Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 121,952 ratings
Thank you!
Problems in the last 24 hours in Harwich, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Harwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Harwich, Barnstable County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Barnstable, Brewster and Hyannis.
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| City | Problem Type | Report Time |
|---|---|---|
 Barnstable | Internet | |
| Barnstable | Internet | |
| Brewster | Internet | |
| Barnstable | Internet | |
| Hyannis | Internet | |
| Hyannis | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Harwich, Massachusetts
Latest outage, problems and issue reports in Harwich and nearby locations:
- SoxOnTheBrain (@SoxOnTheBrain) reported fromOrleans, Massachusetts
@QuandaryMan @rljenkarchi @IanFHood Comcast just DMd me -- I kid you not -- to let me know that the problem isn't w/ them; it's with Netflix. So, I just want to get the message out there, that Comcast isn't responsible for cutting off the end credits; NETFLIX is. #SpaceApeCinema
- Stu Murray (@Stu_Murray1) reported fromOrleans, Massachusetts
3 days after the Cape power outage, ours was finally restored around noon.“Awesome, just in time for college football”Not so fast...Comcast “is still conducting repairs in your area & we hope to have service restored later today”.#BeyondBrutal
- Juliette (@jgardner151) reported fromEastham, Massachusetts
@comcastcares why is maintenance being down during school. The kids all just got kicked out of their remote classes. Which brilliant person made the call the call to have a tech shut down the internet???
- Mark Andrews (@MWAResearch) reported fromWest Dennis, Massachusetts
@Xfinity Spent hours with technical support. How do I find the right person to help me with Xfinity remote app
- Anita co*cktail (@Anitaco*cktailPT) reported fromEastham, Massachusetts
What would be AWESOMEis if @comcast @XfinitySupport offered rebates for services lost but that’ll never happen cuz they SUCK ***
- Sally (@sallyarnlover) reported fromWest Yarmouth, Massachusetts
@comcastcares I duplicated a payment. How can I cancel one? Thanks
- Corey Farrenkopf (@CoreyFarrenkopf) reported fromNorthwest Harwich, Massachusetts
Instead of writing today, I got to hang out with Comcast customer service for and hour and a half. Good times.
- Breezy Carver (@breezycarver) reported fromYarmouth Port, Massachusetts
@Xfinity Worst CS I have ever had They make you deal with third world countries and refuse to fix problems The only take American Dollars
- Tricia Burgess (@BurgessTricia) reported fromDennis Port, Massachusetts
@comcast I have been trying to get help from customer service for hours on Twitter since your system will not allow me to make an account but now my msgs just disappear when I send them.
- Kathi (@KathiVN) reported fromWest Yarmouth, Massachusetts
Never mind it was xfinity not your station
- Carol Perry (@rimom5) reported fromSouth Yarmouth, Massachusetts
@STARZ @Xfinity @Outlander_STARZ Call Comcast and they will help. It is happening in December. The agent went through all their programs and what’s involved. I plan to drop down a couple of tiers and get the Starz and HBO apps and save money.
- CammyG (@GonnellaCameron) reported fromEast Harwich, Massachusetts
@comcast It’s not an outage issue, I’m not able to connect to my account to activate my new WIFI
- John Sandison (@SandisonJohn) reported fromEast Harwich, Massachusetts
@comcast your support is terrible, how you stay in business is beyond me. @NESN was not working during the @NHLBruins game today. ESPN did not work halfway into the 3rd period earlier this week. There is no way to engage any help through your website.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- 1THOU (@YoungSploosh) reported
@Xfinity can y’all fix y’all **** wtf is going on
- Tom McGinnity (@tommcwi) reported
Made two attempts, but Xfinity’s robocop telephone answering ai will not let you talk to a human. Sometimes a problem does not fit neatly into menu choices. Tried Xfinity chat, but gave up after no answer after 20 min.
- Clint Long (@vision_airy) reported
@Xfinity @robinw No mention of the widespread outage until now? Thanks for the info after thousands of media and social media posts. The least you can do is confirm there are outages, who is impacted, and what you are doing to resolve the problem.
- Josefina Rodriguez (@jrodriguez826) reported fromOakland, California
@mmarissseelaaaa @comcast @Xfinity I had WiFi issues last night. Seems to be okay right now though
- Johann Kanahootza (@JKanahootza) reported
@XfinitySupport When is Xfinity releasing a statement of the outage? It wasn't some customers. It was coast to coast. Thats not a single T1 cut, that was the network getting pulled down...
- Mars (@_____mars_) reported
There was an outage for Comcast over six states and they fixed it so quick. I wanted the day to myself
- ManCaveGaming (@Man_CaveGaming) reported
Xfinity had a Nationwide outage last night, then TMobile also had an outage for data.... kind of missed reading paper books! Internet willing we will stream tonight!
- SB💙 (@MissTisha_xo) reported
@D_LOVE_ed Yes terrible morning for Xfinity customers
- TheParanoidAssassinⓋ (@theparanoidass) reported
@BradfordLee87 @XfinitySupport @Xfinity Lol now they want to help… boy oh boy it is pathetic how much my need for internet has become..after AMC squeezes I’m going off the grid.
- ALIAH (@aliahnow) reported
Do we get a discount since Xfinity is down? 😭
