Comcast Xfinity Outage in Mystic, Connecticut (2024)

Comcast Xfinity Outage in Mystic, Connecticut (1)

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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 128,480 ratings

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Problems in the last 24 hours in Mystic, Connecticut

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Mystic and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Mystic, Connecticut (9)

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Mystic, Connecticut (10)

    Internet (59%)

  2. Comcast Xfinity Outage in Mystic, Connecticut (11)

    TV (12%)

  3. Comcast Xfinity Outage in Mystic, Connecticut (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Mystic, Connecticut (13)

    Total Blackout (8%)

  5. Comcast Xfinity Outage in Mystic, Connecticut (14)

    E-mail (7%)

  6. Comcast Xfinity Outage in Mystic, Connecticut (15)

    Phone (2%)

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Live Outage Map Near Mystic, New London County, Connecticut

The most recent Comcast Xfinity outage reports came from the following cities:Groton, Stonington, Mystic, New London and Ledyard.

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CityProblem TypeReport Time
Comcast Xfinity Outage in Mystic, Connecticut (16)GrotonInternet
Comcast Xfinity Outage in Mystic, Connecticut (17)StoningtonInternet
Comcast Xfinity Outage in Mystic, Connecticut (18)MysticInternet
Comcast Xfinity Outage in Mystic, Connecticut (19)New LondonInternet
Comcast Xfinity Outage in Mystic, Connecticut (20)LedyardInternet
Comcast Xfinity Outage in Mystic, Connecticut (21)MysticWi-fi

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Mystic, Connecticut

Latest outage, problems and issue reports in Mystic and nearby locations:

  • Comcast Xfinity Outage in Mystic, Connecticut (22)Jorge Verde (@j_verde) reported fromMontville Center, Connecticut

    @cody_susi bruh it was so lit, saw him at rolling loud and it was dope. but way doper at a smaller venue like xfinity in the pit. him and durk killed that sh*t hah

  • Comcast Xfinity Outage in Mystic, Connecticut (23)Ahegao Prime (@OYB_L1F3) reported fromNew London, Connecticut

    Imagine having your Internet bill set up to automatically be paid and then finding out you are a motn late on a payment because your service was shut off lol maybe this is a sign of things to come, seeing as Comcast just moved in this week. Stay free, Atlantic Broadband

  • Comcast Xfinity Outage in Mystic, Connecticut (24)Laurie K (@lauriek71) reported fromLong Hill, Connecticut

    @comcastcares It is very sad to see you have no problem going up on your loyal existing customers and offering new customers a rate of half of what I am paying. I sent you a private message as well.

  • Comcast Xfinity Outage in Mystic, Connecticut (25)Kristin Harkness (@kristinharkness) reported fromWaterford, Connecticut

    @AtlanticBBInc Just spent over 30 mins waiting to talk to a rep because TV not working - got disconnected just as the rep came on the line. Terrible terrible terrible experience. I hear Comcast is in the neighborhood now ....

  • Comcast Xfinity Outage in Mystic, Connecticut (26)Loki 🗡 (@PortugalViking) reported fromGroton, Connecticut

    @Xfinity your store in Groton Ct totally made my day. Dante was quick to help with an issue with a ancient cable box they sent me. Keep up the great customer service, you'll always have a customer in me 😁😁

  • Comcast Xfinity Outage in Mystic, Connecticut (27)Bootsy (@ariginalCT) reported fromGroton, Connecticut

    @nflnetwork @comcastcares @Xfinity coverage 2nite sucks!!! Channel keep freezing. Plz fix asap....I luv my football

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Mystic, Connecticut (28)KERST12 (@Kerst_TTV) reported

    @LogicaISoIution @Xfinity 2 questions?1: do you have any cordless home phones or baby monitors or camera systems not connected to the wifi that connect to themselves on their own network?2: has anyone tech wise come to your house and replace interior cables/splitters/fittings or the line in from pole?

  • Comcast Xfinity Outage in Mystic, Connecticut (29)⚡️ (@spf301) reported

    @Xfinity your streaming app for smart tvs sucks man

  • Comcast Xfinity Outage in Mystic, Connecticut (30)Cheryl Riley (@Cheryl4moco) reported

    @AppleSupport Hi Apple support! I love my iPhone 13 pro and have had zero problems since I bought it last year… until the recent issue that you announced that forced me to reinstall OS. Since then, nothing is working correctly.. can’t get email from Comcast, apps don’t work help

  • Comcast Xfinity Outage in Mystic, Connecticut (31)Muscan/ Alexandra Raptopoulou fv. (@__muscan__) reported

    @NascarDrunk @BlackFlagMatter Turning a other series into a lower series but something like Xfinity is still a terrible feeder and all it's really done is destroy those series like the truck series with talent and let the money previal more.

