It’s a tough time for consumers in just about every way, and car insurance is no exception. Rising premiums, slower claims processes and the suspicion that insurers may be hindering the repair process are all reasons why drivers may not be feeling confident in auto coverage. While there’s no actual proof that car insurance is getting worse in 2023, many motorists may believe this is the case.
In this article, we at the MarketWatch Guides Team will examine a few of the key problems facing drivers and insurers in 2023. We’ll also mention potential opportunities for increased customer satisfaction in the future, in the hopes that better times are ahead for the auto industry as a whole.
Key Takeaways:
- Car insurance costs are expected to continue rising through 2023.
- Customer satisfaction is suffering due to slower car repairs and claims processing.
- Insurance companies have been accused of pressuring repair facilities to cut corners.