Is Progressive Good at Paying Claims? (2024)

Progressive is decent at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Progressive scored 861 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

How Progressive's Claims Process Compares to Competitors

Company

Claims Satisfaction Score

Progressive

861/1000

Farmers

882/1000

State Farm

882/1000

Geico

874/1000

Kemper

798/1000

Source: J.D. Power Claims Satisfaction Survey, 2022

It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circ*mstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state's insurance regulator for help.

To learn more about the claims process, check out WalletHub's guide to car insurance claims.

This answer was first published on 10/10/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Is Progressive Good at Paying Claims? (2024)

FAQs

Is Progressive Good at Paying Claims? ›

J.D. Power 2023 Insurance Claims Satisfaction: Similar to their overall ratings in the United States, Progressive sat just below the industry average by 8 points with a score of 870 out 1000. NAIC Insurance Claims Complaints Index: Progressive earned a score of 1.97 which is . 97 points above the national average.

Does Progressive have good payouts? ›

Progressive is decent at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Progressive scored 861 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

How long does Progressive insurance take to settle a claim? ›

We resolve many property damage claims within 7 to 14 days, but repair times can vary greatly based on your vehicle, the damage, etc. No matter what, we'll work quickly and efficiently so you can get back to your normal routine.

How much does Progressive pay in claims? ›

How much does a Progressive Claims Adjuster make in California? As of Jun 4, 2024, the average annual pay for a Progressive Claims Adjuster in California is $66,444 a year. Just in case you need a simple salary calculator, that works out to be approximately $31.94 an hour.

Does Progressive insurance go up after a claim? ›

Your rate may go up if you have comprehensive auto coverage and file a claim for incidents like car theft and vandalism, hitting a deer, fire, glass breakage (including a cracked windshield), hail/weather-related damage, and other acts of nature.

How many claims before Progressive drops you? ›

Insurers may not drop a customer after their first one or two incidents. The first step is often to increase your car insurance rate. From there, if a customer has another accident or files more claims, the insurer may send a notice that they won't be renewing the policy at the end of its term.

Which insurance company has the highest payout? ›

Max Life Insurance has the greatest claim settlement ratio in terms of claim number, with 99.34% for the fiscal year 2021-22. Exide Life Insurance and Bharti Axa Life Insurance came in second with a 99.09 percent death settlement percentage.

Does Progressive send out an adjuster? ›

Your insurance company will appoint an insurance adjuster, or multiple adjusters, to investigate your claim. Typically, the adjuster contacts you within one to three days of the claim filing. Your adjuster arranges an inspection, assesses the damage to your car, and/or addresses any personal injury claims.

How long does it take to get a check from Progressive? ›

How long does it take to get a settlement check after a car accident? The amount of time it takes to settle an insurance claim for a car accident varies, anywhere from a few days/weeks to several months.

Is Progressive accident forgiveness worth it? ›

For drivers in California, accident forgiveness isn't an option. Proposition 103, which passed in the state in 1988, outlaws “excessive” insurance rates and accident forgiveness was deemed excessive as you're essentially paying for coverage on an accident that hasn't happened yet.

Do I have to pay deductible if I was not at fault Progressive? ›

Do I pay a car insurance deductible if I'm not at fault? If the other driver is officially deemed at fault, their insurance company can pay for your repairs if you file them, and you won't have to pay your deductible.

Will my insurance go up if I make a lot of claims? ›

While at-fault accidents typically raise premiums higher than no-fault accidents, any car insurance claim can impact your premium. Filing multiple claims within a short period of time can also lead to a higher risk assessment and therefore, higher rates.

Should I call my insurance if it wasn't my fault Progressive? ›

Regardless of who's at fault, it's a good idea to inform your car insurance company that an accident occurred. Keep in mind that it's your choice whether to file an auto insurance claim with your insurer or the other driver's insurer.

What are Progressive payouts? ›

A progressive jackpot is a jackpot (a gambling grand prize or payout) which increases each time the game is played but the jackpot is not won.

What are the odds of winning a progressive jackpot? ›

Chances of Winning a Progressive Jackpot

That is a lot higher than the game's best ever jackpot payout of $22.3 million. However, some Vegas progressive jackpot slots have even worse odds. Some games offer odds of 1 in 150 million to 1 in 300 million.

What happens when you win a progressive jackpot? ›

Once the jackpot has been won, the prize amount resets to the base jackpot prize level (seed value), and it begins to increase again. There isn't a way to guarantee you win the progressive jackpot on a slot machine since the outcome of a spin is always random.

How long does Progressive take to respond to a demand letter? ›

It can take anywhere from several weeks to several months for Progressive to respond to demand letters. In some instances, Progressive may fail to respond at all.

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