  • Comcast Xfinity Outage in Mystic, Connecticut (32)Cornelius (@Cornball1969) reported

    @comcast How much money was paid for this terrible ad?

  • Comcast Xfinity Outage in Mystic, Connecticut (33)Isa Ramirez (@patrioticisa) reported

    @Hendrick24Team @WilliamByron How can you be doing so bad with a car that had top 4 speed at qualifying, and a driver who was about to win in the xfinity race yesterday?

  • Comcast Xfinity Outage in Mystic, Connecticut (34)Alan J. Levine (@AlanJLevine) reported

    @comcast Comcast is an insidious actor cloaking itself in robes of virtue. It will no doubt be one of the first adopters of social credit scores for companies, and will then help push these scores onto American citizens. Instead of the Chinese Communist Party, we have companies like them.

  • Comcast Xfinity Outage in Mystic, Connecticut (35)CaliKing10000 (@TheeBrandon_R) reported

    Xfinity really does have the worst WiFi. ATT me pls 🥹

  • Comcast Xfinity Outage in Mystic, Connecticut (36)nugget (@nugget45033235) reported

    @comcast Then why my **** down every other week

  • Comcast Xfinity Outage in Mystic, Connecticut (37)Sessions_TV 🇨🇦 (@Sessions_TV_) reported

    @LogicaISoIution @Xfinity ya, changing service providers 🙃

Comcast Xfinity Outage in Mystic, Connecticut (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

You can check for outages using the Xfinity app on your mobile phone. Simply open the Xfinity app and outage information appears.

Why does Xfinity have so many outages? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Why is my Xfinity suddenly not working? ›

Check the power and connections for your devices

Check that all the cable connections are secure. If your TV is hooked up to a TV Box, VCR, or DVD player, check that the TV is on the right channel or input. If Xfinity TV isn't working on all your TVs, the problem is probably outside of your home.

Why is my Xfinity WiFi not working properly? ›

Confirm the equipment cables are plugged in and the coaxial cable is tightened as much as possible to both the wall outlet and your modem/gateway. Make sure you are within a reachable WiFi coverage area from the gateway or router.

How do I know if my network is down in my area? ›

You can also check your internet provider's own website or social accounts for live information. Twitter is often where a lot of providers let customers know about outages and planned works in certain regions.

How do I check if the internet is out in my area? ›

Check network outages
  1. Phone: 1800 OUR NBN® (1800 687 626)
  2. Facebook.

Why is Xfinity WiFi so bad now? ›

The distance between your personal devices and your gateway, modem, or router. Older devices which could be consuming bandwidth and slowing down your network. Interference from neighboring WiFi networks, especially during peak hours.

Is Comcast in decline? ›

Comcast reported on Tuesday the loss of another 419,000 linear video customers in the second quarter, 11.9% of its based from the year prior, but that was its best pay TV customer quarter since the end of 2022. In the second quarter of 2023, Comcast lost 543,000 pay TV subscribers.

What if Xfinity says there is no outage? ›

If there are no outages found, you can schedule a callback to troubleshoot your issues with an Xfinity representative right on your phone to get the issue fixed.

How do I speak directly to a Comcast agent? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Where is the Xfinity reset button? ›

EG. Do you just want to power cycle / reboot it, or do you want to perform a full / hard reset back to factory defaults If it is the latter, locate the WPS pushbutton on the back of the device. Press and hold the button in for 30 seconds.

Why does Xfinity say no Internet connection? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Does Comcast have the worst customer service? ›

Since 2006, it has received more Golden, Silver and Bronze awards for poor customer service performance than any other company in the country, including Wal-Mart, Bank of America, and Ticketmaster. Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team.

Why does Xfinity keep going out? ›

Internet connection problems are often due to poor coax connections or damaged coax cable, usually in or near your home. Running the cable through a surge protector, a defective splitter, or too many splitters can cause signal problems as well. If there is an amplifier in the line make sure it's getting power.

How do I refresh my Xfinity signal? ›

Press the A button on your remote control, or visit the Help section in Settings. (Saying “System Refresh” into your Voice Remote will take you to step three.) Highlight the System Refresh tile, and press OK.

How do I check my Xfinity signal? ›

Select WiFi from the bottom of the app. Select Troubleshoot. Tap Test your whole home network. From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

How do I find out if there's a power outage in my area? ›

  1. 1-800-DIAL-DWP (1-800-342-5397) Available 24/7 for emergency and outage calls.
  2. Hearing/Speech Impaired (TDD) (1-800-432-7397)

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