Comcast Xfinity Outage in South Hadley, Massachusetts (2024)

Comcast Xfinity Outage in South Hadley, Massachusetts (1)

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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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Problems in the last 24 hours in South Hadley, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in South Hadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in South Hadley, Massachusetts (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in South Hadley, Massachusetts (10)

    Internet (59%)

  2. Comcast Xfinity Outage in South Hadley, Massachusetts (11)

    TV (13%)

  3. Comcast Xfinity Outage in South Hadley, Massachusetts (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in South Hadley, Massachusetts (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in South Hadley, Massachusetts (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in South Hadley, Massachusetts (15)

    Phone (3%)

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Live Outage Map Near South Hadley, Hampshire County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:West Springfield, Chicopee, Indian Orchard, Springfield, Westfield, Holyoke and Wilbraham.

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CityProblem TypeReport Time
Comcast Xfinity Outage in South Hadley, Massachusetts (16)West SpringfieldTV
Comcast Xfinity Outage in South Hadley, Massachusetts (17)West SpringfieldInternet
Comcast Xfinity Outage in South Hadley, Massachusetts (18)ChicopeeWi-fi
Comcast Xfinity Outage in South Hadley, Massachusetts (19)West SpringfieldInternet
Comcast Xfinity Outage in South Hadley, Massachusetts (20)West SpringfieldWi-fi
Comcast Xfinity Outage in South Hadley, Massachusetts (21)Indian OrchardE-mail

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near South Hadley, Massachusetts

Latest outage, problems and issue reports in South Hadley and nearby locations:

  • Comcast Xfinity Outage in South Hadley, Massachusetts (22)Ronni Gordon (@ronni_gordon) reported fromHolyoke, Massachusetts

    @Xfinity You’re impossible I’ve been trying to get through to agent to report calls I’ve been getting about open service order & you have no option. Very frustrating to have communications company that won’t communicate.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (23)Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts

    Seemd like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

  • Comcast Xfinity Outage in South Hadley, Massachusetts (24)Kenz (@kenzloren) reported fromSpringfield, Massachusetts

    Xfinity gotta be the worst cable company ever I pay the bill and all of a sudden all the boxes stop working what kind of backwards sh*t is that

  • Comcast Xfinity Outage in South Hadley, Massachusetts (25)Mara Chapin (@marachapin) reported fromLudlow Center, Massachusetts

    @kaaaaylee Same! It’s a dish service or spectrum/xfinity in wmass. My hometown is starting their own fiber through the electric company, which is pretty awesome. But Spectrum is the worst by far... outdated cable, terrible pricing and outages without warning.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (26)Ryan Borges (@ryanborges24) reported fromSpringfield, Massachusetts

    @jeff_gluck Xfinity race yesterday proves how terrible this package is.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (27)Nathan Blais (@nateblais_) reported fromSpringfield, Massachusetts

    @Xfinity has t h e worst customer service of all time lmao

  • Comcast Xfinity Outage in South Hadley, Massachusetts (28)👑Disgruntled Pasta Shape King👑 (@Fluffysaur) reported fromSpringfield, Massachusetts

    Damn like I really couldn't sleep so I pulled out the handy dandy old ass tablet we have. Pulled up that old ass Xfinity stream service and tried to catch up on sh*t. But it truly duly just updated on me and logged my ass out from the phantom account I had. Damn.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (29)brandoooo (@Brandomight69) reported fromSpringfield, Massachusetts

    That whole Comcast and power sh*t is fake that’s definitely a publicity stunt for them to drive in more viewers

  • Comcast Xfinity Outage in South Hadley, Massachusetts (30)MAIN EVENT TIME!! (@WWeed413) reported fromChicopee Falls, Massachusetts

    @Comcast really needs to add AXS so awful its not avaible on their platform we want NJPW

  • Comcast Xfinity Outage in South Hadley, Massachusetts (31)Kola Champagne Papi (@CalebCruzado) reported fromSpringfield, Massachusetts

