the same issue with upload speeds and latency also becomes an issue, & I can’t get a dedicated IP - for me anyways. still on xfinity it is
- Jon Wilson (@WhoIsJonWilson) reported
@_dannykerr @Xfinity bro, being a comcast customer out in the wild is a damn free-for-all
- Pat Evans (@PatEvan44272538) reported
We had major storm damage last night. Comcast/Xfinity service went out at about 6:45pm. There is still no service in the area. You can't get anyone on the phone. However, miss a payment and they will turn your service off very quickly. Security, internet and cable gone. Not good
