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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,631 ratings
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Problems in the last 24 hours in Potomac, Maryland
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Potomac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Potomac, Montgomery County, Maryland
The most recent Comcast Xfinity outage reports came from the following cities:McLean, Arlington, Washington, D.C., Silver Spring, Chevy Chase, Herndon, Rockville, Fairfax, Germantown, Vienna, Falls Church, Sterling, Chantilly, Reston and Bethesda.
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| City | Problem Type | Report Time |
|---|---|---|
 McLean | Internet | |
| Arlington | Internet | |
| Arlington | Internet | |
| Washington, D.C. | Internet | |
| Silver Spring | TV | |
| Washington, D.C. | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Potomac, Maryland
Latest outage, problems and issue reports in Potomac and nearby locations:
- Vera Marie (@VeraMF11) reported fromWashington, D.C., District of Columbia
@capitalweather Maybe this explains the xfinity outage in NW
- laSerenissima20 (@laSerenissima20) reported fromFriendship Heights, Maryland
@comcastcares is a joke. They tell you something and then when you ask a question about what they said, they disappear. Stick with a customer until the problem is resolved.
- Ward8Beauty (@Ldeenay) reported fromWashington, D.C., District of Columbia
atp @comcastcares @Xfinity is begging me to switch internet providers. More than 36 hours without service and still no explanation or resolution. @RCNconnects I’ll be contacting u tomorrow.
- Ward8Beauty (@Ldeenay) reported fromWashington, D.C., District of Columbia
@Xfinity my internet has been out since 1:00 this morning. I’d like to know what taking so long to fix the issue and why the time the issue is suppose to be fixed keeps changing? It went from 8am to 12pm to 4pm and now 8pm. This is unacceptable.
- Delvon🥀 (@DelvonMarshall) reported fromArlington, Virginia
Coulda had another customer if your support didn’t ******* SUCK @comcast
- Sheer **cking Travis (@travisjohnson) reported fromReston, Virginia
@SadAndYellow If you have Comcast, it's on their Peaco*ck streaming service for free.
- BLS (@Brandy_Swayze) reported fromCabin John Park, Maryland
@verizonfios customer loyalty is not a thing they nurture! Maybe @Xfinity does?
- Ward8Beauty (@Ldeenay) reported fromWashington, D.C., District of Columbia
The fact that @Xfinity @comcastcares has not issued a statement regarding their nationwide outage, that is affected thousands of customers is shady as ****. My theory is that they’ve been hacked and that’s why they can’t give a definitive answer on when service will be restored
- Ward8Beauty (@Ldeenay) reported fromWashington, D.C., District of Columbia
@dcpublicschools Xfinity and RCN are experiencing internet outages in DC for almost 48 hours with no resolution in site. How do you expect kids to log on for virtual learning tomorrow?
- LSJR (@lll1424) reported fromArlington, Virginia
@comcastcares @Xfinity are you enjoying the horrible press ? your company is complete trash for implementing data caps during a pandemic. Yet you raised my internet speeds to 1.2 gigs at “no cost to me “ . I’m done. Moving out and getting Fios.
- Jim Dunn (@jimdunn) reported fromPotomac, Maryland
Why is @comcast and @Xfinity online sales and support such torture. We’ve been good customers and you just seem to be jerking us around.
- mm🗽 (@melodymuses) reported fromWashington, D.C., District of Columbia
@comcastcares Why is it taking so long to restore service to 20010? It’s been more than 12 hours now.
- laSerenissima20 (@laSerenissima20) reported fromFriendship Heights, Maryland
@comcastcares @Comcast Doesn't help customers. When you ask them a question, they ignore you.
- laSerenissima20 (@laSerenissima20) reported fromFriendship Heights, Maryland
@comcastcares @Comcast doesn't take customers seriously and stay online with them until problem is resolved
- SWATI SRIVASTAVA (@swati2235) reported fromArlington, Virginia
Worst service ever #comcast very disappointing
- Timbo (@BishYouCray2) reported fromArlington, Virginia
@comcastcares Congratulations! Your new Data Usage Plan just lost you a long term customer. Got the surprising email yesterday. Fios representatives happened by my house today. Yes. It costs more. But with you requiring customers to use your hardware for virus protection
- AlixTakesaBite (@AlixTakesaBite) reported fromArlington, Virginia
So I’m thinking about breaking up with my cable company. I know I’m a terrible #millenial for still even having a relationship with them! I pay more NOW for the same equipment @Xfinity gave me two years ago. Have you said goodbye to traditional cable? 📺
- Lucas (@foodlucas) reported fromWashington, D.C., District of Columbia
. @xfinity techs need to be prioritized for the vaccine. My tech, Chris Garner, is literally going into people’s homes and helping them fix their connectivity needs so that they can continue to safely work from home. To me, he and all other techs are front line essential workers.
- Goddess (@dakiniyogini816) reported fromArlington, Virginia
@starkvillain Actually, I’ve never had a problem with Comcast
- Vera Marie (@VeraMF11) reported fromWashington, D.C., District of Columbia
@PoPville anyone else's internet down? Xfinity (Comcast) service stopped working today at 2:30 pm. Maybe it is weather related? #WashingtonDC #internetoutage
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ben Edgar (@BenEdgar801) reported
@3FitzSLC @MLS @AppleTV I don't do apple products. Haha. Now I have to pay for another service on top of all the services I already pay for plus Comcast.
- Dhruva Krishnamurthy (@_d_h_r_u_v_a) reported
@ariadneconill Are you on @Xfinity Wireless? I have real bad speeds...
- Scott C. 🧩 🏴✌️ (@pux19) reported
@thethrill909 @4EverBlueshirts Yup, and then have the audacity to black out NHL network Ranger games in Fairfield county Ct since technically the home cable carrier is supposed to be carrying the game but wait MSG no longer exists on said home cable carrier, Comcast/Xfinity. Unfriggen real.
- elly (@icedoll456) reported
cant believe comcast is party of the mergethey just exist to be a poisonous company with no value or purpose whatsoever since theyre also known for being garbage internet providers huh
- g.g. (@spacespud69) reported
Why does xfinity make u download the app to set up wifi… I dont have service to access apps thats why im getting wifi…. The world is *** backwards
- Rick Foster (@rickfoster) reported
@StinkyPeach_ @bighoneydrizzle Them having the personalities be front facing customer service reps on why they aren't on Comcast after a New Digital Carrier social post really stinks and probably isn't good for them mentally in the long term.
- npthree (@npthree) reported
@JasonLaCanfora @Fanatics The worst customer service I've ever seen. Search for complaints and their customer service is in a class with Xfinity/comcast, Dish Network, & United Airlines
- 𝕾𝖕𝖔𝖔𝖐𝖞 𝕿𝖆𝖛 🩸 (@shutuptav) reported
@Xfinity you’re posting me off bad.
- LSAnomalyBotTest (@AnomalyLs) reported
@comcast users in Lake Township:Illinois may be experiencing poor performance to @googlecloud in Washington, DC. End-user latency is 274ms and normally it's 37ms. Issue started 22:38:58 UTC.
- Ted Nasworthy (@NasworthyTed) reported
@Xfinity @KathieRiceYepko You guys are the absolute worst. I've spent three hours trying to log into your app and apparently you dont have a single person answer the phone. i even chatted with some one who, I believe, intentionally transferred me to someone who wasn't there as retribution for my annoyance
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