How does osf on call work?

If you are enrolled in OSF OnCall Advanced Care, you will have 24/7 access to your care team by phone or a tablet . Your personalized care and support is designed with your specific needs in mind and connects you to the right resources.

What types of health issues are treated at an urgent care center?

What types of illness are treated at urgent care centers? Back problems. Breathing difficulties. Bronchitis. Colds. Flu. Ear infection. High fever. Mild to moderate asthma. More items...

What is another name for urgent care?

Other names for similar types of facilities include but are not limited to after hours walk-in clinics, minute clinics, quick care clinics, minor emergency centers, and minor care clinics .

Does on call mean you have to go in?

Restricted on-call status: This type of work might mean that the on-call team members must remain near work premises or focus on work duties while waiting. This type of work often requires payment.

What is the purpose of on call?

What is on call? On call is the practice of designating specific people to be available at specific times to respond in the event of an urgent service issue , even though they are not formally on duty.

What is the difference between urgent and emergency care?

Urgent care is for injuries or illnesses that are not life-threatening. The emergency room, on the other hand, is for serious issues that may be considered a medical emergency .

What is the difference between an emergency appointment and an urgent appointment?

An emergency appointment is reserved for life-threatening conditions that require immediate attention, while an urgent appointment is for non-life-threatening conditions that still require prompt care but can wait for a short period of time.

Which is the most accurate definition of urgent care?

Urgent care centers are medical facilities where you can receive treatment for non-life-threatening conditions, such as illness or minor injuries . You can typically visit these facilities without needing an appointment, but making an appointment or checking in before you arrive may help reduce your wait time.

How does being in call work?

A: Being an on-call or standby worker means that you are not actively working but need to be available to work . How you use your time while on standby is up to you, unless you are required to work. If you can't use your time as you want, then your employer has control over your time and owes you compensation.

What does call in on call mean for a job?

Being on call means an employee is available to work if their employer contacts them . An employee who is on-call isn't working, but they are available in case they need to. Employees who are on call may need to remain at or near their workplace. Unpredictable businesses (e.g., hospitals) may use on-call shifts.

How do call ins work?

What is an Employee Call-in? A call-in is an unplanned absence from work (or any other attendance infraction) that results in an employee “calling in” by phone (or using another approved communication channel) to notify their employer .

Can you call a nurse to ask questions?

When to Call a Nurse Line. With a 24 hour nurse line, you can call 7 days a week, 365 days a year to ask basic health questions and address concerns such as: Your symptoms. Medications and side effects.

OSF OnCall Urgent Care treats minor illnesses and injuries (2024)

Allergies, cold or flu? With a virtual visit you can get the care you need from the comfort of home. Start a Visit

We can treat the minor illness or injury ailing you today. See what we treat.

COVID-19 PCR tests available for people with symptoms. Results should be received within 3-5 days.

Get your child's sports physical at your convenience.

OSF OnCall Urgent Care treats minor illnesses and injuries (3)

In person or virtual, we’re always there!

When you have a minor illness or injury, OSF OnCall Urgent Care makes it easy to get the care you need.

What We Treat

Allergies, cold and flu
Back pain
Earaches, fevers and headaches
Flu shots*
Foreign object in the eye or nose*
Minor allergic reactions
Minor burns or bruises
Minor fractures*
Occupational health services
Pink eye
Rashes and skin concerns
Scrapes and minor cuts
Sore throats
Sprains and strains
Stitches for minor wounds*
Urinary tract infections
Upper respiratory infections
Walk-in school physicals (immunizations not available)
Walk-in sports physicals
And much more!

*Not available for treatment with an OSF OnCall Urgent Care virtual visit

Urgent Care Services

Allergies, cold and flu
Back pain
Earaches, fevers and headaches
Flu shots*
Foreign object in the eye or nose*
Minor allergic reactions
Minor burns or bruises
Minor fractures*
Occupational health services
Pink eye

Rashes and skin concerns
Scrapes and minor cuts
Sore throats
Sprains and strains
Stitches for minor wounds*
Urinary tract infections
Upper respiratory infections
Walk-in school physicals (immunizations not available)
Walk-in sports physicals
And much more!