    @Xfinity has had four, I’m now waiting on my fifth technician to come fix the WiFi at my house. And it’s the same problem every single time. Please count your days.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (32)snap, crackle, POP (@DAFlymann) reported fromSouth Hadley, Massachusetts

    @FearTheTriangle Just as bad as the main Comcast box rebooting near the end of the Super Bowl game! 😡

  • Comcast Xfinity Outage in South Hadley, Massachusetts (33)Joel McAuliffe (@JoelforChicopee) reported fromChicopee Falls, Massachusetts

    In Chicopee, we know first-hand how big corporate monopolies like Charter Spectrum do business — and it’s the same for Comcast, Verizon, and all the others. They force people to pay ridiculous prices in exchange for poor service because they know consumers have no other options.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (34)Bren🌹 (@bren_matyseck) reported fromWestfield, Massachusetts

    Jesse kicked me off his moms xfinity and I have never been so hurt in my life

  • Comcast Xfinity Outage in South Hadley, Massachusetts (35)Charli Carpenter (@charlicarpenter) reported fromAmherst, Massachusetts

    home from Target victorious! AND apparently wireless dongles don’t work automatically. 🤯Help Desk cannot help, call Comcast. Converse w Robot for 20 minutes. Human finally on line, tells me this is hardware problem, call Netgear. Netgear Human just referred to me as ‘milady.’

  • Comcast Xfinity Outage in South Hadley, Massachusetts (36)Hash on Top (Mixer) (@HashOnTop) reported fromSpringfield, Massachusetts

    @NTrendSick Comcast sucks in my area, lol.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (37)Jon Snow (@mattdupont17) reported fromSpringfield, Massachusetts

    @PinkGlitterRain @JaniceKapner @TMobile Nice! Xfinity mobile uses Verizon cell service and they don't have a down payment for pre-ordering the Note 20 Ultra. I wish I was a celebrity so more people could read this

  • Comcast Xfinity Outage in South Hadley, Massachusetts (38)Renee Lascala (@ReneeLascala) reported fromNorthampton, Massachusetts

    @zebrafinch It sucks because their website is slow, even on Xfinity. The app loads regular coupons and discounts for ‘buy online, pickup in store’ which save time and are pretty good.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (39)GEESTER LEBRON ⚰️ (@Geester6790) reported fromSpringfield, Massachusetts

    @KaseyChante @Xfinity Can u send me the support number I’ve been looking for it on the site

  • Comcast Xfinity Outage in South Hadley, Massachusetts (40)Leon Nguyen (@xLe0nx) reported fromSpringfield, Massachusetts

    Seems like my @comcast internet is down due to the thunderstorm.There goes my plan to keep watching #StrangersThings...

  • Comcast Xfinity Outage in South Hadley, Massachusetts (41)Bridget Zarych (@bridget_zarych) reported fromSpringfield, Massachusetts

    I think the biggest issue in my family is figuring out what the xfinity password is every time my mom forgets the one emily makes it and changes it and then I go to login and it's WW3

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in South Hadley, Massachusetts (42)Carol Widen (@widen_carol) reported

    New phone with different service arrived the day after my total wireless account ended,they want me to buy a new service plan just to transfer my number from Total to Xfinity, maybe time for a new number??

  • Comcast Xfinity Outage in South Hadley, Massachusetts (43)Gorka’s Freakishly Large Head 🇵🇸 (@MattAlan17) reported

    @Xfinity @MadMontyMN @XfinitySupport How about you idiots just fix the problem once and for all. You don’t need everyone jumping through hoops when they’re already paying you losers. You’re too stupid to check and see if a city has Wi-Fi? You idiots are out in ATL too. You don’t need my info to check it out either

  • Comcast Xfinity Outage in South Hadley, Massachusetts (44)David Burkart (@DAB_Photos) reported

    @ExploresMr @DerelictYork Hey stranger sorry I’ve not been keeping up still no TV my Internet went out most of the day today Comcast is finally coming here Saturday morning! After I threatened to cancel the service!

