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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,512 ratings
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Problems in the last 24 hours in Canton, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Canton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Canton, Norfolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Boston, Weymouth, Dorchester, Randolph, Needham, Wrentham, Jamaica Plain, Brookline, Brockton, Quincy, Foxborough, Norwood, Chestnut Hill, Natick and Medfield.
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| City | Problem Type | Report Time |
|---|---|---|
 Boston | ||
| Weymouth | TV | |
| Dorchester | Total Blackout | |
| Boston | Wi-fi | |
| Boston | Phone | |
| Dorchester | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Canton, Massachusetts
Latest outage, problems and issue reports in Canton and nearby locations:
- Mama Ashley 💎 (@AshleyAzzola) reported fromBrockton, Massachusetts
I FINALLY GET TO WATCH FULL GEAR TONIGHT! 🎉Comcast still ******* sucks but Bleacher Report came through.
- Jostradamus (@Box_of_Joe) reported fromBoston, Massachusetts
The version of “Go Your Own Way” in the Xfinity ads is the worst cover of a song I’ve ever heard. Spits in the face of the original. It’s insulting.
- jiabi (@jiartbi) reported fromBoston, Massachusetts
@Xfinity you suck *** your internet is down and I can’t take my zoom classes, your store manager doesn’t pick up the phone, and your customer support is absolute *** I hope your company goes out of business and everyone finds a better job because xfinitys service is worse than HE
- Debbie Forman (@deb_forman) reported fromNatick, Massachusetts
@Xfinity been down for 90 minutes. No WiFi not ideal with remote learning kids. What’s happening?
- Mindy Bartleson (@mindy_bartleson) reported fromBoston, Massachusetts
Soooo @Xfinity I’ve got general issues with you. But when I try to explain I work in QA and back end. And provide thoughts...Don’t ignore me then mansplain to me about macs- i haD to teach the “advanced support technician” about Macs and profiles. Then he lectured me? NOPE.
- piña (@dapperdiz) reported fromMilton Center, Massachusetts
i’m so close the rashing ******* @Xfinity how y’all give us a ****** up cable box, come and fix it and **** up the internet. y’all finna feel me bruh.
- chargs (@chargss) reported fromBoston, Massachusetts
@Xfinity why do you guys have a 4+ hour outage every week during peak business hours? It’s rude
- Sleepy (@PresidentSleepy) reported fromBoston, Massachusetts
damn you @comcast ... another wifi disruption .. ya really know how to ruin a night for over $200 a month
- Patrick Beverley Hills (@p1koh) reported fromBoston, Massachusetts
@FeitsBarstool Comcast was down in the north end all day yesterday, hilarious move.
- Ed Featherston #stayathome #wearthedamnmask (@efeatherston) reported fromNatick, Massachusetts
@2Obeto @googlenews Its Comcast, one can never assume lol
- Ed Featherston #stayathome #wearthedamnmask (@efeatherston) reported fromNatick, Massachusetts
@2Obeto @googlenews Its Comcast, one can never assume lol
- Jenna Deutsch (@JennaDeutsch) reported fromBrookline, Massachusetts
@danwangphoto We got xfinity pods and NOTHING worked on them. We returned them, then my (6) @bose speakers kept dropping off the WiFi every other night— could only fix after power cycles. Turned out it was because of the public xfinity network (?!) and now we’re fine after a month of anxiety.
- Crash (@Crash1869) reported fromWhitman, Massachusetts
@comcastcares internet in Whitman has been dropping all morning. No outage reported but ever 20 min or so completely drops. I’ve already reset the modem and had a chat rep send a signal refresh. What is going on?
- Elsie Ambroise (@Inlovewithmyson) reported fromBrockton, Massachusetts
@GodessIvory @Xfinity Paying all of this money for horrible services, wifi connections sucks and my package started out at $60 and now my package is $200+, same packages but hiking up the prices. I wish @theRCN was in Brockton Ma
- A change gone come, oh yes it will. 🇳🇬🇳🇬🇳🇬 (@PrinceIhenacho) reported fromBrockton, Massachusetts
Is there anyone else with power outage in Brockton and @Xfinity ?
