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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 121,846 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (6%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers and Cape Coral.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
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Community Discussion
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
Jim Ullery (@neonladder) reported fromNorth Fort Myers, Florida
@Xfinity thanks for another 3 to 5 day outage on our telephone, cable TV and internet. No chance of service today. You will reimburse us $6 to $8 - thanks! I wish we were not forced to use you by our HOA.
Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
#Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
#Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.😐
Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Xfinity (@Xfinity) reported
@HenlineLeslie Did you sign in through the HBOMax app with your Xfinity credentials?
Ms. Sudz, Esq. 🇭🇹 (@Sudsssy) reported
This is ridiculous @Xfinity! I’m in my house and can’t even use the internet or watch TV. Not even using my own data on the app bc I’m not on the network.When you screw up our service, you need to loosen your restrictions in other things.
Dr. NastyNEGirl 🏳️🌈🇺🇲 (@PatsGirls67) reported
Switched from Direct TV to @comcast on Sunday. 2nd day and still no phone service and now we just lost TV. At least the internet is still working(for now). Gotta say, this is NOT a good 1st impression.
taylor. (@t_rams97) reported
How the hell is xfinity gonna send me my router and then cancelled my service??? Tf??
Lydia (@LydiaDYork) reported
@Xfinity Ms. Lanita Sampson is the incompetent exec on your Customer Care Team who - last week - gave me a laundry list of things I had to do to fix your mistakes. But, why do I have to do anything?! The onus is on you to correct your mistakes; and hold yourselves accountable for them.
Ms. Sudz, Esq. 🇭🇹 (@Sudsssy) reported
Used my hotspot and got it working on my laptop. Stupid *** Xfinity.
Paul Strohm (@Lanternist) reported
@DoleFoundation @comcast @Xfinity Xfinity hotspots are merely private customer routers that have been hijacked by Comcast to broadcast public WiFi signals. Customers are paying good money for that bandwidth, unwittingly sharing it with strangers, which slows down their connection speeds.
ΘΞ - ΓΚ17 (@I_fly_ual) reported fromChicago, Illinois
@comcastcares outage in chicago!? Why is it taking forever for you to resolve this issue!? You had an estimated time of resolution around 1.07p and it’s still not fixed!
Power Himbo (@Westionmark) reported
AND I’VE BEEN ON THE END OF BAD CS PRACTICES. Oh the literal HUNDREDS of dollars I lost to PNC for dumb transfer policies or the absolute nightmare that is Comcast. But yelling at a rep is yelling into the void.
🎄Demon Lord, Mythra's Wife🎄75/150 (@Tharjaf*ckerEX) reported
Love Waking Up to my Hundred Dollar Internet Being Out Cost=Quality my *** **** You Comcast