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Jump to: Best Internet Provider | Availability Maps | Customer Reviews | Johnstown ISP Report Card
 | Johnstown ISP Report Card | C- |
 | Download Speed for Most Households | 1,017 Mbps |
 | Number of Internet Service Providers | 5 |
 | Real Johnstown Customer Ratings | 2 |
Data last updated on August 28, 2024, reflecting the most recent FCC update from August 20, 2024, which is based on the Broadband Data Collection as of December 31, 2023.
Johnstown has 5 internet service providers, they are sorted by coverage, available speed, and customer rating from our unbiased internet provider report. Fiber, Cable, and Fixed Wireless internet are available in the city. Reviews are grouped by provider and the type of service they offer, covering all 3 available internet technologies in Johnstown.
Availability:
96.7%
Customer Rating:
(53)
View Plans
1-877-919-4813
Connection
Availability
Avg. Download Speed 
The highest download speed available in Johnstown.
Max Download Speed Calculated from the maximum speeds available to most Johnstown residents, weighted by user distribution.
Customer Rating
Fiber
10.9%
1,000 Mbps
1,000 Mbps
(3)
Cable
96.7%
1,000 Mbps
1,000 Mbps
(50)
Availability:
8.5%
Customer Rating:
(1,727)
View Plans
1-877-244-3013
Connection
Availability
Avg. Download Speed The highest download speed available in Johnstown.
Max Download Speed Calculated from the maximum speeds available to most Johnstown residents, weighted by user distribution.
Customer Rating
Cable
8.5%
1,200 Mbps
1,200 Mbps
(1,400)
Connection
Availability
Avg. Download Speed The highest download speed available in Johnstown.
Max Download Speed Calculated from the maximum speeds available to most Johnstown residents, weighted by user distribution.
Customer Rating
Fixed Wireless
69.6%
46 Mbps
50 Mbps
(0)
Availability:
58.5%
Customer Rating:
(187)
View Plans
1-833-601-2935
Connection
Availability
Avg. Download Speed The highest download speed available in Johnstown.
Max Download Speed Calculated from the maximum speeds available to most Johnstown residents, weighted by user distribution.
Customer Rating
Fixed Wireless
58.5%
39 Mbps
100 Mbps
(181)
Above are the top 4 providers in Johnstown, PA for most people based on high speed internet coverage, speeds, and customer reviews. Click below to see all providers in your city.
Availability:
52.7%
Customer Rating:
(562)
View Plans
1-833-213-7018
Connection
Availability
Avg. Download Speed The highest download speed available in Johnstown.
Max Download Speed Calculated from the maximum speeds available to most Johnstown residents, weighted by user distribution.
Customer Rating
Fixed Wireless
52.7%
278 Mbps
300 Mbps
(144)
Providers with less than 1% coverage in this city are excluded from the list. To see if one of these providers is available at your home, please use the address search above.
Satellite providers generally have 100% coverage, so we have included these options below
Speed and technology may vary by address for all providers. Please note we may have a financial relationship with some of the providers above, which does not impact the customer ratings displayed. Customer ratings listed above are national ratings, local Johnstown ratings may vary and are shown below.
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Who is the Best Internet Provider in Johnstown, PA?
Atlantic Broadband is the best internet provider in Johnstown based on Pennsylvania customer satisfaction ratings and reviews. Based on our extensive and unbiased survey, Atlantic Broadband had the best reviews at the local, state, and national levels versus all available providers in Johnstown, making it a solid recommendation among providers with reviews. Atlantic Broadband is an option for 96.72% of the city.
Click here to get Atlantic Broadband
or call 1-877-919-4813
The chart and table below show average customer ratings from customers in Johnstown, Pennsylvania, and customers throughout the country.
Top Rated Internet Providers in Johnstown
| Atlantic Broadband | 3.00 | 2.60 | 2.81 |
|---|---|---|---|
| XFINITY | 2.00 | 3.24 | 3.33 |
| Verizon | N/A | 3.79 | 3.81 |
| T-Mobile Home Internet | N/A | 3.70 | 4.06 |
- State Rating
- National Rating
Local, State, and National Ratings for all Johnstown Internet Providers
| ISP / Tech Type | Johnstown Overall | Pennsylvania Overall | National Overall | For Service | ||
|---|---|---|---|---|---|---|
| Atlantic Broadband | (1) |  (15) | (49) | View Plans | ||
| XFINITY |  (1) | (178) | (1592) | View Plans | ||
| Verizon | (0) | (102) | (542) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (170) | View Plans | ||
| HughesNet | (0) | (1) | (13) | View Plans | ||
| Viasat | (0) | (0) |  (10) | View Plans | ||
| In The Stix Broadband | (0) | (0) | (0) | View Plans |
Based on 306 reviews from Pennsylvania internet customers, Atlantic Broadband is the best internet service provider for Johnstown residents. Atlantic Broadband was rated at an average of 2.60 out of 5 in our report for overall customer satisfaction. XFINITY from Comcast wins for second-place in Pennsylvania, with 2.00 out of 5 stars and 8.5% coverage in Johnstown.
