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The latest reports from users having issues in Eugene come from postal codes 97401.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,360 ratings
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Problems in the last 24 hours in Eugene, Oregon
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Eugene and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Eugene, Lane County, Oregon
The most recent Comcast Xfinity outage reports came from the following cities:Eugene and Springfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Eugene | Internet | |
| Eugene | TV | |
| Eugene | Internet | |
| Springfield | Phone | |
| Eugene | Internet | |
| Eugene | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Eugene, Oregon
Latest outage, problems and issue reports in Eugene and nearby locations:
- Jared Horn (@jbhornito) reported fromEugene, Oregon
Hey @comcastcares I lost all internet service at my house. While I also can’t even access my Xfinity account online off my phones data as well.
- Gary Sullivan (@ginsengsully) reported fromEugene, Oregon
@Xfinity @comcast Eugene, Oregon customer here with an outage. Help!
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Canceling @Xfinity. Ya’ll couldn’t be honest. You would of had my cell service too but you had to lie. Three reps and two hang ups. WORST CUSTOMER SERVICE EVER
- Cloud Cover (@WarnesLisa) reported fromEugene, Oregon
@KLGLASS2 Straight up Comcast. They over charge every month and I just pay what I originally agreed to. I think it’s time for Comcast to have a come to Jesus moment. We have some bargaining power. They won’t have any new programming cuz actors are in lock down, no new sports programs.
- KSAndrews (@andrews_ks) reported fromEugene, Oregon
@xfinitymobile Xfinity Comcast ventures are most likely done on the cheap and they use us as beta testers. 24 hrs time spent for what was a bad sim I'm old, but tech savvy since 82. Garbage phone. Screwed by Xfinity on TDay, the only cell in the house. Oh boy!
- The Modern King (@realmodernking) reported fromEugene, Oregon
Why ******** is @Xfinity STILL DOWN?!?! REFUND!!! #KAREN
- Lolo Hat (@123loanpro) reported fromEugene, Oregon
@comcastcares can’t get through the automated phone tree or sign in to my account- can you please check if my office internet is down?
- Doctor Bowtie (@drbowtiemd) reported fromEugene, Oregon
I will never forgive Comcast for screwing up my recording of that game. #cutthecord. #arsche
- David Landon (@CrowdAdvocate) reported fromEugene, Oregon
@comcastcares may I please get some help with my account? Something changed and my rate almost doubled (I think my promo may have expired) and I see a charge for equipment I turned in today. I need a cheaper plan if possible too. Thank you!
- Alex Elkin (@alexelkincomic) reported fromEugene, Oregon
@Xfinity just lost a 7 year $15k+ customer today with your terrible "customer service." Congrats. 3 hours on hold and transfers to be hung up on? Who do you think you are, unemployment? #unbelieveable
- Brunstad (@BrunstadTV) reported fromEugene, Oregon
Y’all I have gone almost 2 weeks now without watching #TheOffice...all to find out that I get that dumb *** #peaco*ck **** for free through xfinity. Best part? Mrs Brunstad knew all along, she just wanted to see how long it would take for me to just buy it #UnreasonableSuffering
- Ang (@Ang_Arrington) reported fromEugene, Oregon
I have been on the phone for 2 days with @Xfinity trying to get the service I already paid for!! Setting up internet should not be this hard!!! 😭💀👎🏽
- Dorothy Damage (@Ms_Frye) reported fromEugene, Oregon
Hey @Xfinity @comcast it’s SUPER sh*tTY of you to not tell people about the $10 a month internet for low income families and then require those of us who didn’t know to have to switch for 90 days in order to get it with a service restart. I’m tellin EVERYONE.
- chris calcaterra (@Crcalcat12Chris) reported fromEugene, Oregon
@Xfinity is the Mlb network not working in Eugene Oregon
- Jon (@JonAxtell212) reported fromEugene, Oregon
@comcast about to catch these hands (aka cancel this weak ass internet)I know how spotty internet is but y’all mofos are WEAK. Paying $160 a month for over a year and haven’t been higher than 30mb at anytime. I’m supposed to be getting god speed internet and I get low tier BS.
- john squires (@squires_com) reported fromEugene, Oregon
No point in having WiFi if it times out every hour @Xfinity. Got a new modem and uped our speeds and we are having more problems then we did before. Its not my account so don’t send your bots to treble shoot just want y’all to know your internet trash. Thx
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity absolute dogsh*t customer service and terrible products. Im just glad i dont use you for my phone otherwise id never be able to do anything. #trash
- BLUTO (@taynk_rice) reported fromEugene, Oregon
@Xfinity just gives there tech support a book that says unplug it and plug it back in if that doesn't work your ******. Im not a 6 year old. Fix my ****.
- ً (@internude) reported fromEugene, Oregon
@comcastcares i just paid yall that petty $27 i better not see **** on my credit report
- Danno 536 (@Dannofive3six) reported fromEugene, Oregon
@TiVoSupport I have a TIVO II that continually disconnects from my wifi. My service is xfinity with an xfinity gateway wifi. The TIVO connection is wireless, using the N-adapter.To solve it, I reset the wifi, then reset TIVO, then reconnect to service. Takes about 45 minutes
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Christine Ward (@208chrisw) reported
@AshleyAllgaier And we all thought the Xfinity mess was bad!
- JB (@bougieeeejb) reported
I’m so happy the xfinity people coming tomorrow I wanna watch tv so bad
- Swanny (@SwannyHypno) reported
@kdubss18 @Harrison101HD They had problems in Xfinity with curbs as well, unacceptable
- Jason Day (@doom7169) reported
@NASCAR @NASCARonNBC what a disaster of a track - Indy Road course. First, you screwed up in Xfinity with the dumbass turtle and today with a bullsh*t curb. The whole weekend at Indy was an epic fail for you guys!
- Sean Sedor (@SASedor2994) reported
@RandomPWthought It's weird because the XFINITY guys have no issues with that particular curb on the inside of Turn 6. I tend to agree with the NBC guys that maybe the curb just had a ton of wear and tear. The splitter getting stuck underneath didn't help.
- Beth (@UnconfinedDame) reported
@GovNedLamont Can we talk about having the monopoly that is Cox and Comcast knocked down a few notches? We need MORE OPTIONS and LESS PRICE GOUGING.
- Cbaker (@Cbaker7) reported
Epic fail @IMS @NASCAR or whoever is responsible for the rumble strips. They had to be fixed several times during the race only to have them cause this huge crash. Xfinity race has several wrecked and they removed it for this race. Unreal@NASCARonNBC
- Lady Jo ☀️ (@SunnyJoLite) reported
Comcast Xfinity is the worst internet provider in its industry. The absolute worst.
- Callie (@RaceGirl) reported
@spencergogol I don’t think they could have predicted the issue before the race. No problems with the xfinity races last two years.
- Ray Lytle (@raylytle) reported
NEW.. the @DIRECTV people have now have sent my wife an email telling her Next Saturday will be the day they finally will get my service going after move. Time to call Comcast and go back to cable. At least it works during storms.