  • Comcast Xfinity Outage in South Hadley, Massachusetts (45)Add your name (@wooldoE) reported

    @smashrail @Xfinity Where’s your outage at

  • Comcast Xfinity Outage in South Hadley, Massachusetts (46)jamec (@jamec54109527) reported

    @WOWCare @Xfinity do you have any deals for unhappy WOW customers looking for reliable internet service?

  • Comcast Xfinity Outage in South Hadley, Massachusetts (47)jamec (@jamec54109527) reported

    @WOWCare Still down in Madison Heights for over 48 hours. If it's not back up tomorrow morning I'm switching back to Comcast.

  • Comcast Xfinity Outage in South Hadley, Massachusetts (48)Hales🪴 (@hxles) reported

    @tyfewn @comcast Get off the internet then, youre the problem🤨 take up knitting or reading

  • Comcast Xfinity Outage in South Hadley, Massachusetts (49)Hales🪴 (@hxles) reported

    @blissprey @tyfewn @comcast It happens at least once a day, for at least 30 minutes 🥲 **** our zip code i guess

  • Comcast Xfinity Outage in South Hadley, Massachusetts (50)Hofftastic (@Hofftastic) reported

    Yet another @xfinity outage for which I’ll pay equivalent of a car payment this month. #xfinitysucks

  • Comcast Xfinity Outage in South Hadley, Massachusetts (51)Will Landrum (@Rando_Landro) reported

    @Xfinity Oh hey! I want to watch a show! Oh, the box is acting up. Okay then. Well good thing I have the PC! Oh, now the video is having trouble playing. Well my phone then! Nope.. app won't work.But hey, if I want to pay a bill that loads no trouble!******* Pricks.

Comcast Xfinity Outage in South Hadley, Massachusetts (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for a service outage
  1. Xfinity app. You can check for outages using the Xfinity app on your mobile phone. ...
  2. Status Center. Sign in to xfinity.com. ...
  3. Xfinity Outage Map. You can also view the Xfinity Outage Map to check for outages. ...
  4. Outage text message alerts. ...
  5. Outage credits. ...
  6. Additional information.

How do I report a Comcast outage in my area? ›

How to report a service issue
  1. You can report an issue by going to the Xfinity Status Center. ...
  2. We'll check for other device outages in your area, and you can enter your mobile number if you'd like to receive text message updates from us.
  3. After you click Submit, you'll see a confirmation message.

Why is my Xfinity service not working? ›

Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center, or register your phone to receive text alerts and text “Out” to 266278. If you're a Comcast Business customer, go to our Service Status Center to check your service health.

Why is Xfinity cable not working? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

How do I speak to a live person at Xfinity? ›

For inquiries related to residential services, please contact us at:
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is my WiFi not working on Xfinity? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

How do I check my Xfinity internet connection? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Are Comcast and Xfinity the same? ›

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

How do I get my Xfinity internet to work again? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Should there be a light on my Xfinity cable box? ›

Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light.

Is there a reset button on Xfinity cable box? ›

Completing a Factory Reset on an Flex Streaming TV Box (XiOne Devices) While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber.

Why does my TV say no signal but the cable box is on? ›

Check the cable connection from your TV to your cable box. If there's no improvement, try replacing the cable with a new cable or a known working one. Try connecting your cable box to a different port on your TV, and then use your remote to select the matching input for that port.

How do I check my Internet connection on Xfinity? ›

To see if the Full Network Test is available to you, go to the Xfinity app, select WiFi, select View WiFi equipment and then select Internet Health. If you see a Full Network Test tile, then you're good to go.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

How do I check my Xfinity network settings? ›

Xfinity app
  1. Log in to the Xfinity app (download on the App Store or Google Play). ...
  2. Select the WiFi tab.
  3. Select WiFi details.
  4. On the pop-up, select Edit WiFi settings at the bottom.
  5. On this screen, you can view or change your WiFi name or WiFi password.
  6. Click Save after making any changes.

How do I get my Xfinity service back on? ›

Reactivate your service today." To begin the payment process, you must enter either the telephone number associated with the account or the account number itself, then select Continue. You will automatically be billed the amount owed, and your services will be restored.

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