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The latest reports from users having issues in Sterling Heights come from postal codes 48312, 48310 and 48313.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Problems in the last 24 hours in Sterling Heights, Michigan
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sterling Heights and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Sterling Heights, Macomb County, Michigan
The most recent Comcast Xfinity outage reports came from the following cities:Troy, Washington, Southfield, Royal Oak, Sterling Heights, Warren, Clinton Township, Macomb, Oak Park, Grosse Pointe Woods, Rochester Hills, Bloomfield Hills, Eastpointe, Rochester and Utica.
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| City | Problem Type | Report Time |
|---|---|---|
 Troy | Internet | |
| Washington | Wi-fi | |
| Southfield | Internet | |
| Royal Oak | Internet | |
| Sterling Heights | TV | |
| Southfield |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sterling Heights, Michigan
Latest outage, problems and issue reports in Sterling Heights and nearby locations:
- Chrondiferous (@Picklef*cker18) reported fromNew Haven, Michigan
@comcast I’m so dissatisfied with your cable service the past 2 months have had billing issues the fault being on your side I’ve had to call & talk to someone 4 or 5 times today I called because you took away one of my channels to find out it still says we have an over due amount
- Andrew Parker (@DR3WPS) reported fromTroy, Michigan
@Xfinity I'm having issues with my current account and my services. Have been trying to call and have not been able to reach a representative. Same with chat. Please help
- Carebear (@carebearmommy75) reported fromCity of Saint Clair Shores, Michigan
@WOW_WAY you raise my bill 10 bucks this month. Now your out. So you charge me more and give crappy service. Now your acting like @comcast.🤬🤬🤬🤬
- me (@__MaryEllen) reported fromBirmingham, Michigan
Privileged moment I’m quite aware of — having swift online & in-person response by @Xfinity to fix internet without coming inside — my worries about disruption is a joke compared to what hospitals & all front line workers are experiencing #BeSafe #FrontLineHeroes 👏🏼👏🏼👏🏼
- Dan Goddu (@DanGoddu) reported fromWarren, Michigan
A pervert. And so are you @Xfinity for promoting this disgusting crap.
- natalie. (@nattyannegirl) reported fromBerkley, Michigan
I’m a millennial so obviously I’m using my parents’ Comcast login to watch @SchittsCreek right now.
- Jeff Bradt (@JsB42) reported fromChesterfield, Michigan
@Xfinity I have been with you for less then 10 days & have had my account changed & my promotion taken off my account but when I call in to talk to Customer Care all they can tell me is that there is nothing they can do about it, How is this fair and why will you not call me back
- Maddie (@MaddieDavidek) reported fromRoyal Oak, Michigan
@Xfinity is the ******* worst
- @Nightcam (@nightcam) reported fromOakland Estates Mobile Home Park, Michigan
@APStamm can't cancel Comcast
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
So, @comcast @Xfinity just rised my monthly payment and I really cannot find a good service plan on their offers, I need to look at the @ATT plans.
- Mauro Gerardo Fierro (@MauronioF) reported fromShelby, Michigan
@Xfinity I sent a dm to @comcastcares, got no response, thanks for trying to help tho!
- Patrick, Not Pat (@PresidentPat) reported fromOak Park, Michigan
@ATT agent hung up in my face after I said I wanted to compare their quote to @Xfinity. Unacceptable. Looks like I’m going back to what’s familiar. Xfinity would never
- me (@__MaryEllen) reported fromBirmingham, Michigan
Internet @Xfinity interruption and fearful because it can’t be fixed without tech coming out — want/need service running but don’t want the risk of someone coming into house after weeks of self quarantine @comcastcares @comcast
- ☆ Krista @ Starship! on ACNH ☆ (@stellarstrike) reported fromWarren, Michigan
@mintegraI @comcastcares Yo same with our car insurance... went up by $400 when literally nothing changed... I’m about to cancel it tbh
- T3CHNRD (@Pumbaa1983) reported fromRoyal Oak, Michigan
Just want to go on record to say the companies w/ the worst customer service @comcast @NETGEAR @Adobe the company’s w/ the best CS @TMobile @apple @theprovinggroun
- Paul Dionne (@Scribble4me) reported fromSterling Heights, Michigan
I gotta say I had an unbelievably good experience with @Xfinity today. Called in a problem and someone came out and fixed it within hours. 👍
- Chad R. (@howieman43) reported fromWarren, Michigan
I just bought a new router because of issues with @Xfinity router
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@comcastcares You don’t care Liars. I have had constant service interruptions and cannot get on Telemedicine for my sick son. You bastards aren’t taking phone calls or chats . The hell with your recordings and automated garbage. My son could die.
- Thomas Miller (@Miltime47) reported fromWashington Mobile Home Park, Michigan
@Xfinity Your customer service during this crisis is deplorable. I am experiencing constant service interruptions and can’t get an agent on the phone or on chat. You cement your reputation as company that cares little for its customers or employees. Awful.
- Timmy Turner (@downtwntimbrown) reported fromRoseville, Michigan
@dlydickjr If you want to harass a terrible ran and horrendous customer support system company then properly tag the absolute dirt bag of a place they are to fully understand how disgustingly ugly the company is and how badly they’re run @Xfinity @XfinityRacing @xfinitylatino
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Michael Bergstrom (@MBergstrom08) reported
@umichbball @BigTenNetwork you ******* suck. Can’t stream the game on either service I pay for (Xfinity or Big+) due to licensing issues.
- HawaiiIUFan05 (@HawaiiIUFan05) reported
Hey @comcast Volunteer Florida, who has been advertising on your air recently, is headed by the ignorant ******* governor of Florida. STOP supporting this sham organization.
- *Elden Lord Dust* (@ProScrubDust) reported
@SteelyStreams Working the phones at comcast, that **** ****** my mental up real bad
- Blue💵 (@__blue2x) reported
Comcast used to be the **** yo
- pogokero (@pogokero) reported
What got me really going was when I called Comcast for help and the machine that answered kept asking to reset my modem. I had to tell it no 4 times before it ignored me and reset it anyway. I just needed to update the MAC address, and the machine ignored me to reset the modem.
- dcv (@dcv1337) reported
Wanna grind but ranked system is annoying rn and I swear I lag every gun fight I take fml. **** comcast
- Scott (@Scottfontaine38) reported
@Xfinity worst customer service. Spend hour on phone with someone from another country to cancel some service. She gave me new price and sent me text to confirm new price. Today went to return equipment and they have nothing in there system and the price is now $15 more.
- ReliOn (@personwhoisran) reported
@SpeedtestAddict @_bersays @TMobile the thing is that home internet still has the same issue with upload speeds and latency also becomes an issue, & I can’t get a dedicated IP - for me anyways. still on xfinity it is
- Jon Wilson (@WhoIsJonWilson) reported
@_dannykerr @Xfinity bro, being a comcast customer out in the wild is a damn free-for-all
- Pat Evans (@PatEvan44272538) reported
We had major storm damage last night. Comcast/Xfinity service went out at about 6:45pm. There is still no service in the area. You can't get anyone on the phone. However, miss a payment and they will turn your service off very quickly. Security, internet and cable gone. Not good