- jajordan13 (@jajordan13) reported fromBoston, Massachusetts
@comcast @Xfinity your chat bot system stinks! The fact that when something fails or disconnects you have to go back through it and get to someone who has no idea your problem is inexcusable. 4 hours in and no solutions despite the best efforts of your customer care people!
- BAMES JOND (@6one71) reported fromBoston, Massachusetts
Anyone else have a total blackout with their @Xfinity service in Boston? Cable and internet, both out. As of maybe 30 minutes ago? @universalhub
- Conall McCabe (@cmcc1956) reported fromBoston, Massachusetts
.@comcastcares, w/ weather we’ve had, branches have hit cable twice. You repaired it 1st time, but the 2nd strike dislodged cable from the bldg. Phone line didn’t move once. Quickly reattached cable, but TV image frequently freezes, and Zoom tells me I have unstable connection. ?
- Mama Ashley 💎 (@AshleyAzzola) reported fromBrockton, Massachusetts
FULL GEAR IS ON & I'M NOT WATCHING IT BECAUSE COMCAST ******* SUCKS. Apparently the PPV has an outage in my area & I might possibly be able to watch it at some point tonight. I've looked forward to this all week. I'M SO MAD.
- Jacob Wake Up! ⏰ (@JacobWakeUp) reported fromBoston, Massachusetts
@stevesohcot @Xfinity @comcast The only useful call I have ever had with xfinity was when I called to cancel service. Took less than 15 min.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- tw@Ritter — General Disinterest (@ocularfodder) reported
Is anyone else dealing with multiple issues per day with @Meta's #Facebook loading on their computer, not their phone? I keep instinctually blaming @Xfinity but no other programs/websites seem to be affected.We didn't seem to have these regular issues prior to the Super Bowl...
- Nili ⎊ (@sharknoises) reported
my wifi is down. i reset the routers & modem & comcast isn't down so i have no idea what's wrong & how to fix it. i am absolutely not computer savvy at all bc i have a brother who is VERY computer savvy & did everything for me, so i never had to learn. me @ me ya played yourself.
- kosh (@koshfnbr) reported
@Xfinity your company is genuinely ******* terrible
- 🖤 Emily Lynn 🖤 (@anozireth) reported
@AdrienneCohea I keep hearing about and seeing ads for all these mythical non-Comcast internet providers, but I have never actually had one available where I live. I'm moving again in April, and guess what? Still Comcast!
- Sleeping at the Wheel (@dreamatthewheel) reported
@Xfinity It's **** and I don't care
- aden31 (@lizzyborden42) reported
So my @Xfinity modem cord caught fire, I can’t get any help or proper customer service, and I won’t have a way to work. I’ll probably need a new line run and these folks are not taking it serious. Y’all suck. really and truly.
- Col. Bat Guano🇺🇸 (@guano_col) reported
@Xfinity Hey - closed out my service. Had to go off your Seasonal plan for ONE week as we needed internet... how does that run me $114? Absolutely SHAMEFUL abuse. Please explain!
- Brett Frese (@brettfrese) reported
@Xfinity @XfinitySupport I think my favorite part of being a PLATINUM rewards member for having service for 14 years is waiting 45 minutes to speak to a human and having them put me on hold for 10 minutes and then disconnecting me without calling back. #NotValuedCustomer
- bruce martin (@abmartin3045) reported
@SRuhle My Comcast price has gone up $100 in 1 year. I have cut to basic service. I called on weekend to ask ? about service and after 20 min. getting thru Auto Att menu went to recording telling me I had a wait time of 2 hrs 37 min.
- aden31 (@lizzyborden42) reported
And then this @xfinity stupid ***** hung up on me after an hour! Y’all equipment almost burned my house down! Treat your customers better! Sick of this ******* company!