At a national level, based on 2376 national reviews for any of the providers listed above, T-Mobile Home Internet is rated higher than any other provider, with a rating of 4.06 out of 5.
Which Providers are Available at my Home in Johnstown?
a different provider.
Internet Availability Key
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Speeds and coverage vary within the city, and sometimes even from block to block. The map shows speeds per provider and where each provider is available.
Who is the Fastest Internet Provider in Johnstown?
Based on both FCC data and unbiased customer ratings in Johnstown, the fastest internet in the city comes from XFINITY from Comcast.
Data Reported to FCC by ISPs: Average Maximum Available in Johnstown
Max Advertised Speed in Johnstown, PA
| XFINITY from Comcast | 1,200 |
|---|---|
| Atlantic Broadband | 1,000 |
| In The Stix Broadband | 1,000 |
| Verizon | 300 |
| Viasat | 100 |
| T-Mobile Home Internet | 100 |
| HughesNet | 25 |
| ISP / Tech Type | Max Advertised Speed | ||
|---|---|---|---|
| XFINITY from Comcast | 1,200 Mbps | ||
| In The Stix Broadband | 1,000 Mbps | ||
| Atlantic Broadband | 1,000 Mbps | ||
| Verizon | 300 Mbps | ||
| T-Mobile Home Internet | 100 Mbps | ||
| Viasat | 100 Mbps | ||
| HughesNet | 25 Mbps |
Customer Ratings for Internet Provider Speeds in Johnstown
| XFINITY | 3.00 | 3.70 | 3.76 |
|---|---|---|---|
| Atlantic Broadband | 3.00 | 3.00 | 3.60 |
| Verizon | N/A | 4.04 | 4.04 |
| T-Mobile Home Internet | N/A | 3.30 | 3.86 |
- State Rating
- National Rating
| ISP / Tech Type | Johnstown Speed | Pennsylvania Speed | National Speed | For Service | ||
|---|---|---|---|---|---|---|
| XFINITY | (1) | (178) | (1592) | View Plans | ||
| Atlantic Broadband | (1) | (15) | (49) | View Plans | ||
| Verizon | (0) | (102) | (542) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (170) | View Plans | ||
| HughesNet | (0) | (1) | (13) | View Plans | ||
| Viasat | (0) | (0) | (10) | View Plans | ||
| In The Stix Broadband | (0) | (0) | (0) | View Plans |
Based on data reported by Johnstown ISPs to the FCC, the fastest speeds in the city are available through XFINITY from Comcast. The company offers speeds up to 1,200 Mbps in Johnstown. Therefore, the average customer can get up to 1,200 Mbps if they're willing to purchase the fastest subscription tier available at their homes.
However, actual customers in the city rated their satisfaction with internet speed highest with XFINITY from Comcast. This indicates XFINITY reliably delivers speeds expected by the customer based on the plan they are paying for.
Who is the Cheapest Internet Provider in Johnstown?
Pennsylvania customers rate Atlantic Broadband as the cheapest internet service provider in state. Data comes from customers in the state rating their satisfaction with pricing. This feedback is valuable because it considers price changes and whether the speeds paid for are worth it.
Atlantic Broadband received a local rating of 4.00 out of 5, which is lower than the average across all internet providers in the country. XFINITY from Comcast is rated in second place for affordability by the company’s Johnstown customers with an average price rating of 1.00 out of 5.
The chart and graph below show how customers in Johnstown, Pennsylvania, and the United States rated the affordability of their internet service.
Rated Affordability in Johnstown
| Atlantic Broadband | 4.00 | 2.53 | 2.59 |
|---|---|---|---|
| XFINITY | 1.00 | 2.85 | 2.98 |
| T-Mobile Home Internet | N/A | 3.60 | 4.14 |
| Verizon | N/A | 3.51 | 3.49 |
- State Rating
- National Rating
| ISP / Tech Type | Johnstown Affordability | Pennsylvania Affordability | National Affordability | For Service | ||
|---|---|---|---|---|---|---|
| Atlantic Broadband | (1) | (15) | (49) | View Plans | ||
| XFINITY |  (1) | (178) | (1592) | View Plans | ||
| T-Mobile Home Internet | (0) | (10) | (170) | View Plans | ||
| Verizon | (0) | (102) | (542) | View Plans | ||
| HughesNet | (0) | (1) | (13) | View Plans | ||
| Viasat | (0) | (0) | (10) | View Plans | ||
| In The Stix Broadband | (0) | (0) | (0) | View Plans |
Johnstown Internet Health Assessment
ISP Reports evaluates the technological infrastructure across the United States. This includes assessing a grade for ISP providers and infrastructure in the city and setting an index number for the digital connectivity of its residents. You can view the ISP Report Card and the Digital Connectivity Index for Johnstown below, including the metrics used and how Johnstown compares to the rest of Pennsylvania and nation.