*Not available for treatment with an OSF OnCall Urgent Care virtual visit

Reserve In-Person Visit

Walk in or make a reservation online for an in-person visit at an OSF OnCall Urgent Care nearyou.

Open 8 a.m. to 8 p.m., seven days a week, even holidays.

Start a Virtual Visit

OSF OnCall Urgent Care virtual visits are available 24/7. No appointment needed.

Simply connect to a trusted OSF OnCall provider using your favorite digital device and get care through an online interview or video visit

Quick and Convenient Care

When life gets hectic, you need health care that's easy. You need OSF OnCall Urgent Care.

WHAT YOU CAN EXPECT

An environment designed around you and your needs
Affordable, high-quality care
Convenient hours to meet your busy schedule – walk in or make a reservation online for in-person care from 8 a.m. to 8 p.m. seven days a week, even on holidays
Most patients get in and out in under 40 minutes
Walk out with medications or supplies you need to get better
24/7 virtual care from anywhere

Other Services from OSF OnCall Urgent Care

Seasonal flu shots (for adults and children age 9 and older)
The Vaccines for Children (VFC)program is not available at OSF OnCall Urgent Care. Call your pediatrician or health department for more information.

Lab work and X-rays as part of your urgent care treatment

Medications and medical supplies needed for treatment

Occupational health services

Pre-employment physicals
DOT physicals
Workers' compensation, initial injury visit
Drug screening*

*To allow for processing, 6 p.m. is the last available time for walk-in drug testing.

Breath alcohol testing
Tuberculosis skin testing

COMMON URGENT CARE QUESTIONS

Is OSF OnCall Urgent Care part of a larger health care system?

Yes, it is part of OSF HealthCare, a faith-based health care system with 15 hospitals serving Illinois and the Upper Peninsula of Michigan.

Since 1877, OSF has kept its Mission strong – to serve people with the greatest care and love.

With over 150 primary care and specialist offices and neuroscience, pediatric, cardiovascular and home care services, OSF patients have access to a variety of medical services.

OSF remains at the forefront of innovation and technology while always providing compassionate care to every patient, every day.

Who will be caring for me?

Each OSF OnCall Urgent Care clinic is staffed by an advanced practice provider, such as a physician assistant or advanced practice registered nurse. In addition, a radiology technologist and either a certified medical assistant, a medical office assistant or a licensed practical nurse, are also on staff to serve as your Care Guide during your visit.

During a virtual visit, you'll be cared for by the same trusted providers you would see during an in-person clinic visit.

What are the wait times?

You can walk-in to get in-person care every day from 8 a.m. to 8 p.m. There’s little wait time and most patients can expect to get in and get out in under 40 minutes. You can also make an online reservation or begin a virtual visit from anywhere.

In compliance with the state law of Illinois, our provider takes a 30 minute break that will start between 11:00 a.m. and 12:30 p.m. The exact timing of the lunch is coordinated during the lowest patient volumes in an effort to minimize delays. Please note, during this time you may experience longer than usual wait times or minor delays in being seen.

Can the urgent care do X-rays?

Yes, X-rays are available as part of your treatment plan, if needed.

Is my insurance plan accepted for my urgent care visit?

OSF OnCall Urgent Care accepts a number of insurance plans, including Blue Cross Blue Shield, Humana and Health Alliance. Click here to see a complete list of plans.

Do I need to have a primary care physician?

No, you don’t need to have a primary care physician to be seen at one of our urgent care clinics. If you’d like, we can help connect you to a provider in your area for your future health and wellness needs.

What if I have a medical emergency?

If this is a medical emergency, call 9-1-1 or get to the emergency room at a hospital near you.