Why Are Insurance Policies So Difficult To Understand? (2024)

As a business owner or homeowner, understanding an insurance policy before purchasing should be easy. Unfortunately, insurance companies are notorious for using complicated verbiage that is nearly impossible for policyholders to understand what is covered and excluded. Insurance companies are aware that policyholders don’t understand the complex and lengthy legal text packed into policy pages. Lawmakers now require insurance policies to be written in digestible language that policyholders can review and understand, even if they don’t have a law degree.

“Plain English” laws have been in practice since the 1970’s and currently more than half of all of the states are following this law. However, many policyholders do not understand what their policy entails and the associated risks. Although there has been much progress in readability with these insurance contracts, there is still work to be done. An example of a policyholder not fully understanding their coverage is the expectation that an insurance company will pay for the entire cost to rebuild a business destroyed by a natural disaster. Most insurance companies have limits on the amount of money disbursed after a total loss, and gaps in coverage often exist. For a business owner, this means that it is possible not to receive the full amount of money needed to rebuild after a disaster.

Many policyholders believe their homeowners or business insurance policy will cover water damages such as sewer backups, sump pumps, and drains. However, most insurance policies exclude this type of damage. This example is why the legal system should hold insurance companies accountable for the confusing wording implemented in the insurance documents that a policyholder is expected to understand. However, the courts typically side with the insurance companies and agree that policyholders are responsible for understanding the wording within the policies.

Some insurance companies still use complicated and manipulative tactics to confuse policyholders. The courts still hold clauses that insurance companies are required to be precise with language, and the terms must be presented and not hidden. Overall, the conflict between insurance policies that are easy versus hard to comprehend is still present. However, we hold insurance companies accountable by fighting for our clients.

Brandon Lewis and our team at Strategic Claim Consultants work on your behalf to increase your claim’s payout, reduce frustration, and expedite your restoration. Thousands of residential and business insurance policyholders have trusted us with their claims – and we’ve been successful in getting them the settlement they’re entitled. Contact us today for a free consultation so that we can understand your needs and determine if we are the right fit to represent you!

Why Are Insurance Policies So Difficult To Understand? (2024)

FAQs

Why Are Insurance Policies So Difficult To Understand? ›

Insurance companies are aware that policyholders don't understand the complex and lengthy legal text packed into policy pages. Lawmakers now require insurance policies to be written in digestible language that policyholders can review and understand, even if they don't have a law degree.

Why is insurance so hard to understand? ›

Miller says years ago, insurance contracts were easier to understand. But over time, new laws, regulations, court cases and differing opinions started to add complexity to the contracts. In other words, insurance contracts are complicated because they have to cover all their bases in case of a lawsuit or a large claim.

Why is it challenging to understand health insurance options? ›

People struggle to make good choices when it comes to all kinds of financial products, but health insurance is especially confusing, with its mix of technical benefits and fees. Many Americans don't understand terms like “deductible” or “coinsurance” very well.

How to understand insurance policy? ›

How to read your insurance coverage
  1. Read the overview on your declarations page. ...
  2. Learn insurance terminology. ...
  3. Train your eagle eye and read the fine print. ...
  4. Ask yourself questions. ...
  5. See what's covered (your insuring agreement) ...
  6. See what's not covered (your exclusions)

What is the best way to explain insurance? ›

Insurance is a way to manage your risk. When you buy insurance, you purchase protection against unexpected financial losses. The insurance company pays you or someone you choose if something bad happens to you. If you have no insurance and an accident happens, you may be responsible for all related costs.

What is the simplest way to understand life insurance? ›

What Is Life Insurance? Life insurance is a contract between you and an insurance company. In exchange for your premium payments, the life insurance company will pay a lump sum known as a death benefit to your beneficiaries after your death, as long as your policy is in force.

Do people understand insurance? ›

Thirty-nine percent of insured Americans say they do not understand what their health insurance covers, and 35% say they have trouble navigating their insurance coverage. Difficulty navigating health insurance rings especially true for those who say they are in poor health (42%).

Why is health insurance so complicated? ›

The Differences in Insurance

To further complicate the healthcare industry are the differences in types of insurance and what all they cover. Unknown acronyms like PPO, HMO, and HDHPs are thrown about while patients spend countless amounts of time researching which plan is the right one for them.

Why is insurance so convoluted? ›

Some insurance companies still use complicated and manipulative tactics to confuse policyholders. The courts still hold clauses that insurance companies are required to be precise with language, and the terms must be presented and not hidden.

Why is health policy so complex? ›

A broad range of regulatory bodies and programs apply in different ways to various aspects of the industry. Health care regulations are developed and enforced by all levels of government—federal, state, and local—and also by a large assortment of private organizations. At times, they operate without coordination.

How do you explain insurance for dummies? ›

Key Takeaways

Insurance is a contract (policy) in which an insurer indemnifies another against losses from specific contingencies or perils. There are many types of insurance policies. Life, health, homeowners, and auto are among the most common forms of insurance.

Why is it important to understand insurance? ›

An insurance policy is a legal contract between the insurance company (the insurer) and the person(s), business, or entity being insured (the insured). Reading your policy helps you verify that the policy meets your needs and that you understand your and the insurance company's responsibilities if a loss occurs.

What is insurance in easy words? ›

Insurance is a method by which you can protect yourself and your loved ones from facing a financial crisis. You buy an insurance policy for the same, while the insurance company takes the risk involved and offer insurance cover at a specific premium.

What is insurance in one word answer? ›

Insurance is a means of protection from financial loss in which, in exchange for a fee, a party agrees to compensate another party in the event of a certain loss, damage, or injury. It is a form of risk management, primarily used to protect against the risk of a contingent or uncertain loss.

What are the most important things to know about insurance? ›

Make sure that your insurance company can cover you for all of the risks you are exposed to: General Liability, Bonding, Property Coverage, Officers Liability, and Accident Medical insurance. Education is key. Many PTAs buy an insurance policy without actually knowing what's covered.

What is the point of insurance? ›

Insurance in general is meant to protect you financially if something bad happens that is expensive to fix or recover from. You might get insurance for your car, life, your apartment, or even your phone. When you have insurance, you pay a little bit each month.

Why is it so hard for me to get insurance? ›

Why might you have a problem getting insurance. Insurers decide the terms and conditions on which to offer insurance cover or whether to offer cover at all. You may have a problem getting insurance if you have a complex medical history, are elderly or have criminal convictions.

Why is insurance a hard market? ›

Hard insurance markets may be caused by any number of factors, including falling investment returns for insurers, increases in frequency or severity of losses, and regulatory intervention deemed to be against the interests of insurers.

Why is US healthcare so complicated? ›

The problem boils down to trying to provide accessible, quality healthcare while still being able to compensate healthcare workers fairly. The balance is difficult and sometimes seems impossible. What are the problems we have to overcome, and is there a chance the system could ever change?

Why is it so hard for me to get car insurance? ›

A history of insurance violations or lapses for non-payment will also make you a poor risk. You have a bad credit rating – Many insurers use credit information as a predictor of risk, as people who do not effectively manage their credit tend to make more claims.

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