Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Houston come from postal codes 77002, 77019, 77052, 77081, 77009, 77006, 77008 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 121,952 ratings
Thank you!
Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Missouri City, Pasadena and Stafford.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Houston | Wi-fi | |
| Houston | TV | |
| Houston | Wi-fi | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Brandi (@BrandiSaysWhat) reported fromHouston, Texas
Idk what’s going on with @Xfinity lately but I’m sick of the lag, skip, and no sounds. This last updated SUCKS
- King Piccolo👑 (@IsaiahHoward_) reported fromJersey Village, Texas
Y’all quit scheduling multiple technicians to service y’all’s places in one day 😒 xfinity man and the plumber crossing all over me and ****
- sam i am (@samm_htx) reported fromHouston, Texas
@Xfinity how are you not gonna have an option to talk to customer service. I want to talk to a human not a AI that isn’t answering my questions. I’m pissed.
- Mrs. J (@Sha_nitaJ) reported fromHouston, Texas
Every time I call comcast/xfinity they always end up sending me some “free” ****… they used to be on that bs back in the day though
- dude (@mckean_z) reported fromHouston, Texas
@Xfinity y’all got the worst customer service ever, if you got employees that don’t know how to speak respectfully then they need to find something else to do.
- Clau (@ClauWow) reported fromHouston, Texas
Xfinity sucks *** wow
- Daniel (@Danlavoy) reported fromHouston Heights, Texas
I’m trying to watch my 0-18 Georgetown Hoyas and there’s still 60 laps left in the xfinity race. How are networks still this terrible at scheduling sporting events?!
- Amitlala81 (@Amitlala81) reported fromHouston, Texas
Who else hits the option to take the survey when they call customer service hoping they will transfer the call quicker? Of course, we hang up right after the call but I can’t be the only one. I also vote Comcast/Xfinity as most improved company in the last decade.
- Chris Jackson (@ChrisjacksonOG) reported fromHouston, Texas
@Xfinity has been by far the worst internet provider I have had in my whole life.
- KL5 🇺🇸 (@LarsonKL5) reported fromHouston, Texas
@Ryan_Staffeld @domonic_neal He’s fully sponsored, he’s never driven an unsponsored car in the Xfinity series
- partygetsmewetta 🤎 (@Dlynciaa) reported fromHouston, Texas
my Wi-Fi been moving so slow what ******** xfinity
- mikmik (@_Mika0226) reported fromHouston, Texas
I gotta get rid of xfinity, going back to ATT U-Verse , or Dish or Direct TV i never had these many outages with any other company and then they want you to wait till the next day for a tech to come out. You do know i work from home. Smdh
- Isaac Simpson (@Isaac_Rivals) reported fromHouston, Texas
My home Wi-Fi (Xfinity) sends me an email when logging on to the hotel wi-fi saying log off immediately it’s a security risk due to it being an open network. #NotIdeal
- darksharkz (@tighee) reported fromHouston, Texas
@earlyman420 @Xfinity It's not nice to talk about yourself like that. Get help 😜
- Chelle 🌻 (@YungChello_) reported fromHouston, Texas
Worst service ever **** y’all @Xfinity
- Chris Jackson (@ChrisjacksonOG) reported fromHouston, Texas
Of course in the middle of the @astros game @Xfinity decides to have a outage. Complete trash #Xfinity
- Two Meter Tommy (@scheltema_drums) reported fromHouston, Texas
I thought I hated ATT, but god damn Xfinity is sooooo much worse
- KELZLISON {D.D., MBA(loading), TTT, QMHP} (@kelzlison) reported fromHouston, Texas
@Xfinity this outage is trash smh #xfinity
- sam i am (@samm_htx) reported fromHouston, Texas
EVERY WEEK. EVERY ******* WEEK @Xfinity HAS AN OUTAGE FOR HOURS. IDK WHAT IM EVEN PAYING FOR. 😡😡😡😡
- 𝕭𝖎𝖌 𝕯𝖆𝖜𝖌 (@Mr_713_) reported fromHouston, Texas
.@Xfinity please fix your @TheCW Houston station. 😒😡
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- 1THOU (@YoungSploosh) reported
@Xfinity can y’all fix y’all **** wtf is going on
- Tom McGinnity (@tommcwi) reported
Made two attempts, but Xfinity’s robocop telephone answering ai will not let you talk to a human. Sometimes a problem does not fit neatly into menu choices. Tried Xfinity chat, but gave up after no answer after 20 min.
- Clint Long (@vision_airy) reported
@Xfinity @robinw No mention of the widespread outage until now? Thanks for the info after thousands of media and social media posts. The least you can do is confirm there are outages, who is impacted, and what you are doing to resolve the problem.
- Josefina Rodriguez (@jrodriguez826) reported fromOakland, California
@mmarissseelaaaa @comcast @Xfinity I had WiFi issues last night. Seems to be okay right now though
- Johann Kanahootza (@JKanahootza) reported
@XfinitySupport When is Xfinity releasing a statement of the outage? It wasn't some customers. It was coast to coast. Thats not a single T1 cut, that was the network getting pulled down...
- Mars (@_____mars_) reported
There was an outage for Comcast over six states and they fixed it so quick. I wanted the day to myself
- ManCaveGaming (@Man_CaveGaming) reported
Xfinity had a Nationwide outage last night, then TMobile also had an outage for data.... kind of missed reading paper books! Internet willing we will stream tonight!
- SB💙 (@MissTisha_xo) reported
@D_LOVE_ed Yes terrible morning for Xfinity customers
- TheParanoidAssassinⓋ (@theparanoidass) reported
@BradfordLee87 @XfinitySupport @Xfinity Lol now they want to help… boy oh boy it is pathetic how much my need for internet has become..after AMC squeezes I’m going off the grid.
- ALIAH (@aliahnow) reported
Do we get a discount since Xfinity is down? 😭
