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Know your audience
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Simplify your data
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Tell a story
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Invite feedback
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Here’s what else to consider
Financial information can be complex and intimidating for non-financial stakeholders, such as customers, partners, investors, or employees. However, as a budgeting and forecasting professional, you need to communicate your insights and recommendations clearly and persuasively to gain their trust and support. How can you present financial information to non-financial stakeholders in a way that is engaging, understandable, and relevant? Here are some best practices to follow:
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- Paul Urubusi Africa Head of Delivery Operational Analysis -Strategic Finance Leader | Operational Analysis Expert | Driving…
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- Steven Zenker VP, Investor Relations, Medifast, Inc.
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1 Know your audience
Before you prepare your presentation, you need to know who your audience is, what their goals and challenges are, and how they prefer to receive information. For example, if you are presenting to a potential customer, you may want to focus on how your product or service can help them save money, increase revenue, or reduce risk. If you are presenting to an investor, you may want to highlight your financial performance, growth potential, and competitive advantage. If you are presenting to an employee, you may want to explain how your budget and forecast align with the company's vision, mission, and values. Knowing your audience will help you tailor your message, tone, and format to their needs and expectations.
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1. Never miss a chance to apply the right color combinations to keep the audience's interest2. Too many icons create a panic so minimize use.3. Depending on the group size and level of connectedness, you could apply familiar themes, terms, and cliches in your storytelling. For example, 3 consecutive periods of above-target performance for the same business unit or team is a "hattrick" for sports fans.
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- Steven Zenker VP, Investor Relations, Medifast, Inc.
Having been a volunteer Treasurer for a non-profit, I often had to present financial information to the Board of Directors, many of whom were not analytical. I found that using bullets and graphs worked best, as the visual aspect was easier for them to see trends and comparisons than spreadsheets. Verbal commentary could go deeper for those that were more prone to wanting a greater level of detail.
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- Nabiel Rahman Operations Manager | Business Process Analyst | Product Manager
The use of visual aids such as graphs or charts. Provision of background information and above all, you have to keep it simple and entertaining.
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Here are a few tips:*Round off the numbers as it helps to read out.*Common size the key figures.*Use charts and graphs.
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2 Simplify your data
One of the biggest challenges of presenting financial information to non-financial stakeholders is to avoid overwhelming them with too much data, jargon, or technical details. Instead, you should simplify your data by selecting the most relevant and meaningful metrics, using clear and consistent terminology, and providing context and explanation for your numbers. For example, you can use ratios, percentages, or benchmarks to compare your data with industry standards, historical trends, or targets. You can also use charts, graphs, or infographics to visualize your data and highlight key patterns, insights, or recommendations. However, you should avoid using too many or too complex visuals that may confuse or distract your audience.
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1. Understand the story you want to tell and decide the key messages to be communicated. Strip out the rest. 2. Don’t just state the stats, show trends and relationships using visually appealing graphs. 3. Be concise and always put yourself in the viewers shoes who doesn’t have the detailed context you do. 4. Anticipate the follow up questions they might ask and refine your presentation to accommodate this.
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- Jessica Jones, MBA
The goal is to help them understand your point of view. Comparable data, such as prior year financials, can help when explaining changes in financial information.
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Give them enough information so you can your point across. No more/no less. Be ready to back up your data with "back pocket" slides, but they should rarely be used.
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3 Tell a story
Another way to present financial information to non-financial stakeholders is to tell a story that connects your data with their emotions, values, or interests. A story can help you capture your audience's attention, create a memorable impression, and persuade them to take action. For example, you can use a case study, a testimonial, or a scenario to illustrate how your budget and forecast can help solve a problem, create an opportunity, or achieve a goal. You can also use a narrative structure, such as a challenge-solution-outcome, to organize your presentation and guide your audience through your logic and reasoning. However, you should make sure that your story is relevant, credible, and concise.
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- Arth Shah, MBA 🎯 Senior Financial Analyst 🎯 | Excel, SQL, Syntellis, Oracle BI, NetSuite ERP | I Help Drive Business Success by Leveraging My Financial Modeling Skills To Improve Accuracy In Financial Reporting By 25%
Creative tips for telling a story to non-financial stakeholders could be to:* Use analogies and metaphors to make complex information more relatable.* Use humor to engage your audience and make your presentation more memorable.* Use storytelling techniques to make financial information more interesting and engaging.* Use visuals to illustrate your points and make your presentation more visually appealing.* Be passionate about the financial information you are presenting.
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You should *always* be telling a story whether to financial or non-financial audiences. Stories are more memorable and easier to get people to understand a call to action.
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4 Invite feedback
Finally, you should present financial information to non-financial stakeholders as a dialogue, not a monologue. You should invite feedback from your audience by asking open-ended questions, encouraging comments, or soliciting suggestions. Feedback can help you gauge your audience's understanding, interest, and satisfaction with your presentation. It can also help you address any concerns, objections, or gaps in your information. Moreover, feedback can help you build rapport, trust, and collaboration with your audience and foster a positive and productive relationship.
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1. Be straightforward; avoid complexity.2. Use graphs and charts to visualize data.3. Emphasize important measures and their importance.4. Tell a compelling tale that connects data to corporate strategy.5. Make use of benchmarks and comparison data.6. Give the financial figures some context.7. Add projections and scenarios.8. Be ready to participate in conversations and field inquiries.9. Use technology to your reporting advantage.10. Communicate with audience in mind.11. Promote involvement and answer queries.12. Provide supplementary materials to stakeholders who value specifics.13. Conduct follow-up and give frequent updates.14. Foster trust by being open.15. Take into account offering financial literacy instruction.
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- Bhekimpilo Mangena Governance | Legal | Tax | Accounting | Compliance | Global Trade Finance | Risk | ESG
Provide adequate time for questions and comments especially on key performance indicators, your revenues, operating costs, new projects - how well they are doing, for new markets or exiting a particular market - give reasons and due diligence report. Take note of suggestions and report back on these in future - adopted or not.
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5 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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- Daniele Martins Finance internacional leader helping people to transform their careers through developing programs. Strategic Business Partner. FPA Brasil Founder. Thought leader.
Make sure you come out of the presentation with identifed actions points and oweres, so the result of such meeting is effective.
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- Alberto Cesaratto Financial Control manager @ Jacuzzi Group
A budget contains economic and financial data, and it is mainly for executives with a Finance background.Anyway, it is a plan for the whole company so all of the team members have to know the targets and numbers (the ones that the company decides to share).Therefore I think Finance guys have to do efforts to make numbers understandable for the different stakeholders, also giving same basic tools to read basic Finance numbers
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