Metric (hover for details) | Johnstown | Pennsylvania | USA | ||
|---|---|---|---|---|---|
Fiber Availability Percent The percentage of households in Johnstown that have a Fiber internet connection available to their home. | 11.26% | 57.47% | 58.41% | ||
Average Download SpeedThe maximum download speed most households can get on average. This is measured by availability in a block group and weighted by the population in that area. | 1,017 Mbps | 1,684 Mbps | 2,565 Mbps | ||
Provider CountThe number of providers available for most people. This is a weighted average by block rather than a total for Johnstown. | 3.1 | 4.7 | 5.8 |
Metric (hover for details) | Johnstown | Pennsylvania | USA | ||
|---|---|---|---|---|---|
Average Household SizeA larger household size in a city indicates that there will be a greater need for bandwidth due to simultaneous usage, multiple devices, and network congestion. | 2.2 | 2.5 | 2.7 | ||
Work From Home PercentA higher percent of the population working from home indicates bandwidth requirements being more widely needed rather than consolidated to commercial portions of the city. | 9% | 12% | 12% | ||
Households with DevicesA higher percentage of households with computing devices in the home indicates a higher level of infrastructure needed to support those households. | 86% | 92% | 94% | ||
Households with InternetA higher percentage of households with internet indicates a higher need for usage and connectivity in people’s daily lives. | 82% | 88% | 89% | ||
Households with BroadbandA higher percentage of households with a broadband connection (defined as speeds above 25 Mbps) indicates heavier usage needs within these households. | 67% | 75% | 73% | ||
Broadband Usage vs. AvailabilityThis measures what percentage of households who have a broadband connection to their home actually have an active subscription to that service. | 69% | 76% | 74% |
Our demographic data is sourced from the latest 5-year release of the American Community Survey by the US Census Bureau.
Johnstown ISP Report Card & Digital Connectivity Index
The ISP Report Card in Johnstown is C-, which is comparable to other cities. The local demand for broadband internet connectivity in Johnstown is high with a score of 42 / 100 in our Digital Connectivity Index. This means that internet service providers operating in Johnstown have done a average job meeting the needs of its residents.
The Johnstown ISP Report Card evaluates the city on availability and speed metrics compared to other cities in the United States. ISP Infrastructure can vary greatly and on its own isn’t a perfect measure of what a city needs. Please see our ISP Report Card along with the Digital Connectivity Index above to evaluate how well the connectivity demand is met by the existing infrastructure.
82% of Johnstown households have an internet connection despite having 97.04% availability. 67% of households have fiber, cable, or DSL, 3% have satellite, 0% are still on dial-up, and 2% of households have internet but don’t pay for a subscription because it’s subsidized by the Affordable Connectivity Program.
As you can see in the table above, while 67% of households have a broadband connection such as fiber, cable or DSL available to their home, 69% subscribe to it. A moderate amount of Johnstown residents are taking advantage of the available internet infrastructure.
For more details, please visit our ISP Report Card and Digital Connectivity Index pages.
How do Neighboring Cities Compare to Johnstown?
Dale, PA
- ISP Report Card: C
- Digital Connectivity Index: 31 / 100
Lorain, PA
- ISP Report Card: C-
- Digital Connectivity Index: 44 / 100
Southmont, PA
- ISP Report Card: D+
- Digital Connectivity Index: 53 / 100
Ferndale, PA
- ISP Report Card: D
- Digital Connectivity Index: 47 / 100
East Conemaugh, PA
- ISP Report Card: D+
- Digital Connectivity Index: 34 / 100
Geistown, PA
- ISP Report Card: C
- Digital Connectivity Index: 58 / 100
Elim, PA
- ISP Report Card: C
- Digital Connectivity Index: 50 / 100
Westmont, PA
- ISP Report Card: C-
- Digital Connectivity Index: 70 / 100
Parkhill, PA
- ISP Report Card: D
- Digital Connectivity Index: 46 / 100
How Much Speed does a Johnstown Household Need?
Higher speed is typically preferred, but that comes at a higher price. The average size of a household in Johnstown is 2.2, which is smaller than the Pennsylvania average of 2.5 and smaller than the national average of 2.7. Johnstown's average household income is $51,682 which is much lower than the Pennsylvania average of $83,372 and much lower than the national average of $86,735. Homes with fewer people living in them and with lower incomes tend to indicate fewer devices being used less often.
Johnstown also has 14% of its population enrolled in school between the 6th grade and college level, this is lower than the Pennsylvania average of 15%. Additionally, 9% of residents work from home, which is lower than the 12% of residents in Pennsylvania who work from home. This and other factors you can see above show us that the community of Johnstown has a low need for internet connectivity and speeds.
Compared to the rest of the country, Johnstown households are much more technology-disengaged. 86% of households have some sort of computing device, 71% have desktops or laptops in the home, and 82% have smartphones.
Which Fiber Internet Providers are Available in Johnstown?
Availability:
10.9%
Customer Rating:
(3)
Avg. Download Speed
1,000 Mbps
Atlantic Broadband offers Fiber service to 10.9% of Johnstown homes. Across the city, Atlantic Broadband Fiber has speeds up to 1,000 Mbps
Which Cable Internet Providers are Available in Johnstown?
Availability:
96.7%
Customer Rating:
(50)
Avg. Download Speed
1,000 Mbps
Atlantic Broadband offers Cable service to 96.7% of Johnstown homes. Across the city, Atlantic Broadband Cable has speeds up to 1,000 Mbps
Availability:
8.5%
Customer Rating:
(1,400)
Avg. Download Speed
1,200 Mbps
XFINITY from Comcast offers Cable service to 8.5% of Johnstown homes. Across the city, XFINITY Cable is the only type of service available from the company, with speeds up to 1,200 Mbps
Which DSL Internet Providers are Available in Johnstown?
According to the most recently submitted data by internet service providers to the FCC, there are currently no DSL providers available in Johnstown, PA.
Which Fixed Wireless and LTE Internet Providers are Available in Johnstown?
Availability:
69.6%
Customer Rating:
(0)
Avg. Download Speed
46 Mbps
In The Stix Broadband offers Fixed Wireless service to 69.6% of Johnstown homes. Across the city, In The Stix Broadband Fixed Wireless is the only type of service available from the company, with speeds up to 46 Mbps, with speeds from 10 Mpbs up to 50 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 1.0 and as high as 20, with an average of 18 Mbps throughout the city.
Availability:
58.5%
Customer Rating:
(0)
Avg. Download Speed
39 Mbps
T-Mobile Home Internet offers Fixed Wireless service to 58.5% of Johnstown homes. Across the city, T-Mobile Home Internet Fixed Wireless is the only type of service available from the company, with speeds up to 39 Mbps, with speeds from 25 Mpbs up to 100 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 3.0 and as high as 20, with an average of 6.3 Mbps throughout the city.
Availability:
52.7%
Customer Rating:
(0)
Avg. Download Speed
278 Mbps
Verizon offers Fixed Wireless service to 52.7% of Johnstown homes. Across the city, Verizon Fixed Wireless is the only type of service available from the company, with speeds up to 278 Mbps, with speeds from 50 Mpbs up to 300 Mbps depending on the address. Upload speeds differ from download speeds, and are as low 5.0 and as high as 20, with an average of 19 Mbps throughout the city.
Which ISP Should You Choose in Johnstown?
The right ISP for you depends upon your needs, but in general we can make the following suggestions:
- The best all-around internet service provider in Johnstown is Atlantic Broadband.
- The fastest internet provider should be XFINITY from Comcast. Considering speed for the money and reliability in speeds, XFINITY from Comcast may be a better choice based on real-world local customer feedback.
- The most affordable internet provider in Johnstown is Atlantic Broadband.
- Viasat, HughesNet, and Atlantic Broadband has the broadest coverage in Johnstown, and is most likely to cover your home. To find out exactly what's available at your home, please use our address search tool.
How does Johnstown compare to other cities with a similar population?
To see how Johnstown stacks up on the national level, it's useful to look at some other cities with similarly sized populations. Below you can see a list of these cities and how they compare to Johnstown's C- ISP Report Card and 42 / 100 Digital Connectivity Index.
Taylors, SC
- ISP Report Card: A-
- Digital Connectivity Index: 74 / 100
Fairfield, OH
- ISP Report Card: A-
- Digital Connectivity Index: 63 / 100
Fallbrook, CA
- ISP Report Card: B+
- Digital Connectivity Index: 80 / 100
Georgetown, KY
- ISP Report Card: B+
- Digital Connectivity Index: 67 / 100
Greenacres, FL
- ISP Report Card: B
- Digital Connectivity Index: 66 / 100
Jamesburg, NJ
- ISP Report Card: B
- Digital Connectivity Index: 89 / 100
Newark, CA
- ISP Report Card: A-
- Digital Connectivity Index: 95 / 100
Rosenberg, TX
- ISP Report Card: A-
- Digital Connectivity Index: 62 / 100
Spring Hill, TN
- ISP Report Card: A-
- Digital Connectivity Index: 91 / 100
